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The Role of Smart Human Resource Management in the Relationship between Technology Application and Innovation Performance

Author

Listed:
  • Elham Hmoud Al-Faouri

    (Department of Business Management, Faculty of Business, University of Jordan, Aqaba Branch, Aqaba 77110, Jordan)

  • Yazan Abu Huson

    (National Electric Power Company, Amman 11118, Jordan)

  • Nader Mohammad Aljawarneh

    (Faculty of Business, Jadara University, Irbid 21110, Jordan)

  • Thikra jamil Alqmool

    (Financial Affairs Unit, University of Jordan, Aqaba Branch, Aqaba 77111, Jordan)

Abstract

This study investigates the intricate relationships between technology application, smart human resource management (SHRM), and innovation performance within the Jordanian telecom industry. Employing a quantitative research methodology, data were collected from employees of telecommunications firms in Jordan. The results illuminate significant positive associations between technology application, SHRM, and innovation performance, elucidating the pivotal roles of technology and HRM strategies in fostering innovation and bolstering organizational success. Practical implications of the findings advocate for substantial investments in cutting-edge technologies, the integration of intelligent HRM practices, and the prioritization of continuous learning and development initiatives to nurture an innovative workforce. This research contributes to a deeper comprehension of innovation dynamics within the telecommunications sector and furnishes valuable insights for practitioners striving to elevate innovation capabilities within their respective organizations.

Suggested Citation

  • Elham Hmoud Al-Faouri & Yazan Abu Huson & Nader Mohammad Aljawarneh & Thikra jamil Alqmool, 2024. "The Role of Smart Human Resource Management in the Relationship between Technology Application and Innovation Performance," Sustainability, MDPI, vol. 16(11), pages 1-15, June.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:11:p:4747-:d:1407500
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    References listed on IDEAS

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    1. Christos Papademetriou & Konstantina Ragazou & Alexandros Garefalakis & Ioannis Passas, 2023. "Green Human Resource Management: Mapping the Research Trends for Sustainable and Agile Human Resources in SMEs," Sustainability, MDPI, vol. 15(7), pages 1-26, March.
    2. Giulia Nardelli & Marcel Broumels, 2018. "Managing Innovation Processes Through Value Co-Creation: A Process Case From Business-To-Business Service Practise," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(03), pages 1-40, April.
    3. Srinivas Kolluru & Pundarik Mukhopadhaya, 2017. "Empirical Studies on Innovation Performance in the Manufacturing and Service Sectors Since 1995: A Systematic Review," Economic Papers, The Economic Society of Australia, vol. 36(2), pages 223-248, June.
    4. Singh, Sanjay Kumar & Giudice, Manlio Del & Chierici, Roberto & Graziano, Domenico, 2020. "Green innovation and environmental performance: The role of green transformational leadership and green human resource management," Technological Forecasting and Social Change, Elsevier, vol. 150(C).
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