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Performance measurement and its recent challenge: a literature review

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  • Yitagesu Yilma Goshu
  • Daniel Kitaw

Abstract

The purpose of this literature review is to identify the recent developmental changes in organisational performance measurement (PM) literature and identification of knowledge gaps in the field of PM. The review research pursued a systematic literature review technique and 73 articles have been reviewed. The review result has shown that there are three principal challenges that the field of PM literature should address to keep its developmental progress. First, there is lack of solid measurement theory (theories) that underpin performance measurement systems. Secondly, the necessary and sufficient conditions those performance measurement systems characteristics should fulfil are required to be sufficiently addressed. Moreover, there is inadequate due consideration of emerging PM and management subfields that could be resulted from changes in technological, global, natural and business trends. The result of this review research will have updated and additional input in the performance literatures and suggested future research directions.

Suggested Citation

  • Yitagesu Yilma Goshu & Daniel Kitaw, 2017. "Performance measurement and its recent challenge: a literature review," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 18(4), pages 381-402.
    • Handle: RePEc:ids:ijbpma:v:18:y:2017:i:4:p:381-402
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    Citations

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    Cited by:

    1. Helgesen, Øyvind, 2021. "Do Customer Profitability Accounting and Analyses Provide Managers with new Decision Support? Evidence from Norwegian Fish Exporters," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 12(02), June.
    2. Tânia Gonçalves & Mário Sérgio Teixeira & José G. Dias & Sofia Gouveia & Ricardo Jorge Correia, 2021. "Commitment to exporting as an antecedent of organizational skills and firm performance," Journal of Business Economics, Springer, vol. 91(7), pages 1063-1084, September.
    3. Sandra Rolim Ensslin & Kassia Tonheiro Rodrigues & Luiz Junior Maemura Yoshiura & Jessica Carvalho da Silva & André Andrade Longaray, 2022. "Organizational Performance Management and the ‘Sustainability’ of the Performance Evaluation System: A View Guided by the Integrative Review Perspective," Sustainability, MDPI, vol. 14(17), pages 1-16, September.
    4. Ilse Svensson de Jong, 2021. "When Wrong Is Right: Leaving Room for Error in Innovation Measurement," JRFM, MDPI, vol. 14(7), pages 1-14, July.

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