IDEAS home Printed from https://ideas.repec.org/a/ibn/ijbmjn/v13y2021i10p146.html
   My bibliography  Save this article

Service Dominant Logic, Open Innovation Intermediaries and Innovative Capacities: Towards a Theoretical Framework

Author

Listed:
  • Mirko Perano
  • Gian Luca Casali
  • Tindara Abbate

Abstract

This work stresses the centrality of the Service-Dominant Logic (S-D logic) point of view and the relationships between firm and Open Innovation Intermediary in the knowledge development process providing a conceptual framework. From an in-depth literature review on S-D logic, Open Innovation Intermediaries and firm dynamic capabilities, a development of a conceptual framework based on these research areas is provided. The framework is intended to highlight the role of customers (firms) into professional relationships with intermediaries of innovation becomes progressively significant in the innovation activities because these professional relationships increasingly become co-creators of value. Within their advanced platforms, intermediaries or brokers, encourage, promote and sustain interactions and partnerships aligned to value co-creation enterprises. This is achieved by providing a heterogeneous set of services to augment dynamic cooperation, to advance concepts or solutions for solving interdisciplinary problems and, consequently, to address an organization’s requirements for new market opportunities. Therefore, these partnerships represent a possible way to define and to improve the value cocreation actions by firms that intend to engage and to cooperate with adjunctive and integrative resources and expertise. In addition, the framework has been designed to highlight a particular domain centered on the role of each S-D Logic axioms within the innovation capabilities; and the relationship and orientation between organisation and innovation intermediary. The main findings highlight that both firms and Open Innovation Intermediaries need to develop innovative capabilities through direct and indirect relationships within the S-D logic perspective. This study is an effort towards building a conceptual framework by connecting the concepts of Open Innovation Intermediaries, dynamic capabilities and S-D logic.

Suggested Citation

  • Mirko Perano & Gian Luca Casali & Tindara Abbate, 2021. "Service Dominant Logic, Open Innovation Intermediaries and Innovative Capacities: Towards a Theoretical Framework," International Journal of Business and Management, Canadian Center of Science and Education, vol. 13(10), pages 146-146, July.
  • Handle: RePEc:ibn:ijbmjn:v:13:y:2021:i:10:p:146
    as

    Download full text from publisher

    File URL: http://www.ccsenet.org/journal/index.php/ijbm/article/download/0/0/36781/36890
    Download Restriction: no

    File URL: http://www.ccsenet.org/journal/index.php/ijbm/article/view/0/36781
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Howells, Jeremy, 2006. "Intermediation and the role of intermediaries in innovation," Research Policy, Elsevier, vol. 35(5), pages 715-728, June.
    2. Wim Vanhaverbeke & Jingshu Du, 2010. "Reframing the role of lead users in radical innovations: an open innovation perspective," International Journal of Business Environment, Inderscience Enterprises Ltd, vol. 3(2), pages 202-220.
    3. James Stewart & Sampsa Hyysalo, 2008. "Intermediaries, Users And Social Learning In Technological Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 12(03), pages 295-325.
    4. Stephen L. Vargo & Robert F. Lusch, 2016. "Institutions and axioms: an extension and update of service-dominant logic," Journal of the Academy of Marketing Science, Springer, vol. 44(1), pages 5-23, January.
    5. Tindara Abbate & Raffaella Coppolino, 2011. "Knowledge creation through knowledge brokers: some anecdotal evidence," Metrika: International Journal for Theoretical and Applied Statistics, Springer, vol. 22(3), pages 359-371, November.
    6. Robertson, Paul L. & Casali, G.L. & Jacobson, David, 2012. "Managing open incremental process innovation: Absorptive Capacity and distributed learning," Research Policy, Elsevier, vol. 41(5), pages 822-832.
    7. T. P. Hill, 1977. "On Goods And Services," Review of Income and Wealth, International Association for Research in Income and Wealth, vol. 23(4), pages 315-338, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mikko Koria & Roberto Osorno-Hinojosa & Delia del Carmen Ramírez-Vázquez & Antonius van den Broek, 2022. "One World, Two Ideas and Three Adaptations: Innovation Intermediaries Enabling Sustainable Open Innovation in University–Industry Collaboration in Finland, Mexico and Nicaragua," Sustainability, MDPI, vol. 14(18), pages 1-18, September.
    2. Severin Oesterle & Arne Buchwald & Nils Urbach, 2022. "Investigating the co-creation of IT consulting service value: empirical findings of a matched pair analysis," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 571-597, June.
    3. Matias Ramirez & Ian Clarke & Laurens Klerkx, 2018. "Analysing intermediary organisations and their influence on upgrading in emerging agricultural clusters," Environment and Planning A, , vol. 50(6), pages 1314-1335, September.
    4. Ogink, Ruben H.A.J. & Goossen, Martin C. & Romme, A. Georges L. & Akkermans, Henk, 2023. "Mechanisms in open innovation: A review and synthesis of the literature," Technovation, Elsevier, vol. 119(C).
    5. Kivimaa, Paula & Boon, Wouter & Hyysalo, Sampsa & Klerkx, Laurens, 2019. "Towards a typology of intermediaries in sustainability transitions: A systematic review and a research agenda," Research Policy, Elsevier, vol. 48(4), pages 1062-1075.
    6. Hyysalo, Sampsa & Juntunen, Jouni K. & Martiskainen, Mari, 2018. "Energy Internet forums as acceleration phase transition intermediaries," Research Policy, Elsevier, vol. 47(5), pages 872-885.
    7. Abrar Chaudhury, 2020. "Role of Intermediaries in Shaping Climate Finance in Developing Countries—Lessons from the Green Climate Fund," Sustainability, MDPI, vol. 12(14), pages 1-17, July.
    8. Paula Kivimaa & Wouter Boon & Sampsa Hyysalo & Laurens Klerkx, 2017. "Towards a Typology of Intermediaries in Transitions: a Systematic Review," SPRU Working Paper Series 2017-17, SPRU - Science Policy Research Unit, University of Sussex Business School.
    9. Lin, Han & Zeng, Saixing & Liu, Haijian & Li, Chao, 2016. "How do intermediaries drive corporate innovation? A moderated mediating examination," Journal of Business Research, Elsevier, vol. 69(11), pages 4831-4836.
    10. Adrián Kovács & Bart Looy & Bruno Cassiman, 2015. "Exploring the scope of open innovation: a bibliometric review of a decade of research," Scientometrics, Springer;Akadémiai Kiadó, vol. 104(3), pages 951-983, September.
    11. Yang, Huan & Klerkx, Laurens & Leeuwis, Cees, 2014. "Functions and limitations of farmer cooperatives as innovation intermediaries: Findings from China," Agricultural Systems, Elsevier, vol. 127(C), pages 115-125.
    12. van Winden, Willem & Carvalho, Luís, 2019. "Intermediation in public procurement of innovation: How Amsterdam’s startup-in-residence programme connects startups to urban challenges," Research Policy, Elsevier, vol. 48(9), pages 1-1.
    13. Tindara Abbate & Raffaella Coppolino & Francesco Schiavone, 2013. "Linking Entities in Knowledge Transfer: The Innovation Intermediaries," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 4(3), pages 233-243, September.
    14. Talmar, Madis & Walrave, Bob & Raven, Rob & Romme, A. Georges L., 2022. "Dynamism in policy-affiliated transition intermediaries," Renewable and Sustainable Energy Reviews, Elsevier, vol. 159(C).
    15. Levänen, Jarkko & Lindeman, Sara & Halme, Minna & Tervo, Matti & Lyytinen, Tatu, 2022. "Bridging divergent institutional logics through intermediation practices: Insights from a developing country context," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    16. Selviaridis, Kostas & Hughes, Alan & Spring, Martin, 2023. "Facilitating public procurement of innovation in the UK defence and health sectors: Innovation intermediaries as institutional entrepreneurs," Research Policy, Elsevier, vol. 52(2).
    17. Bertha Vallejo & Banji Oyelaran-Oyeyinka & Nicholas Ozor & Maurice Bolo, 2019. "Open Innovation and Innovation Intermediaries in Sub-Saharan Africa," Sustainability, MDPI, vol. 11(2), pages 1-18, January.
    18. Beau Warbroek & Thomas Hoppe & Frans Coenen & Hans Bressers, 2018. "The Role of Intermediaries in Supporting Local Low-Carbon Energy Initiatives," Sustainability, MDPI, vol. 10(7), pages 1-28, July.
    19. Kilelu, Catherine W. & Klerkx, Laurens & Leeuwis, Cees, 2016. "Unraveling the role of innovation platforms in supporting coevolution of innovation: Contributions and tensions in a smallholder dairy-development program," IFPRI book chapters, in: Devaux, André & Torero, Maximo & Donovan, Jason & Horton, Douglas E. (ed.), Innovation for inclusive value-chain development: Successes and challenges, chapter 9, pages 269-302, International Food Policy Research Institute (IFPRI).
    20. Yin, Hua-Tang & Wen, Jun & Chang, Chun-Ping, 2022. "Science-technology intermediary and innovation in China: Evidence from State Administration for Market Regulation, 2000–2019," Technology in Society, Elsevier, vol. 68(C).

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ijbmjn:v:13:y:2021:i:10:p:146. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.