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Analysing financial services industry using data envelopment analysis

Author

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  • Rashmi Malhotra
  • D.K. Malhotra
  • C. Andrew Lafond

Abstract

The ongoing credit crisis in the financial markets has led to tremendous turmoil in the financial services industry. As a result, during the last one year, we have seen a substantial decline in the profitability and liquidity of the financial services companies. In this paper, we analyse the financial performance of thirteen leading financial services firms to evaluate their relative standing in the industry. We illustrate the use of data envelopment analysis (DEA), an operations research technique, to evaluate the relative financial strength of thirteen financial services firms by benchmarking the financial ratios of a firm against its peers. DEA clearly brings out the firms that are operating more efficiently in comparison to other firms in the industry, and points out the areas in which poorly performing firms need to improve.

Suggested Citation

  • Rashmi Malhotra & D.K. Malhotra & C. Andrew Lafond, 2009. "Analysing financial services industry using data envelopment analysis," International Journal of Applied Management Science, Inderscience Enterprises Ltd, vol. 1(3), pages 217-246.
    • Handle: RePEc:ids:injams:v:1:y:2009:i:3:p:217-246
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    References listed on IDEAS

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    1. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
    2. Halkos, George & Salamouris, Dimitrios, 2001. "Efficiency Measures of the Greek Banking Sector: A Non-Parametric Approach for the Period 1997-1999," MPRA Paper 2858, University Library of Munich, Germany.
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    Cited by:

    1. Yang, Xiaopeng & Morita, Hiroshi, 2013. "Efficiency improvement from multiple perspectives: An application to Japanese banking industry," Omega, Elsevier, vol. 41(3), pages 501-509.
    2. Xiaopeng Yang & Hiroshi Morita, 2012. "A DEA model with identical weight assignment based on multiple perspectives," International Journal of Applied Management Science, Inderscience Enterprises Ltd, vol. 4(1), pages 18-35.
    3. Aznar Bellver, Jerónimo & Cervelló Royo, Roberto & García García, Fernando, 2011. "Una alternativa multicriterio a la valoración de empresas: aplicación a las Cajas de Ahorro/A Multicriteria Alternative to Companies’ Valuation: Application to a Spanish Savings Bank," Estudios de Economia Aplicada, Estudios de Economia Aplicada, vol. 29, pages 393(16á.)-3, Abril.
    4. Galagedera, Don U.A. & Fukuyama, Hirofumi & Watson, John & Tan, Eric K.M., 2020. "Do mutual fund managers earn their fees? New measures for performance appraisal," European Journal of Operational Research, Elsevier, vol. 287(2), pages 653-667.

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