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Investigating the role of moderating the quality of working life on the relationship between psychological capital and organisational citizenship behaviour

Author

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  • Seyed Hasan Hosseini
  • Ammar Arabi-Jeshvaghani
  • Alireza Akbarzadeh
  • Mohsen Habibi

Abstract

Present research examines the relationship between psychological capital and organisational citizenship behaviour, with mediation of quality of working life. The research statistical population included the staff and faculty members of Azad University in Isfahan. Required data were collected based on research model and through distributed questionnaire among staff and faculty members and for investigating the relationship among variables and testing hypotheses, multi-variable regression and structural equations (path analysis) have been used. Validity of the questionnaires was examined and verified consulting the university professors and experts, and the questionnaires' reliability was determined by calculating their Cronbach's alpha, that, indicating adequate reliability of them. The results have presented that in confident level of 95%, there is a significant and positive relationship between psychological capital and the quality of working life as well as psychological capital and with organisational citizenship behaviour. The variable of working life quality has also significant and positive relationship with organisational citizenship behaviour. The other finding of research was the significant effect of mediating variable of working life quality according to relationship between psychological capital and organisational citizenship behaviour.

Suggested Citation

  • Seyed Hasan Hosseini & Ammar Arabi-Jeshvaghani & Alireza Akbarzadeh & Mohsen Habibi, 2020. "Investigating the role of moderating the quality of working life on the relationship between psychological capital and organisational citizenship behaviour," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 36(4), pages 425-439.
    • Handle: RePEc:ids:ijsoma:v:36:y:2020:i:4:p:425-439
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    Cited by:

    1. Syed Muhammad Fazal‐e‐Hasan & Hormoz Ahmadi & Harjit Sekhon & Gary Mortimer & Mohd Sadiq & Husni Kharouf & Muhammad Abid, 2023. "The role of green innovation and hope in employee retention," Business Strategy and the Environment, Wiley Blackwell, vol. 32(1), pages 220-239, January.

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