IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i10p8131-d1148770.html
   My bibliography  Save this article

Financial Crises Management in Light of Accounting Information Systems Success: Investigating Direct and Indirect Influences

Author

Listed:
  • Mahmoud Hany M. Dalloul

    (Faculty of Accountancy, Universiti Teknologi MARA (UiTM), Shah Alam 40450, Malaysia)

  • Zuraeda binti Ibrahim

    (Faculty of Accountancy, Universiti Teknologi MARA (UiTM), Shah Alam 40450, Malaysia)

  • Sharina Tajul Urus

    (Faculty of Accountancy, Universiti Teknologi MARA (UiTM), Shah Alam 40450, Malaysia)

Abstract

The research’s purpose is to analyze the direct and indirect effects on financial crisis management in light of the accounting information system’s success in the local government context. The study adopted the positivist paradigm, a deductive quantitative approach, and a descriptive-analytical nature. Data were collected through the questionnaire, and the local authorities in Palestine represented the study population. The sample focused on the accounting and finance departments, and the analysis unit was based on the accounting information systems users. The study employed the techniques of Smart-PLS software in analyzing the data. The originality and novelty of the study mainly stem from the development of its own theory and model based on the fact that financial crisis management depends on accounting information systems. Establishing a model that clarifies accounting information system’s success–financial crisis management relationships, allowed examining that theory and relationships empirically. Empirical results and evidence prove the theory’s validity and the high reliability of its tested empirical model. The outcomes revealed the significant direct influence of the accounting information system’s success, with its dimensions system quality, information quality, service quality, system use, and user satisfaction, on the financial crisis management. In addition to the significant indirect influences of system quality and information quality on financial crisis management through the mediation of system use and user satisfaction. On the other hand, the system use and user satisfaction did not perform a mediating role in the influences between service quality and financial crisis management.

Suggested Citation

  • Mahmoud Hany M. Dalloul & Zuraeda binti Ibrahim & Sharina Tajul Urus, 2023. "Financial Crises Management in Light of Accounting Information Systems Success: Investigating Direct and Indirect Influences," Sustainability, MDPI, vol. 15(10), pages 1-31, May.
  • Handle: RePEc:gam:jsusta:v:15:y:2023:i:10:p:8131-:d:1148770
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/10/8131/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/15/10/8131/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Peter B. Seddon, 1997. "A Respecification and Extension of the DeLone and McLean Model of IS Success," Information Systems Research, INFORMS, vol. 8(3), pages 240-253, September.
    2. Massoud Moslehpour & Van Kien Pham & Wing-Keung Wong & İsmail Bilgiçli, 2018. "e-Purchase Intention of Taiwanese Consumers: Sustainable Mediation of Perceived Usefulness and Perceived Ease of Use," Sustainability, MDPI, vol. 10(1), pages 1-17, January.
    3. James E. Bailey & Sammy W. Pearson, 1983. "Development of a Tool for Measuring and Analyzing Computer User Satisfaction," Management Science, INFORMS, vol. 29(5), pages 530-545, May.
    4. Thomas Van Waeyenberg & Adelien Decramer & Sebastian Desmidt & Mieke Audenaert, 2017. "The relationship between employee performance management and civil servants’ turnover intentions: a test of the mediating roles of system satisfaction and affective commitment," Public Management Review, Taylor & Francis Journals, vol. 19(6), pages 747-764, July.
    5. Wail Shafi lshammari & Ahmad Saleh Alhazaimeh & Mohammad Omar Alzoubi, 2020. "The Impact of Human Resources Management Practices as an Entry Point in Crisis Management," Journal of Asian Scientific Research, Asian Economic and Social Society, vol. 10(4), pages 238-254.
    6. Bejjar Mohamed Ali & Boujelbene Younes, 2013. "The Impact of Information Systems on user Performance: An Exploratory Study," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 3(2), pages 1-10, April.
    7. Mahmoud Hany M Dalloul & Zuraeda binti Ibrahim & Sharina Tajul Urus, 2022. "The Association Between the Success of Information Systems and Crises Management (A Theoretical View and Proposed Framework)," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 12(1), pages 55-68.
    8. Mohammad Omar Alzoubi, 2020. "The Impact of Management Information Systems Features on Crisis Management in Jordanian Commercial Banks (Field Study on Jordanian Commercial Banks in the Northern Sector)," Journal of Asian Scientific Research, Asian Economic and Social Society, vol. 10(3), pages 165-179.
    9. William H. DeLone & Ephraim R. McLean, 1992. "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, INFORMS, vol. 3(1), pages 60-95, March.
    10. Mahmoud Hany M Dalloul & Zuraeda binti Ibrahim & Sharina Tajul Urus, 2023. "The impact of quality dimensions of accounting information system success on the effectiveness of during-financial crisis management: The mediating role of system usage in a government sector context," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 13(1), pages 18-48.
    11. Mohammad Omar Alzoubi, 2020. "The Impact of Management Information Systems Features on Crisis Management in Jordanian Commercial Banks (Field Study on Jordanian Commercial Banks in the Northern Sector)," Journal of Asian Scientific Research, Asian Economic and Social Society, vol. 10(3), pages 165-179, September.
    12. Wail Shafi lshammari & Ahmad Saleh Alhazaimeh & Mohammad Omar Alzoubi, 2020. "The Impact of Human Resources Management Practices as an Entry Point in Crisis Management," Journal of Asian Scientific Research, Asian Economic and Social Society, vol. 10(4), pages 238-254, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nurlia Dewi & Willy Abdillah & Muhartini Salim & Slamet Widodo, 2021. "The Role of Leadership in Implementation Public Information System of Local Government Institutions in Indonesia," International Review of Management and Marketing, Econjournals, vol. 11(6), pages 1-9.
    2. Nripendra P. Rana & Yogesh K. Dwivedi & Michael D. Williams & Vishanth Weerakkody, 2015. "Investigating success of an e-government initiative: Validation of an integrated IS success model," Information Systems Frontiers, Springer, vol. 17(1), pages 127-142, February.
    3. Barbara H. Wixom & Peter A. Todd, 2005. "A Theoretical Integration of User Satisfaction and Technology Acceptance," Information Systems Research, INFORMS, vol. 16(1), pages 85-102, March.
    4. Stockdale, Rosemary & Standing, Craig, 2006. "An interpretive approach to evaluating information systems: A content, context, process framework," European Journal of Operational Research, Elsevier, vol. 173(3), pages 1090-1102, September.
    5. Vicki McKinney & Kanghyun Yoon & Fatemeh “Mariam” Zahedi, 2002. "The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach," Information Systems Research, INFORMS, vol. 13(3), pages 296-315, September.
    6. Dani Safaa & Faridi Mohamed, 2020. "The factors of acceptance and use of HRIS," Technium Social Sciences Journal, Technium Science, vol. 9(1), pages 397-404, July.
    7. Brown, Susan A. & Venkatesh, Viswanath & Kuruzovich, Jason & Massey, Anne P., 2008. "Expectation confirmation: An examination of three competing models," Organizational Behavior and Human Decision Processes, Elsevier, vol. 105(1), pages 52-66, January.
    8. Nils Urbach & Stefan Smolnik & Gerold Riempp, 2009. "The State of Research on Information Systems Success," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 1(4), pages 315-325, August.
    9. Sun, Jonghak & Teng, James T.C., 2017. "The construct of information systems use benefits: Theoretical explication of its underlying dimensions and the development of a measurement scale," International Journal of Information Management, Elsevier, vol. 37(5), pages 400-416.
    10. Rajiv Sabherwal & Anand Jeyaraj & Charles Chowa, 2006. "Information System Success: Individual and Organizational Determinants," Management Science, INFORMS, vol. 52(12), pages 1849-1864, December.
    11. Kwahk, Kee-Young & Ahn, Hyunchul & Ryu, Young U., 2018. "Understanding mandatory IS use behavior: How outcome expectations affect conative IS use," International Journal of Information Management, Elsevier, vol. 38(1), pages 64-76.
    12. Floropoulos, Jordan & Spathis, Charalambos & Halvatzis, Dimitrios & Tsipouridou, Maria, 2010. "Measuring the success of the Greek Taxation Information System," International Journal of Information Management, Elsevier, vol. 30(1), pages 47-56.
    13. Shin, Bongsik & Lee, Sanghoon & Lee, Ho Geun, 2016. "Examining an extended duality perspective regarding success conditions of IT service," International Journal of Information Management, Elsevier, vol. 36(2), pages 226-239.
    14. Tsung Teng Chen, 2012. "The development and empirical study of a literature review aiding system," Scientometrics, Springer;Akadémiai Kiadó, vol. 92(1), pages 105-116, July.
    15. Abdesamad Zouine & Pierre Fenies, 2014. "The Critical Success Factors Of The ERP System Project: A Meta-Analysis Methodology," Post-Print hal-01419785, HAL.
    16. Landrum, Hollis & Prybutok, Victor R., 2004. "A service quality and success model for the information service industry," European Journal of Operational Research, Elsevier, vol. 156(3), pages 628-642, August.
    17. Sanduni I. Senaratne & Samantha M. Samarasinghe, 2019. "Factors Affecting the Intention to Adopt M-Learning," International Business Research, Canadian Center of Science and Education, vol. 12(2), pages 150-164, February.
    18. Un-Kon Lee, 2017. "International Tourism Advertisements on Social Media: Impact of Argument Quality and Source," Sustainability, MDPI, vol. 9(9), pages 1-18, August.
    19. Gelderman, Maarten, 1997. "Task difficulty, task variability and satisfaction with management support systems: consequences and solutions ˜," Serie Research Memoranda 0053, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    20. Jong Uk Kim & Rajiv Kishore, 2019. "Do we Fully Understand Information Systems Failure? An Exploratory Study of the Cognitive Schema of IS Professionals," Information Systems Frontiers, Springer, vol. 21(6), pages 1385-1419, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:10:p:8131-:d:1148770. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.