IDEAS home Printed from https://ideas.repec.org/a/ibf/beaccr/v3y2011i1p77-88.html
   My bibliography  Save this article

Student Perception Of Teaching Quality In Business Schools: Evidence From Polytechnic Institutions In Ghana

Author

Listed:
  • Solomon Abekah Keelson

Abstract

The study examines students' perceptions of the effectiveness of teaching and learning in business studies programs in the polytechnic institutions in Ghana. This research is a replica study (Hamid and Pihie, 2004). Two major factors are employed to measure students' perceptions of effective teaching and learning. They are Lecturers' Characteristics and Teaching Methodology. Findings of the study show how respondents perceive the qualities possessed and exhibited by lecturers with regard to the two main constructs. Descriptive and inferential statistics are reported. F ratio and ANOVA were used to show the significant differences in students' perceptions of the two factors based on age, class, and department. There were significant differences in the perceptions of overall Lecturer Characteristics, and in the perceptions of Teaching Methodology based on these variables. The study revealed high students’ perception of teaching quality and learning in the Polytechnics in Ghana. The significant differences found were related to age, class and departments

Suggested Citation

  • Solomon Abekah Keelson, 2011. "Student Perception Of Teaching Quality In Business Schools: Evidence From Polytechnic Institutions In Ghana," Business Education and Accreditation, The Institute for Business and Finance Research, vol. 3(1), pages 77-88.
    • Handle: RePEc:ibf:beaccr:v:3:y:2011:i:1:p:77-88
    as

    Download full text from publisher

    File URL: http://www.theibfr2.com/RePEc/ibf/beaccr/bea-v3n1-2011/BEA-V3N1-2011-8.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Raymond F. Zammuto & Susan M. Keaveney & Edward J. O'Connor, 1996. "Rethinking Student Services: Assessing and Improving Service Quality," Journal of Marketing for Higher Education, Taylor & Francis Journals, vol. 7(1), pages 45-70, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Khyati Shetty Datta & Julie Vardhan, 2017. "A SERVQUAL-Based Framework for Assessing Quality of International Branch Campuses in UAE," SAGE Open, , vol. 7(1), pages 21582440166, February.
    2. Asaf Niwaz & Muhammad Saeed Khan & Tariq Mehmood Khan, 2013. "Evaluation of Job Placement and Satisfaction of Graduate Students of Virtual University Pakistan," International Journal of Learning and Development, Macrothink Institute, vol. 3(6), pages 37-46, December.
    3. Libh Anthony L. Limama & Fatma M. Idris & Roderick C. Rodriguez & Gladys B. Ave & Alberto N. Bandiola, 2022. "Service Quality of an Educational Institution Office Employees: Basis For A Proposed Training Design," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(1), pages 23-45, January.
    4. Ibrahim DANJUMA & Faiza Abubakar BAWURO & Mary Augustine VASSUMU & Sharif Ahmed HABIBU, 2018. "The Service Quality Scale Debate: A Tri-Instrument Perspective for Higher Education Institutions," Expert Journal of Business and Management, Sprint Investify, vol. 6(2), pages 127-133.
    5. Edward Mwangi Wangechi & Peter Koome & Paul Gesimba, 2020. "Effect of talent management on service delivery in the hospitality industry: A critical approach to learning and development process," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 9(5), pages 91-99, September.
    6. S. Santhana Jeyalakshmi & S. Meenakumari, 2016. "Service Quality Management: A Literature Review," Shanlax International Journal of Management, Shanlax Journals, vol. 3(4), pages 22-45, April.

    More about this item

    Keywords

    Polytechnic; Lecture characteristics; Teaching methodology; Quality teaching; Student perception;
    All these keywords.

    JEL classification:

    • A23 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - Graduate
    • M00 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibf:beaccr:v:3:y:2011:i:1:p:77-88. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mercedes Jalbert (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.