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The value of reputational capital and risk in banking and finance

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  • Ingo Walter

Abstract

This survey paper considers the 'special' nature of financial services and traces the roots of the reputational risk that firms in the industry invariably encounter. It defines what reputational risk is and outlines the types of reputational risk facing financial services firms. It considers the key sources of reputational risk in the presence of transactions costs and imperfect information, and reviews available empirical research on the impact of reputational losses imposed on financial intermediaries, including the separation of reputational losses from accounting losses. The paper concludes by focusing on managerial requisites for dealing with reputational risk issues, notably from a corporate governance perspective.

Suggested Citation

  • Ingo Walter, 2013. "The value of reputational capital and risk in banking and finance," International Journal of Banking, Accounting and Finance, Inderscience Enterprises Ltd, vol. 5(1/2), pages 205-219.
    • Handle: RePEc:ids:injbaf:v:5:y:2013:i:1/2:p:205-219
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    References listed on IDEAS

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    Cited by:

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    2. Antonia Nörthemann, 2023. "Industry-specific specialization in venture capitalists’ internationalization decisions," Journal of Business Economics, Springer, vol. 93(5), pages 891-927, July.
    3. Gatzert, Nadine, 2015. "The impact of corporate reputation and reputation damaging events on financial performance: Empirical evidence from the literature," European Management Journal, Elsevier, vol. 33(6), pages 485-499.
    4. Alexandra Moura & Carlos Oliveira, 2024. "Reputation risk mitigation in investment strategies," Working Papers REM 2024/0309, ISEG - Lisbon School of Economics and Management, REM, Universidade de Lisboa.
    5. Nan Zhou & Heli Wang, 2020. "Foreign subsidiary CSR as a buffer against parent firm reputation risk," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(8), pages 1256-1282, October.
    6. Eckert, Christian & Gatzert, Nadine, 2017. "Modeling operational risk incorporating reputation risk: An integrated analysis for financial firms," Insurance: Mathematics and Economics, Elsevier, vol. 72(C), pages 122-137.
    7. Nan Zhou & Heli Wang, 0. "Foreign subsidiary CSR as a buffer against parent firm reputation risk," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 0, pages 1-27.
    8. Stefano Dell'Atti & Annarita Trotta & Antonia Patrizia Iannuzzi & Federica Demaria, 2017. "Corporate Social Responsibility Engagement as a Determinant of Bank Reputation: An Empirical Analysis," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(6), pages 589-605, November.

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