IDEAS home Printed from https://ideas.repec.org/a/ibn/ijbmjn/v18y2024i6p36.html
   My bibliography  Save this article

Drivers and Barriers towards Circular Economy: A Systematic Review on Consumer Perspective in the Consumer Journey

Author

Listed:
  • Carina Pasqualotto
  • Claudio Hoffmann Sampaio
  • Daniela Callegaro de Menezes

Abstract

Circular economy (CE) has received considerable attention from academia, practitioners and policymakers as a potential solution for the current context of social, food and economic crises, environmental pollution, the continuous decrease of non-renewable resources and continuous increase of the global population. Although the importance of consumer as an active agent to circular process success, studies that address consumer behavior in the context of CE are still limited. Thus, there are relevant gaps in the CE literature, as studies so far have largely neglected the unique customer perspective on the drivers and barriers to CE adoption, particularly in relation to each stage of the customer journey. In this context, through a systematic literature review, this study aims to identify drivers and barriers towards CE related to consumer and classify them in the consumer journey. As results, it was possible to analyze and classify the drivers and barriers towards CE related to consumer in the three phases in the consumer journey- pre-purchase, purchase and post-purchase. In the pre-purchase phase, it identified drivers and barriers related to consumer awareness, knowledge, perceptions, thrill, needs and interest, pressure from community, global climate and consumer’ environmental awareness. The drivers and barriers classified on purchase phase are in regard to consumer behavior, preferences, interest, acceptance and demand, and also consumer behavior in the buying process, price, customer pressure and customer himself. Finally, in the post-purchase phase, only drivers were found, involving customer loyalty and satisfaction, reusing and recycling.

Suggested Citation

  • Carina Pasqualotto & Claudio Hoffmann Sampaio & Daniela Callegaro de Menezes, 2024. "Drivers and Barriers towards Circular Economy: A Systematic Review on Consumer Perspective in the Consumer Journey," International Journal of Business and Management, Canadian Center of Science and Education, vol. 18(6), pages 1-36, January.
    • Handle: RePEc:ibn:ijbmjn:v:18:y:2024:i:6:p:36
    as

    Download full text from publisher

    File URL: https://ccsenet.org/journal/index.php/ijbm/article/download/0/0/49278/53176
    Download Restriction: no
    File URL: https://ccsenet.org/journal/index.php/ijbm/article/view/0/49278
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Donato Masi & Steven Day & Janet Godsell, 2017. "Supply Chain Configurations in the Circular Economy: A Systematic Literature Review," Sustainability, MDPI, vol. 9(9), pages 1-22, September.
    2. Joost F Wolfswinkel & Elfi Furtmueller & Celeste P M Wilderom, 2013. "Using grounded theory as a method for rigorously reviewing literature," European Journal of Information Systems, Taylor & Francis Journals, vol. 22(1), pages 45-55, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. German Arana‐Landin & Waleska Sigüenza & Beñat Landeta‐Manzano & Iker Laskurain‐Iturbe, 2024. "Circular economy: On the road to ISO 59000 family of standards," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(3), pages 1977-2009, May.
    2. Claudia Aparecida De Mattos & Thiago Lourenço Meira De Albuquerque, 2018. "Enabling Factors and Strategies for the Transition Toward a Circular Economy (CE)," Sustainability, MDPI, vol. 10(12), pages 1-18, December.
    3. Pablo Pérez-Gosende & Josefa Mula & Manuel Díaz-Madroñero, 2020. "Overview of Dynamic Facility Layout Planning as a Sustainability Strategy," Sustainability, MDPI, vol. 12(19), pages 1-16, October.
    4. Graziela Darla Araujo Galvão & Steve Evans & Paulo Sergio Scoleze Ferrer & Marly Monteiro de Carvalho, 2022. "Circular business model: Breaking down barriers towards sustainable development," Business Strategy and the Environment, Wiley Blackwell, vol. 31(4), pages 1504-1524, May.
    5. Bressanelli, Gianmarco & Visintin, Filippo & Saccani, Nicola, 2022. "Circular Economy and the evolution of industrial districts: a supply chain perspective," International Journal of Production Economics, Elsevier, vol. 243(C).
    6. Magdalena Muradin & Zenon Foltynowicz, 2019. "The Circular Economy in the Standardized Management System," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 21(S13), pages 871-871, November.
    7. Tenanoia Simona & Tauisi Taupo & Pedro Antunes, 2023. "A Scoping Review on Agency Collaboration in Emergency Management Based on the 3C Model," Information Systems Frontiers, Springer, vol. 25(1), pages 291-302, February.
    8. Yasanur Kayikci & Yigit Kazancoglu & Nazlican Gozacan‐Chase & Cisem Lafci, 2022. "Analyzing the drivers of smart sustainable circular supply chain for sustainable development goals through stakeholder theory," Business Strategy and the Environment, Wiley Blackwell, vol. 31(7), pages 3335-3353, November.
    9. Phil Brown & Nancy Bocken & Ruud Balkenende, 2019. "Why Do Companies Pursue Collaborative Circular Oriented Innovation?," Sustainability, MDPI, vol. 11(3), pages 1-23, January.
    10. Elena Aurelia Botezat & Anca Otilia Dodescu & Sebastian Văduva & Silvia Liana Fotea, 2018. "An Exploration of Circular Economy Practices and Performance Among Romanian Producers," Sustainability, MDPI, vol. 10(9), pages 1-17, September.
    11. Ida K. Rovanto & Anu Bask, 2021. "Systemic circular business model application at the company, supply chain and society levels—A view into circular economy native and adopter companies," Business Strategy and the Environment, Wiley Blackwell, vol. 30(2), pages 1153-1173, February.
    12. Terje Andersen & Bjørn Jæger & Alok Mishra, 2020. "Circularity in Waste Electrical and Electronic Equipment (WEEE) Directive. Comparison of a Manufacturer’s Danish and Norwegian Operations," Sustainability, MDPI, vol. 12(13), pages 1-15, June.
    13. Xiangshuo He & Jian Zhang, 2018. "Supplier Selection Study under the Respective of Low-Carbon Supply Chain: A Hybrid Evaluation Model Based on FA-DEA-AHP," Sustainability, MDPI, vol. 10(2), pages 1-17, February.
    14. Yang Lu & Peixin Zuo & José C. Alves & Jinliang Wang, 2023. "Unlocking the relationship between entrepreneurial orientation and international performance: A systematic review," Journal of International Entrepreneurship, Springer, vol. 21(4), pages 464-504, December.
    15. Marie Briguglio & Leandro J. Llorente-González & Christopher Meilak & Ángeles Pereira & Jonathan Spiteri & Xavier Vence, 2021. "Born or Grown: Enablers and Barriers to Circular Business in Europe," Sustainability, MDPI, vol. 13(24), pages 1-20, December.
    16. Desveaud, Kathleen & Mandler, Timo & Eisend, Martin, 2024. "A meta-model of customer brand loyalty and its antecedents," Journal of Business Research, Elsevier, vol. 176(C).
    17. Juanjuan Qin & Yuhui Zhao & Liangjie Xia, 2018. "Carbon Emission Reduction with Capital Constraint under Greening Financing and Cost Sharing Contract," IJERPH, MDPI, vol. 15(4), pages 1-32, April.
    18. Bhavesh Kumar & Love Kumar & Avinash Kumar & Ramna Kumari & Uroosa Tagar & Claudio Sassanelli, 2024. "Green finance in circular economy: a literature review," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(7), pages 16419-16459, July.
    19. Marta Mańkowska & Izabela Kotowska & Michał Pluciński, 2020. "Seaports as Nodal Points of Circular Supply Chains: Opportunities and Challenges for Secondary Ports," Sustainability, MDPI, vol. 12(9), pages 1-21, May.
    20. Matthias Fabian Gregersen Trischler & Jason Li-Ying, 2023. "Digital business model innovation: toward construct clarity and future research directions," Review of Managerial Science, Springer, vol. 17(1), pages 3-32, January.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ijbmjn:v:18:y:2024:i:6:p:36. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.