IDEAS home Printed from https://ideas.repec.org/a/ibn/ibrjnl/v10y2017i4p77-91.html
   My bibliography  Save this article

Investigation of the Effects of Task Technology Fit, Attitude and Trust on Intention to Adopt Mobile Banking: Placing the Mediating Role of Trialability

Author

Listed:
  • Gao Changchun
  • Muhammad Jamal Haider
  • Tayyaba Akram

Abstract

The purpose of this study was to investigate the proposed model in which effect of trust, attitude and task technology fit are taken as independent variables and intention to m-banking adoption as dependent variable. The study also analyzes the mediating role of trialability between the independent and dependent variables. To find out how much variance each of the independent variables contribute in dependent variable, Structural equation modeling (SEM) approach is applied on the data sample of 271 respondents from Pakistan. The confirmatory factor analysis (CFA) suggested a good model fit. The results from SEM analysis revealed a model R-square of 0.55. It suggested the significant effect of attitude and task technology fit on intention to adopt m-banking. The analysis further explained the presence of mediating role of trialability between the relationship of intention to adopt m-banking and trust, attitude and task technology fit. The study also provides implications, limitations and future research suggestions.

Suggested Citation

  • Gao Changchun & Muhammad Jamal Haider & Tayyaba Akram, 2017. "Investigation of the Effects of Task Technology Fit, Attitude and Trust on Intention to Adopt Mobile Banking: Placing the Mediating Role of Trialability," International Business Research, Canadian Center of Science and Education, vol. 10(4), pages 77-91, April.
    • Handle: RePEc:ibn:ibrjnl:v:10:y:2017:i:4:p:77-91
    as

    Download full text from publisher

    File URL: http://www.ccsenet.org/journal/index.php/ibr/article/view/65997/36378
    Download Restriction: no
    File URL: http://www.ccsenet.org/journal/index.php/ibr/article/view/65997
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. World Bank, 2016. "Pakistan Development Update, November 2016," World Bank Publications - Reports 25358, The World Bank Group.
    2. Bagozzi, Richard P & Yi, Youjae, 1991. "Multitrait-Multimethod Matrices in Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 17(4), pages 426-439, March.
    3. Dale L. Goodhue, 1995. "Understanding User Evaluations of Information Systems," Management Science, INFORMS, vol. 41(12), pages 1827-1844, December.
    4. Editors, 2014. "International Journal of Systems Science," International Journal of Systems Science, Taylor & Francis Journals, vol. 45(12), pages 1-1, December.
    5. Stephen W. Wang & Waros Ngamsiriudom & Chia-Hung Hsieh, 2015. "Trust disposition, trust antecedents, trust, and behavioral intention," The Service Industries Journal, Taylor & Francis Journals, vol. 35(10), pages 555-572, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Frederick Pobee, 2022. "Non-Probabilistic Approach to e-Banking Adoption: The Moderating Impact of Trialability," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 47(2), pages 183-198, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tsung Teng Chen, 2012. "The development and empirical study of a literature review aiding system," Scientometrics, Springer;Akadémiai Kiadó, vol. 92(1), pages 105-116, July.
    2. Syed Imran Zaman & Sharfuddin Ahmed Khan & Sahar Qabool & Himanshu Gupta, 2023. "How digitalization in banking improve service supply chain resilience of e-commerce sector? a technological adoption model approach," Operations Management Research, Springer, vol. 16(2), pages 904-930, June.
    3. Moina Ajmeri & Ahmad Ali, 2017. "Analytical design of modified Smith predictor for unstable second-order processes with time delay," International Journal of Systems Science, Taylor & Francis Journals, vol. 48(8), pages 1671-1681, June.
    4. Viet, Nguyen Quoc & Behdani, Behzad & Bloemhof, Jacqueline, 2018. "Value of Information to Improve Daily Operations in High-Density Logistics," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 9(1), January.
    5. Qiu, Ruozhen & Sun, Minghe & Lim, Yun Fong, 2017. "Optimizing (s, S) policies for multi-period inventory models with demand distribution uncertainty: Robust dynamic programing approaches," European Journal of Operational Research, Elsevier, vol. 261(3), pages 880-892.
    6. XiaoJuan Zhang & Xiang Jinpeng & Farhan Khan, 2020. "The Influence of Social Media on Employee’s Knowledge Sharing Motivation: A Two-Factor Theory Perspective," SAGE Open, , vol. 10(3), pages 21582440209, July.
    7. Mahmud, Hasan & Islam, A.K.M. Najmul & Ahmed, Syed Ishtiaque & Smolander, Kari, 2022. "What influences algorithmic decision-making? A systematic literature review on algorithm aversion," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    8. P.R. Ouyang & V. Pano & T. Dam, 2015. "PID position domain control for contour tracking," International Journal of Systems Science, Taylor & Francis Journals, vol. 46(1), pages 111-124, January.
    9. M. Kang & J. Cheong & H.M. Do & Y. Son & S.-I. Niculescu, 2017. "A practical iterative PID tuning method for mechanical systems using parameter chart," International Journal of Systems Science, Taylor & Francis Journals, vol. 48(13), pages 2887-2900, October.
    10. Md. Majharul Haque & Suraiya Pervin & Anowar Hossain & Zerina Begum, 2020. "Approaches and Trends of Automatic Bangla Text Summarization: Challenges and Opportunities," International Journal of Technology Diffusion (IJTD), IGI Global, vol. 11(4), pages 67-83, October.
    11. Fernanda Leão Ramos & Jorge Brantes Ferreira & Angilberto Sabino de Freitas & Juliana Werneck Rodrigues, 2018. "The Effect of Trust in the Intention to Use m-banking," Brazilian Business Review, Fucape Business School, vol. 15(2), pages 175-191, March.
    12. Mourad Kchaou & Ahmed El-Hajjaji, 2017. "Resilient sliding mode control for discrete-time descriptor fuzzy systems with multiple time delays," International Journal of Systems Science, Taylor & Francis Journals, vol. 48(2), pages 288-301, January.
    13. Changyin Sun & Qing Wang & Yao Yu, 2017. "Robust output containment control of multi-agent systems with unknown heterogeneous nonlinear uncertainties in directed networks," International Journal of Systems Science, Taylor & Francis Journals, vol. 48(6), pages 1173-1181, April.
    14. Muhammad Shaukat Malik, Sabah Younus, 2019. "Determinants of Tax-Compliance Behaviour Explored by Slippery Slope Framework and Theory of Planned Behaviour: An Evidence from Small Business Owner," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 6(2), pages 33-47, October.
    15. Hassan Ghiti Sarand & Bahram Karimi, 2016. "Synchronisation of high-order MIMO nonlinear systems using distributed neuro-adaptive control," International Journal of Systems Science, Taylor & Francis Journals, vol. 47(9), pages 2214-2224, July.
    16. repec:idn:jimfjn:v:4:y:2018:i:2h:p:1-14 is not listed on IDEAS
    17. Zhouhua Peng & Dan Wang & Gang Sun & Hao Wang, 2014. "Distributed cooperative stabilisation of continuous-time uncertain nonlinear multi-agent systems," International Journal of Systems Science, Taylor & Francis Journals, vol. 45(10), pages 2031-2041, October.
    18. Adrian S. Choo & Kevin W. Linderman & Roger G. Schroeder, 2007. "Method and Psychological Effects on Learning Behaviors and Knowledge Creation in Quality Improvement Projects," Management Science, INFORMS, vol. 53(3), pages 437-450, March.
    19. Nadja Bömmel & Guido Heineck, 2023. "Revisiting the causal effect of education on political participation and interest," Education Economics, Taylor & Francis Journals, vol. 31(6), pages 664-682, November.
    20. Pietro Evangelista & Aino Kianto & Henri Hussinki & Mika Vanhala & Anna-Maija Nisula, 2023. "Knowledge-Based Human Resource Management, Logistics Capability, and Organizational Performance in Small Finnish Logistics Service Providers," Logistics, MDPI, vol. 7(1), pages 1-21, February.
    21. Zaira Najam & Susan Olivia, 2021. "Does the impact of cash transfers differ across poverty measures? Evidence from Pakistan," Working Papers in Economics 21/09, University of Waikato.

    More about this item

    Keywords

    m-banking; mobile banking adoption; Intention; trialability; attitude; task technology fit; trust; Pakistan;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ibrjnl:v:10:y:2017:i:4:p:77-91. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.