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Creating Agile Institutions with Organizational Trust in the Finance Sector of Turkey: The Mediating Role of Psychological Empowerment in Times of COVID-19

Author

Listed:
  • Mehmet Kiziloglu

    (Department of Management and Organization, Pamukkale University, 20-160 Denizli, Turkey)

  • Oleksandr Dluhopolskyi

    (Faculty of Economics and Management, West Ukrainian National University, 46-020 Ternopil, Ukraine
    Institute of Public Administration and Business, WSEI University, 20-209 Lublin, Poland)

  • Jan Laskowski

    (Faculty of Management, Lublin University of Technology, 20-618 Lublin, Poland)

  • Agnieszka Laskowska

    (Faculty of Management, Lublin University of Technology, 20-618 Lublin, Poland)

Abstract

The study aims to evaluate the way for creating agile institutions with organizational trust. Besides that, the understanding of the mediating role played by psychological empowerment during COVID-19 pandemic is one of the major objectives of this study. The way psychological empowerment affects the creation of agile organizations is another major aspect that the study investigated. The philosophical stance that the research has adopted is the positivism philosophy. The study was done by collecting and analyzing quantitative data. The approach for the study is deductive whereas the design of the research is descriptive. The study used a survey method for collecting information. Structural equation model was used for analyzing quantitative information. The study was done on 325 samples who are working at the finance sector of Turkey. All the samples have a residence in Turkey. It was identified that the leadership approach of a company has a huge impact on the psychological construction of the samples. Descriptive statistics and t -test for inferential statistics were done by the researchers. There is a strong positive relationship between the centricity of the organization towards the workforce or customer and employee performance. It was identified that the leadership approach helps employees to address and adopt the change in the marketplace. It was also found that an agile organizational structure has more possibilities to modify the processing based on the change in the marketplace. The structural equation model was used to represent the relationship between the variables.

Suggested Citation

  • Mehmet Kiziloglu & Oleksandr Dluhopolskyi & Jan Laskowski & Agnieszka Laskowska, 2023. "Creating Agile Institutions with Organizational Trust in the Finance Sector of Turkey: The Mediating Role of Psychological Empowerment in Times of COVID-19," Sustainability, MDPI, vol. 15(4), pages 1-15, February.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:4:p:3019-:d:1060710
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    References listed on IDEAS

    as
    1. Shokrollah Khajavi & Akbar Zare, 2016. "The Effect of Audit Quality on Stock Crash Risk in Tehran Stock Exchange," International Journal of Economics and Financial Issues, Econjournals, vol. 6(1), pages 20-25.
    2. Bushman, Robert, 2021. "Cash-based bonus plans as a strategic communication, coordination and commitment mechanism," Journal of Accounting and Economics, Elsevier, vol. 72(2).
    3. Sid Vatharkar & Ping Gao & Vladislav Fomin, 2018. "Factors Affecting Business and Information Technology Alignment at the Lower Levels of a Public Organisation," International Journal of Healthcare Information Systems and Informatics (IJHISI), IGI Global, vol. 13(3), pages 35-48, July.
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