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The Evaluation of Neighborhood Facilities and Services of Low Cost Housing (LCH) in Kuala Terengganu: Residential Satisfaction Perspective

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  • Hezzrin Mohd Pauzi
  • Siti Hajar Abu Bakar Ah
  • Lukman Z.M.

Abstract

In Malaysia, the National Housing Policy made housing one of the main objectives in fulfilling the needs of the people.Therefore, a study on the status of one housing program for the poor and those from the lower-income bracket, namely the Low-Cost Housing (LCH), in influencing the quality of life of its target group was carried out. A field study was done to evaluate the consistency of neighbourhood facilities and services of the LCH with the housing needs of the target group. The main instrument in primary data collection was using a survey method utilizing structured questionnaires. Around 325 household heads for six flat-type low cost housing programs in Kuala Terengganu were involved in this study. Results showed that residents are dissatisfied with neighbourhood facilities. This study recommends an immediate improvement of neighbourhood facilities in these low-cost housing.

Suggested Citation

  • Hezzrin Mohd Pauzi & Siti Hajar Abu Bakar Ah & Lukman Z.M., 2017. "The Evaluation of Neighborhood Facilities and Services of Low Cost Housing (LCH) in Kuala Terengganu: Residential Satisfaction Perspective," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(3), pages 704-712, March.
    • Handle: RePEc:hur:ijarbs:v:7:y:2017:i:3:p:704-712
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    References listed on IDEAS

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    1. Lale Berkoz & Ş. Şence Turk & Ömer L. Kellekci, 2009. "Environmental Quality and User Satisfaction in Mass Housing Areas: The Case of Istanbul," European Planning Studies, Taylor & Francis Journals, vol. 17(1), pages 161-174, January.
    2. Emmanuel Fiadzo & Jack Houston & Deborah Godwin, 2001. "Estimating Housing Quality for Poverty and Development Policy Analysis: CWIQ in Ghana," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 53(2), pages 137-162, February.
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