IDEAS home Printed from https://ideas.repec.org/a/igg/jabim0/v13y2022i2p1-22.html
   My bibliography  Save this article

Factors Influencing Behavioural Intention to Adopt the QR-Code Payment: Extending UTAUT2 Model

Author

Listed:
  • Wen-Jing Suo

    (Curtin University, Malaysia)

  • Chai-Lee Goi

    (Curtin University, Malaysia)

  • Mei-Teh Goi

    (Open University Malaysia, Malaysia)

  • Adriel K. S. Sim

    (Curtin University, Malaysia)

Abstract

This study aims to identify the factors which affect the consumers’ behavioural intention to adopt the Quick response code (QR-code) mobile payment. This study extends the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) with the personal innovativeness construct. This study reveals that performance expectancy, social influence, habit, price value, and personal innovativeness in information technology are significantly related to behavioural intention to adopt QR-code mobile payment. However, effort expectancy, facilitating conditions, and hedonic motivation are found to be statistically insignificant. This study presents one of the few empirical works investigating the role of consumer innovativeness and thus validates the inclusion of personal innovativeness as constructed in mobile payment adoption research. Findings from this study provide valuable insights for mobile payment application developers and mobile payment marketing teams.

Suggested Citation

  • Wen-Jing Suo & Chai-Lee Goi & Mei-Teh Goi & Adriel K. S. Sim, 2022. "Factors Influencing Behavioural Intention to Adopt the QR-Code Payment: Extending UTAUT2 Model," International Journal of Asian Business and Information Management (IJABIM), IGI Global, vol. 13(2), pages 1-22, August.
    • Handle: RePEc:igg:jabim0:v:13:y:2022:i:2:p:1-22
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJABIM.20220701.oa8
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Rajagopal, 2012. "Competitive Advantage: Analysis and Strategy," Palgrave Macmillan Books, in: Darwinian Fitness in the Global Marketplace, chapter 3, pages 66-100, Palgrave Macmillan.
    2. Galetsi, P. & Katsaliaki, K. & Kumar, S., 2019. "Values, challenges and future directions of big data analytics in healthcare: A systematic review," Social Science & Medicine, Elsevier, vol. 241(C).
    3. Putterman, Louis, 2013. "Institutions, social capability, and economic growth," Economic Systems, Elsevier, vol. 37(3), pages 345-353.
    4. Nestor Duch-Brown & Bertin Martens & Frank Mueller-Langer, 2017. "The economics of ownership, access and trade in digital data," JRC Working Papers on Digital Economy 2017-01, Joint Research Centre.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mueller-Langer, Frank & Andreoli-Versbach, Patrick, 2018. "Open access to research data: Strategic delay and the ambiguous welfare effects of mandatory data disclosure," Information Economics and Policy, Elsevier, vol. 42(C), pages 20-34.
    2. Bertin Martens & Frank Mueller-Langer, 2018. "Access to digital car data and competition in aftersales services," JRC Working Papers on Digital Economy 2018-06, Joint Research Centre.
    3. Bruno Carballa Smichowski, 2018. "The value of data: an analysis of closed-urban-data-based and open-data-based business models," CEPN Working Papers hal-01736484, HAL.
    4. Valentinov, Vladislav, 2015. "From equilibrium to autopoiesis: A Luhmannian reading of Veblenian evolutionary economics," Economic Systems, Elsevier, vol. 39(1), pages 143-155.
    5. Basile, L.J. & Carbonara, N. & Panniello, U. & Pellegrino, R., 2024. "The role of big data analytics in improving the quality of healthcare services in the Italian context: The mediating role of risk management," Technovation, Elsevier, vol. 133(C).
    6. Wolfgang Kerber, 2019. "Data-sharing in IoT Ecosystems from a Competition Law Perspective: The Example of Connected Cars," MAGKS Papers on Economics 201921, Philipps-Universität Marburg, Faculty of Business Administration and Economics, Department of Economics (Volkswirtschaftliche Abteilung).
    7. Luis Enrique Valdez Juarez & Elba Alicia Ramos Escobar & Gonzalo Maldonado Guzman, 2017. "The Effects of Absorptive Capacity, Intellectual Property and Innovation in SMEs," Journal of Management and Sustainability, Canadian Center of Science and Education, vol. 7(4), pages 36-50, December.
    8. Gao, Ce & He, Xubo, 2023. "Social capability and long-term sustained growth," Economic Analysis and Policy, Elsevier, vol. 80(C), pages 1111-1122.
    9. Lei Huang & Yandong Zhao & Liang Mei & Peiyi Wu & Zhihua Zhao & Yijun Mao, 2019. "Structural Holes in the Multi-Sided Market: A Market Allocation Structure Analysis of China’s Car-Hailing Platform in the Context of Open Innovation," Sustainability, MDPI, vol. 11(20), pages 1-20, October.
    10. Bertin Martens & Alexandre de Streel & Inge Graef & Thomas Tombal & Nestor Duch-Brown, 2020. "Business-to-Business data sharing: An economic and legal analysis," JRC Working Papers on Digital Economy 2020-05, Joint Research Centre.
    11. Ramona Țigănașu, 2018. "An Overview Of The European Union Resilience Capacity: Scientific Limits And Methodological Aspects Related To Its Measurement," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(2), pages 170-181, December.
    12. Paul Belleflamme & Wing Man Wynne Lam & Wouter Vergote, 2019. "Competitive Imperfect Price Discrimination and Market Power," CESifo Working Paper Series 7964, CESifo.
    13. Anastasios Dosis & Wilfried Sand-Zantman, 2023. "The Ownership of Data," The Journal of Law, Economics, and Organization, Oxford University Press, vol. 39(3), pages 615-641.
    14. Galetsi, Panagiota & Katsaliaki, Korina & Kumar, Sameer, 2022. "The medical and societal impact of big data analytics and artificial intelligence applications in combating pandemics: A review focused on Covid-19," Social Science & Medicine, Elsevier, vol. 301(C).
    15. Andersson, Martin, 2018. "Resilience to Economic Shrinking: A Social Capability Approach to Processes of Catching up in the Developing World 1951-2016," Lund Papers in Economic History 183, Lund University, Department of Economic History.
    16. Koutroumpis, Pantelis & Leiponen, Aija & Thomas, Llewellyn D W, 2017. "The (Unfulfilled) Potential of Data Marketplaces," ETLA Working Papers 53, The Research Institute of the Finnish Economy.
    17. Ayse Y. Evrensel & Itai Sened, 2019. "Does Higher Religiosity Translate into Higher Institutional Quality? Evidence From 98 Countries," SAGE Open, , vol. 9(3), pages 21582440198, July.
    18. Yiquan Gu & Leonardo Madio & Carlo Reggiani, 2022. "Data brokers co-opetition [The impact of big data on firm performance: an empirical investigation]," Oxford Economic Papers, Oxford University Press, vol. 74(3), pages 820-839.
    19. Andersson, Jens & Andersson, Martin, 2019. "Beyond Miracle and Malaise: Social Capability in Côte d’Ivoire and Senegal during the Development Era 1930-1980," Lund Papers in Economic History 202, Lund University, Department of Economic History.
    20. Kosior, Katarzyna, 2020. "Economic, Ethical and Legal Aspectsof Digitalization in The Agri-Food Sector," Problems of Agricultural Economics / Zagadnienia Ekonomiki Rolnej 311227, Institute of Agricultural and Food Economics - National Research Institute (IAFE-NRI).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jabim0:v:13:y:2022:i:2:p:1-22. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.