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Moderating Effect Of Individual Differences On The Relationship Between Content, Delivery Method And Perceived Effectiveness Of Training

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  • Ugur Zel
  • Serpil Soylemez Dede

Abstract

The business literature has mostly focused on the relationship between job performance and satisfaction of employees rather than the relationship between job performance and the training and development of employees. Additionally, the amount of research focused on determinants of training outcomes and effectiveness, is not satisfactory. This study analyzes the moderating effect of age, gender and seniority on the relation between the content and delivery of training programs and training effectiveness. Regarding training effectiveness, only the first two phases of the four levels model of Kirkpatrick (i.e. the satisfaction about the training and the learning outcome perceptions) are analyzed. A multinational corporation operating in Turkey is chosen as the sample for this study. The findings revealed that age and gender factors are insignificant in the first level of the Kirkpatrick model. However, seniority is the only factor affecting trainee satisfaction. Regarding the second level of Kirkpatrick’s model, all age, gender and seniority factors affect the learning process perceived outcome. These findings support some previous research but contradict with some others

Suggested Citation

  • Ugur Zel & Serpil Soylemez Dede, 2015. "Moderating Effect Of Individual Differences On The Relationship Between Content, Delivery Method And Perceived Effectiveness Of Training," Business Education and Accreditation, The Institute for Business and Finance Research, vol. 7(2), pages 41-58.
    • Handle: RePEc:ibf:beaccr:v:7:y:2015:i:2:p:41-58
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    References listed on IDEAS

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    1. Kun-Hu Chen & Grace Yao, 2010. "Investigating Adolescent Health-Related Quality of Life: From a Self-Identity Perspective," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 96(3), pages 403-415, May.
    2. Bresser Pereira,Luiz Carlos, 2010. "Globalization and Competition," Cambridge Books, Cambridge University Press, number 9780521144537, September.
    3. Bresser Pereira,Luiz Carlos, 2010. "Globalization and Competition," Cambridge Books, Cambridge University Press, number 9780521196352, September.
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    More about this item

    Keywords

    Training; Development; Training Effectiveness; Age Effect; Gender Effect; Seniority Effect; Training Design;
    All these keywords.

    JEL classification:

    • M53 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Training
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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