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Research Driven by User Demand for the Design of a Cross-Border Travel Credential Bag

Author

Listed:
  • Shuyun Li

    (Department of Product Design, Guangzhou University of Applied Science and Technology, Guangzhou 511300, China)

  • Xizhi Zhang

    (Design Programme, Faculty of Humanities and Arts, Macau University of Science and Technology, Macao 999078, China)

  • Kuohsun Wen

    (School of Design, Fujian University of Technology, Fuzhou 350118, China)

  • Jiawei Jiang

    (College of Education, Jinan University, Zhuhai 519000, China)

Abstract

Cross-border travel often presents challenges in document storage, which can burden travelers. This study addresses the issue by designing a credential bag that enhances safety, convenience, and environmental sustainability. Utilizing design research, we applied the KANO model to categorize user needs, employed analytic hierarchy process to prioritize these needs, and used quality functional deployment to translate them into specific design elements. The KANO model has identified a total of 18 demand indicators, including “must-be”, one-dimensional, and attractive. An analytic hierarchy process analysis of the secondary indicators found that demands for the security of anti-theft, partition storage of documents, a variety of carrying methods and green sustainability have relatively high weight. The innovative solutions derived from the KANO-AHP-QFD model improve design practices and user experience in document storage. This approach offers a scientific and practical reference for the sustainable development of travel supplies and the luggage industry.

Suggested Citation

  • Shuyun Li & Xizhi Zhang & Kuohsun Wen & Jiawei Jiang, 2024. "Research Driven by User Demand for the Design of a Cross-Border Travel Credential Bag," Sustainability, MDPI, vol. 16(21), pages 1-19, November.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:21:p:9547-:d:1512624
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    References listed on IDEAS

    as
    1. Shuo-Fang Liu & Jui-Feng Chang & Yu-Ting Hsiao & Chi-Hua Wu, 2023. "Smart Tea Utensil Design for Improving Beginners’ Tea Brewing Experience," Sustainability, MDPI, vol. 15(20), pages 1-27, October.
    2. Amir Hossein Sheikh Azadi & Vahid Shamsi Nesary & Omid Kebriyaii & Mohammad Khalilzadeh & Jurgita Antucheviciene, 2023. "Design of a Green Supply Chain Based on the Kano Model Considering Pricing," Sustainability, MDPI, vol. 15(17), pages 1-20, August.
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