IDEAS home Printed from https://ideas.repec.org/a/hur/ijarbs/v7y2017i2p218-236.html
   My bibliography  Save this article

Effectiveness and Challenges of Recruitment process outsourcing (RPO) in the Indian Hotel Sector

Author

Listed:
  • Vipin Nadda
  • Zaman Rafiq
  • Pankaj Tyagi

Abstract

The present study tries of evaluate the effectiveness and challenges faced by adopting RPO practice in the India Hotel sector. The research objectives are driven from the purpose of the research which deals with distinct issues related to RPO and various perspectives of utilizing RPO. These objectives guided in identifying factors influencing the rationale for outsourcing the recruitment processes. The need for RPO has gained significance with the impact of organizational structure, stringent project deadlines, insufficient time for internal HR department for recruiting personnel, inefficiencies in integrating all stages of recruitment and expansion of geographies. The study is developed on building a theoretical framework which is prepared through analysing previous literature about outsourcing, and their utilization and efficiency in organizations. Mixed method approach has been followed to analyse with better validity and exploration of the context related to the effectiveness of RPO in the Indian hotel sector. The key findings indicated that the culture was positive influence on the usage of RPO in the organizations, in terms of adopting RPO during expansion of geographies and globalization. Also, the organizational structure was the major challenge in adopting these practices along with monitoring the outsourcing activities, lack of communication and inefficient HR practices.

Suggested Citation

  • Vipin Nadda & Zaman Rafiq & Pankaj Tyagi, 2017. "Effectiveness and Challenges of Recruitment process outsourcing (RPO) in the Indian Hotel Sector," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(2), pages 218-236, February.
    • Handle: RePEc:hur:ijarbs:v:7:y:2017:i:2:p:218-236
    as

    Download full text from publisher

    File URL: http://hrmars.com/hrmars_papers/Effectiveness_and_Challenges_of_Recruitment_process_outsourcing_(RPO)_in_the_Indian_Hotel_Sector.pdf
    Download Restriction: no
    File URL: http://hrmars.com/hrmars_papers/Effectiveness_and_Challenges_of_Recruitment_process_outsourcing_(RPO)_in_the_Indian_Hotel_Sector.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Adnan ul Haque & John Aston, 2016. "A Relationship Between Occupational Stress And Organisational Commitment Of It Sector'S Employees In Contrasting Economies," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 14(1), pages 95-105, December.
    2. Haque, Adnan ul & Aston, John & Kozlovski, Eugene, 2016. "Do causes and consequences of stress affect genders differently at operational level? Comparison of the IT sectors in the UK and Pakistan," MPRA Paper 75849, University Library of Munich, Germany.
    3. Dan Ofori & Majoreen Aryeetey, 2011. "Recruitment and Selection Practices in Small and Medium Enterprises: Perspectives from Ghana," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 2(3), pages 45-60, August.
    4. Faizan, Riffat & Zehra, Nasreen, 2016. "Quality Work-Life as predictor to Organisational Commitment under contrasting Leadership Styles: I.T Responses from Pakistan's private software houses," MPRA Paper 73973, University Library of Munich, Germany.
    5. Adnan ul Haque & Fred Yamoah, 2014. "Gender Employment Longevity: I.T Staff Response to Organizational Support in Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(12), pages 324-347, December.
    6. Quélin, Bertrand & Duhamel, François, 2003. "Bringing Together Strategic Outsourcing and Corporate Strategy:: Outsourcing Motives and Risks," European Management Journal, Elsevier, vol. 21(5), pages 647-661, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nadda, Vipin & Rafiq, Zaman & Tyagi, Pankaj, 2017. "Effectiveness and Challenges of Recruitment process outsourcing (RPO) in the Indian Hotel Sector," MPRA Paper 77164, University Library of Munich, Germany, revised 12 Feb 2017.
    2. Eunice Abdul, Omolara, 2018. "Entrepreneurial skills and growth of Small and Medium Enterprise (SMEs): A comparative analysis of Nigerian entrepreneurs and Minority entrepreneurs in the UK," MPRA Paper 86751, University Library of Munich, Germany, revised 19 Apr 2018.
    3. Oktosatrio, Suhendro, 2018. "Investigating the Relationship between Work-Life-Balance and Motivation of the Employees: Evidences from the Local Government of Jakarta," MPRA Paper 85084, University Library of Munich, Germany, revised 07 Feb 2018.
    4. Zehra, Syeda Zufiesha & Ather, Marium & Zehra, Beenish, 2017. "A Correlation between Workplace Stress and Organizational Commitment: Doctors response from Public and Private Hospitals in Karachi, Pakistan," MPRA Paper 79073, University Library of Munich, Germany, revised 20 Apr 2017.
    5. Khan, Rao Shahzaib & Rao, Bismah & Usman, Khurram & Afzal, Safia, 2017. "The Mediating Role of Job Satisfaction between Transformational Leadership and Organizational Commitment within the SMEs of Karachi," MPRA Paper 80325, University Library of Munich, Germany, revised 11 Jun 2017.
    6. Faridi, Adnan & Baloch, Akhtar & Wajidi, Abuzar, 2017. "The Mediating Role of Job Satisfaction between Training and Development Practices and Organizational Commitment: Responses from Private Banking Sectors of Karachi, Pakistan," MPRA Paper 82510, University Library of Munich, Germany, revised 20 Sep 2017.
    7. Suhendro Oktosatrio, 2018. "Investigating the Relationship between Work-LifeBalance and Motivation of the Employees: Evidences from the Local Government of Jakarta," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(2), pages 205-221, February.
    8. Riaz, Fayyaz & Abdul Razzaq, Fiza & Waqar, Ahsan, 2017. "Effect of Employee Stock Ownership Plans (ESOPs) on the performance of Small business in Karachi," MPRA Paper 84322, University Library of Munich, Germany, revised 11 Nov 2017.
    9. Sreekumaran Nair, Sree Lekshmi & Sommerville, Steve, 2017. "Impact of Organizational Culture on the Indian I.T Workforce's Job Satisfaction and Stress: Qualitative Report from SMEs operating in Trivandruam," MPRA Paper 76991, University Library of Munich, Germany, revised 13 Feb 2017.
    10. Faridi, Adnan & Baloch, Akhtar & Wajidi, Abuzar, 2017. "Job satisfaction and organizational commitment under Traditional and Modern T&D program: Evidence from Public Banking Sector of Pakistan," MPRA Paper 80755, University Library of Munich, Germany, revised 25 Jun 2017.
    11. Sree Lekshmi Sreekumaran Nair & Steve Sommerville, 2017. "Impact of Organizational Culture on the Indian I.T Workforce's Job Satisfaction and Stress: Qualitative Report from SMEs operating in Trivandruam," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(2), pages 237-246, February.
    12. Zahid, Marium & Shaikh, Taha & Zehra, Syeda Zufiesha, 2017. "Impact of Organizational Culture on the Pakistani Hotels Workforce's Job Satisfaction: Qualitative Report," MPRA Paper 80172, University Library of Munich, Germany.
    13. Shaikh, Taha & Zahid, Marium, 2016. "Retention Strategies to Increase Organizational Commitment and Reduce Employee Turnover in Hospitality Sector of Karachi, Pakistan," MPRA Paper 76746, University Library of Munich, Germany, revised 15 Jan 2017.
    14. Adnan Faridi & Akhtar Baloch & Abuzar Wajidi, 2017. "The Mediating Role of Job Satisfaction between Training and Development Practices and Organizational Commitment: Responses from Private Banking Sectors of Karachi, Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(10), pages 603-616, October.
    15. Saif, Mehvish & Ali, Syed Zain & Zehra, Syeda Zufiesha & Zehra, Beenish, 2017. "Prevalence of neuro-musculoskeletal complications in patients with T2DM," MPRA Paper 80252, University Library of Munich, Germany, revised 15 Apr 2017.
    16. Omolara Eunice Abdul, 2018. "Entrepreneurial skills and growth of Small and Medium Enterprise (SMEs): A comparative analysis of Nigerian entrepreneurs and Minority entrepreneurs in the UK," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(5), pages 27-46, May.
    17. Sah, Sanjay Kumar & Nadda, Vipin, 2017. "Managing Change and Strategic Thinking: Evidences from Hospitality and Tourism Sector of the UK," MPRA Paper 84593, University Library of Munich, Germany, revised 30 Nov 2017.
    18. Faheem, Samra, 2017. "Patients Compliance and Follow-Up Rate after Tooth Extraction," MPRA Paper 79384, University Library of Munich, Germany, revised 15 May 2017.
    19. Adnan ul Haque & Fred A. Yamoah, 2021. "The Role of Ethical Leadership in Managing Occupational Stress to Promote Innovative Work Behaviour: A Cross-Cultural Management Perspective," Sustainability, MDPI, vol. 13(17), pages 1-19, August.
    20. Sanjay Kumar Sah & Vipin Nadda, 2017. "Managing Change and Strategic Thinking: Evidences from Hospitality and Tourism Sector of the UK," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(12), pages 1336-1348, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hur:ijarbs:v:7:y:2017:i:2:p:218-236. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Hassan Danial Aslam (email available below). General contact details of provider: http://hrmars.com/index.php/pages/detail/IJARBSS .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.