IDEAS home Printed from https://ideas.repec.org/a/igg/jssmet/v12y2021i1p1-16.html
   My bibliography  Save this article

Employee Satisfaction and Gender: A Study of Indian Banks

Author

Listed:
  • Santosh Dev

    (Jaypee Institute of Information Technology, Noida, India)

  • Swati Sharma

    (Jaypee Institute of Information Technology, Noida, India)

Abstract

The study presents a grim picture of presence of women as employees in banks in India in spite of the fact that they exhibit more satisfaction than the male employees in certain dimensions of employee satisfaction. The study has employed survey methodology comprising 450 bank employees. The data of the respondents have been analyzed using principal component analysis, varimax rotation method, frequency distribution method, t-test and correlation coefficient. The results of the study exhibit that the count of women employees is less than the count of male employees in banks. Women employees are more satisfied than male employees. Banks need to increase the spread of their branches, analyze the environment so that the women employees feel motivated to join the banking industry and contribute in the economic growth of India.

Suggested Citation

  • Santosh Dev & Swati Sharma, 2021. "Employee Satisfaction and Gender: A Study of Indian Banks," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 12(1), pages 1-16, January.
  • Handle: RePEc:igg:jssmet:v:12:y:2021:i:1:p:1-16
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJSSMET.2021010101
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Abdelfatah Arman, 2023. "How Perceived Inclusion Impacts Minority Employees' Organizational Satisfaction in the UAE Banking Industry," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 14(1), pages 1-14, January.
    2. Abdelfatah Arman & Osama Sohaib & Vazeerjan Begum & Aaesha Aaesha Alkharman, 2024. "Impact of Cultural Diversity on Employee Performance: A Study of Expatriates," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 15(1), pages 1-14, January.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jssmet:v:12:y:2021:i:1:p:1-16. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.