IDEAS home Printed from https://ideas.repec.org/a/ids/ijitma/v6y2007i2-3-4p138-147.html
   My bibliography  Save this article

Understanding e-government (G2C) in the knowledge society

Author

Listed:
  • Ailsa Kolsaker

Abstract

Governments are investing heavily both politically and financially in the knowledge society as a route to economic growth and international competitiveness. Web technology provides an efficient, cost-effective platform for national knowledge management, with e-government in particular being welcomed as means of engaging citizens directly in knowledge creation and dissemination. The discourse of the knowledge society assumes a robust enabling role for government, downplaying its declining role in national policymaking and possible divergence of 'public' and 'national' interests. Additionally, in conceptualising e-government as a facilitator of the knowledge society, governments tend to underplay the significance of entrenched cultural and operational barriers in public sector bureaucracy and citizens' reluctance to engage. This paper argues that it is only by factoring in such complexities that governments can truly understand e-government in the knowledge society and proposes the adoption of well-established marketing practices to provide pragmatic, user-centric approaches to knowledge-driven citizen engagement.

Suggested Citation

  • Ailsa Kolsaker, 2007. "Understanding e-government (G2C) in the knowledge society," International Journal of Information Technology and Management, Inderscience Enterprises Ltd, vol. 6(2/3/4), pages 138-147.
    • Handle: RePEc:ids:ijitma:v:6:y:2007:i:2/3/4:p:138-147
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=13997
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sherry D. Ryan & Xiaoni Zhang & Victor R. Prybutok & Jason H. Sharp, 2012. "Leadership and Knowledge Management in an E-Government Environment," Administrative Sciences, MDPI, vol. 2(1), pages 1-19, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijitma:v:6:y:2007:i:2/3/4:p:138-147. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=18 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.