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The effect of information and communication technology on business performance

Author

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  • Fulgence Dominick WARYOBA

    (St.Augustine University of Tanzania)

Abstract

Information and communication technology (ICT) utilization has proved to be influential in business performance among small and medium enterprises (SMEs). Many studies have analyzed the effect of ICT on business performance at a firm level. The current study, however, analyzes the effect of ICT utilization on business performance using national average data. The main objective of this study was to analyze the effect of ICTs utilization on business performance and how business performance as a latent variable can be measured by logistic performance indices. The study used structural equation modeling to analyze the influence of logistic performance indices on the business performance measurement model. All post-estimation tests show that the current studyb s model is the best fit. The results show that logistics performance indicators are good measurements of business performance. Nevertheless, the use of ICTs significantly improves business performance among countries. Policymakers should focus their attention in influencing the adoption of ICTs for sustainable competitiveness. Future studies, however, should concentrate on how best the ICT variables can be grouped to make a confirmatory factor analysis.

Suggested Citation

  • Fulgence Dominick WARYOBA, 2022. "The effect of information and communication technology on business performance," Romanian Journal of Economics, Institute of National Economy, vol. 55(2(64)), pages 84-102, December.
    • Handle: RePEc:ine:journl:v:55:y:2022:i:64:p:84-102
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    References listed on IDEAS

    as
    1. Aleksandar Vekic & Vladimir Djakovic & Jelena Borocki & Wlodzimierz Sroka & Jozsef Popp & Judit Olah, 2020. "The Importance of Academic New Ventures for Sustainable Regional Development," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(54), pages 533-533, April.
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    Cited by:

    1. Keeeun Lee & Youngchul Song & Minyoung Park & Byungun Yoon, 2024. "Development of Digital Transformation Maturity Assessment Model for Collaborative Factory Involving Multiple Companies," Sustainability, MDPI, vol. 16(18), pages 1-30, September.

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    More about this item

    Keywords

    International trade; business performance; information and communication technology;
    All these keywords.

    JEL classification:

    • P33 - Political Economy and Comparative Economic Systems - - Socialist Institutions and Their Transitions - - - International Trade, Finance, Investment, Relations, and Aid
    • L21 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Business Objectives of the Firm
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

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