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The Impact of Transformational Leadership on Crisis Management in the Cellular Communications Sector in Jordan

Author

Listed:
  • Ethar Khalaf Ibrahim ALHumeisat
  • Samer Abdulmajid Hazeem ALBashabsheh

Abstract

The current study aimed to identify the impact of transformational leadership on crisis management in the Cellular Communications sector in Jordan. This study relies on the descriptive and analytical approach for this study. The study population includes administrators working in Zain, Orange, and Umniah companies. A Convenience non-probability sample of 100 managers was taken to distribute the study questionnaire to them. Moreover, the study reached the following results- There is a statistically significant impact at (α ≤ 0.05) for transformational leadership with its dimensions (ideal effect, inspirational stimulation, intellectual stimulation, individual considerations) on crisis management in Jordan cellular communications sector. In light of the previous results, the researcher recommends the following- The necessity for the administration to use the information network security system to retrieve information before the crisis occurs. Senior management's necessity to benefit from its previous experiences to generate knowledge benefits the organization's employees—the need to create an organizational culture that promotes the useful application of transformational leadership.

Suggested Citation

  • Ethar Khalaf Ibrahim ALHumeisat & Samer Abdulmajid Hazeem ALBashabsheh, 2020. "The Impact of Transformational Leadership on Crisis Management in the Cellular Communications Sector in Jordan," Modern Applied Science, Canadian Center of Science and Education, vol. 14(12), pages 1-27, December.
    • Handle: RePEc:ibn:masjnl:v:14:y:2020:i:12:p:27
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    References listed on IDEAS

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    1. Hasan Yousef Aljuhmani & Okechukwu Lawrence Emeagwali, 2017. "The Roles of Strategic Planning in Organizational Crisis Management: The Case of Jordanian Banking Sector," International Review of Management and Marketing, Econjournals, vol. 7(3), pages 50-60.
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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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