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The integration of quality management and continuous improvement methodologies with management systems

Author

Listed:
  • Souraj Salah
  • Juan A. Carretero
  • Abdur Rahim

Abstract

For organisations to be successful, the use of well-structured management systems (MSs), quality management (QM) approach and methodologies for continuous improvement (CI) are all essential. Total quality management (TQM) has been a dominant management concept for CI utilising Deming's concepts of Plan-Do-Check-Act (PDCA). Lean Six Sigma (LSS) is a widely-accepted methodology for CI considered among most modern in the 2000s. Recently, different MSs have gained more attention as they form critical infrastructure for improving and controlling different operating areas of any organisation. In many industries, CI methodologies and MSs are separately implemented, either formally or informally. The lack of their proper integration is one of the main reasons why lots of implementation efforts of CI fail, since it ensures alignment of activities and provides industry with competitive advantage. Thus, the need and benefits for formulating such integration of QM and CI with a comprehensive MS are discussed in this study.

Suggested Citation

  • Souraj Salah & Juan A. Carretero & Abdur Rahim, 2010. "The integration of quality management and continuous improvement methodologies with management systems," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 6(3), pages 269-288.
    • Handle: RePEc:ids:ijpqma:v:6:y:2010:i:3:p:269-288
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    Citations

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    Cited by:

    1. Souraj Salah & Abdur Rahim & Juan A. Carretero, 2011. "Implementation of Lean Six Sigma (LSS) in supply chain management (SCM): an integrated management philosophy," International Journal of Transitions and Innovation Systems, Inderscience Enterprises Ltd, vol. 1(2), pages 138-162.
    2. Samitha Khaiyum & Y.S. Kumaraswamy & K. Karibasappa, 2016. "Pattern analysis of phase wise occurrence, severity and detection of failures in real time embedded projects," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 17(1), pages 36-60.
    3. Erceg Aleksandar & Dotlić Predrag & Mikuš Monika, 2018. "The 20 Keys Methodology – Continuous Improvement for Organizational Efficiency," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 63(1), pages 20-36, April.
    4. Thiago Lima de Barros & Rodrigo Sampaio Lopes, 2021. "Continuous improvement of imperfect maintenance actions in PAS and PAR models," Journal of Risk and Reliability, , vol. 235(5), pages 941-958, October.

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