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Factors Affecting Business and Information Technology Alignment at the Lower Levels of a Public Organisation

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  • Sid Vatharkar

    (Vodafone UK, Birmingham, UK)

  • Ping Gao

    (The University of Manchester, Manchester, UK)

  • Vladislav Fomin

    (Vytautas Magnus University, Kaunas, Lithuania & Turiba University, Riga, Latvia)

Abstract

This article describes how the alignment of business and information technology (IT) strategies impact organisational performance. The alignment involves an entire organisation. However, much of the research has focused on the factors affecting alignment at the senior executive level, and there appears to be less attention placed upon factors that affect the lower operational levels. This article attempts to address this gap in the literature through a case study of a healthcare organisation. Semi-structured interviews with ten employees at an operational level were qualitatively analysed to elucidate factors. Organisational culture, management expectations, communication, and the provision and recognition of skills were identified as main factors that may affect the alignment of business and IT strategies at the lower levels

Suggested Citation

  • Sid Vatharkar & Ping Gao & Vladislav Fomin, 2018. "Factors Affecting Business and Information Technology Alignment at the Lower Levels of a Public Organisation," International Journal of Healthcare Information Systems and Informatics (IJHISI), IGI Global, vol. 13(3), pages 35-48, July.
    • Handle: RePEc:igg:jhisi0:v:13:y:2018:i:3:p:35-48
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJHISI.2018070103
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    Cited by:

    1. Mehmet Kiziloglu & Oleksandr Dluhopolskyi & Jan Laskowski & Agnieszka Laskowska, 2023. "Creating Agile Institutions with Organizational Trust in the Finance Sector of Turkey: The Mediating Role of Psychological Empowerment in Times of COVID-19," Sustainability, MDPI, vol. 15(4), pages 1-15, February.

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