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Design for product-service systems: a procedure to enhance functional integration of product-service offerings

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  • Nicolas Haber
  • Mario Fargnoli

Abstract

Design and development of an integrated Product-Service System (PSS) aims at replacing stand-alone products or services with a functional offering. However, issues regarding this transition are dissimilar and differentiated. This study discusses the importance of PSSs analysing the theoretical studies accomplished in the extent of their design and development processes. Based on this, a novel procedure, built on the Design Science approach, is proposed, where the distinct models from the literature are merged towards a unified structure serving as a robust and generic methodology for designing PSSs. Each stage of this process is then developed to present a comprehensive design procedure, called the Functional Engineered Product-Service System (FEPSS), which is based on morphological thinking to conceptualise PSS offerings. A case study illustrates the use of the proposed framework underlining its effectiveness in merging stakeholders' needs, development activities, as well as products and services elements enclosed in the solution.

Suggested Citation

  • Nicolas Haber & Mario Fargnoli, 2017. "Design for product-service systems: a procedure to enhance functional integration of product-service offerings," International Journal of Product Development, Inderscience Enterprises Ltd, vol. 22(2), pages 135-164.
    • Handle: RePEc:ids:ijpdev:v:22:y:2017:i:2:p:135-164
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    Citations

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    Cited by:

    1. Nicolas Haber & Mario Fargnoli, 2022. "Product-Service Systems for Circular Supply Chain Management: A Functional Approach," Sustainability, MDPI, vol. 14(22), pages 1-19, November.
    2. Minkyu Kwon & Jihwan Lee & Yoo S. Hong, 2019. "Product-Service System Business Modelling Methodology Using Morphological Analysis," Sustainability, MDPI, vol. 11(5), pages 1-16, March.
    3. Chunting Liu & Guozhu Jia & Jili Kong, 2020. "Requirement-Oriented Engineering Characteristic Identification for a Sustainable Product–Service System: A Multi-Method Approach," Sustainability, MDPI, vol. 12(21), pages 1-20, October.
    4. Youngok Jeon, 2019. "Problem-Solving Design-Platform Model Based on the Methodological Distinctiveness of Service Design," JOItmC, MDPI, vol. 5(4), pages 1-15, October.
    5. Yong Se Kim & Kumiko Suzuki & Seok Jin Hong, 2019. "Product Redesign for Service Considerations Using Affordances for Service Activities," Sustainability, MDPI, vol. 12(1), pages 1-20, December.
    6. Friedrich A. Halstenberg & Kai Lindow & Rainer Stark, 2019. "Leveraging Circular Economy through a Methodology for Smart Service Systems Engineering," Sustainability, MDPI, vol. 11(13), pages 1-36, June.
    7. Peng Zhang & Shaohua Jing & Zifeng Nie & Boyuan Zhao & Runhua Tan, 2021. "Design and Development of Sustainable Product Service Systems Based on Design-Centric Complexity," Sustainability, MDPI, vol. 13(2), pages 1-27, January.
    8. Juan Carlos Martín & Francesca Pagliara & Concepción Román, 2019. "The Research Topics on E-Grocery: Trends and Existing Gaps," Sustainability, MDPI, vol. 11(2), pages 1-15, January.
    9. Mario Fargnoli & Nicolas Haber & Massimo Tronci, 2022. "Case Study Research to Foster the Optimization of Supply Chain Management through the PSS Approach," Sustainability, MDPI, vol. 14(4), pages 1-19, February.
    10. Nicolas Haber & Mario Fargnoli, 2021. "Sustainable Product-Service Systems Customization: A Case Study Research in the Medical Equipment Sector," Sustainability, MDPI, vol. 13(12), pages 1-20, June.
    11. Muhammad Ahmad Tauqeer & Knut Erik Bang, 2018. "Servitization: A Model for the Transformation of Products into Services through a Utility-Driven Approach," JOItmC, MDPI, vol. 4(4), pages 1-20, December.

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