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Literature Review on the Effect of Balanced Scorecard on Employee Wellbeing

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Listed:
  • Ceren Peri Cignitas
  • Juan Antonio Torrents Arevalo
  • Jordi Vilajosana Crusells

Abstract

Employee well-being is an important key area of human resource development (HRD), such as performance measurement, employee productivity, employee development, and motivation. Employees are a key element in realizing the organization's strategies. For this reason, measuring employee performance is important in terms of ensuring the efficiency and sustainability of the system and is an HR Strategy. The aim is to determine whether there is a quasi-experimentally demonstrable relationship between. Balanced Scorecard (BSC), and employee well-being. The study conducted qualitative and quantitative research based solely on the bibliographical review of previous theoretical/conceptual and empirical articles on the subject. Quantitative measurement data were collected from 9 empirical studies, and a total of 121 qualitative studies were reviewed. The findings of the study proved that there is a strong relationship between employee happiness and the increase in performance of organizations, while the BSC application increases employee happiness and indirectly the happiness of the organization. This article is an important reference work for HR development with Balanced Scorecard strategies.

Suggested Citation

  • Ceren Peri Cignitas & Juan Antonio Torrents Arevalo & Jordi Vilajosana Crusells, 2023. "Literature Review on the Effect of Balanced Scorecard on Employee Wellbeing," International Journal of Business and Management, Canadian Center of Science and Education, vol. 17(3), pages 103-103, February.
    • Handle: RePEc:ibn:ijbmjn:v:17:y:2023:i:3:p:103
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    References listed on IDEAS

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    3. Chih-Chao Chung & Li-Chung Chao & Chih-Hong Chen & Shi-Jer Lou, 2016. "A Balanced Scorecard of Sustainable Management in the Taiwanese Bicycle Industry: Development of Performance Indicators and Importance Analysis," Sustainability, MDPI, vol. 8(6), pages 1-21, May.
    4. K. Levin & C. Currie, 2014. "Reliability and Validity of an Adapted Version of the Cantril Ladder for Use with Adolescent Samples," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 119(2), pages 1047-1063, November.
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    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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