IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i17p10623-d897964.html
   My bibliography  Save this article

Media Information, Flood Images, and Perceptions in Times of Flood

Author

Listed:
  • Haliza Mohd Zahari

    (HADR Research Center, National Defence University of Malaysia, Kuala Lumpur 57000, Malaysia)

  • Noor Azmi Mohd Zainol

    (Faculty of Management and Defence Studies, National Defence University of Malaysia, Kuala Lumpur 57000, Malaysia)

  • Ariffin Ismail

    (Faculty of Management and Defence Studies, National Defence University of Malaysia, Kuala Lumpur 57000, Malaysia)

Abstract

Disasters in Malaysia are managed using a framework developed through Directive 20 by the National Security Council. This framework is widely used in managing floods on the East Coast of Peninsular Malaysia. However, the prolonged rains that occurred on 17 December 2021 tested the capabilities of the existing framework: the rains caused floods in urban areas, which is unusual. This study was conducted to investigate the flood situation using data from the media, observations of the affected area, and people’s perceptions to determine their actions upon receiving flood information from the media. This study used thematic analysis to analyze the media content on the floods in Selangor. Next, observation techniques were used in one of the most affected areas, namely Hulu Langat, Selangor, where content analysis of field notes was implemented to determine the emerging themes that were being formed. Finally, an online survey questionnaire was distributed through social media. This study’s findings established that what was reported in the media was correct; however, what actually occurred was worse than what was stated in the media. Through the survey, it was found that people are extremely reliant on social media and assume that logistical constraints in the delivery of assistance have contributed to negative public perceptions of disaster management agencies.

Suggested Citation

  • Haliza Mohd Zahari & Noor Azmi Mohd Zainol & Ariffin Ismail, 2022. "Media Information, Flood Images, and Perceptions in Times of Flood," Sustainability, MDPI, vol. 14(17), pages 1-18, August.
  • Handle: RePEc:gam:jsusta:v:14:y:2022:i:17:p:10623-:d:897964
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/17/10623/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/14/17/10623/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sarina Yusoff & Nur Hafizah Yusoff, 2022. "Disaster Risks Management through Adaptive Actions from Human-Based Perspective: Case Study of 2014 Flood Disaster," Sustainability, MDPI, vol. 14(12), pages 1-18, June.
    2. Cook, Robert A. & Lodree, Emmett J., 2017. "Dispatching policies for last-mile distribution with stochastic supply and demand," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 106(C), pages 353-371.
    3. Syed Ahmad Hakim Bin Syed Muzamil & Noor Yasmin Zainun & Nadiatul Nazleen Ajman & Noralfishah Sulaiman & Shabir Hussain Khahro & Munzilah Md. Rohani & Saifullizan Mohd Bukari Mohd & Hilton Ahmad, 2022. "Proposed Framework for the Flood Disaster Management Cycle in Malaysia," Sustainability, MDPI, vol. 14(7), pages 1-21, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Asadi, Amin & Nurre Pinkley, Sarah, 2021. "A stochastic scheduling, allocation, and inventory replenishment problem for battery swap stations," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 146(C).
    2. Romero-Silva, Rodrigo & Mujica Mota, Miguel, 2022. "Trade-offs in the landside operations of air cargo hubs: Horizontal cooperation and shipment consolidation policies considering capacitated nodes," Journal of Air Transport Management, Elsevier, vol. 103(C).
    3. Prima Denny Sentia & Syaimak Abdul Shukor & Amelia Natasya Abdul Wahab & Muriati Mukhtar, 2023. "Logistic distribution in humanitarian supply chain management: a thematic literature review and future research," Annals of Operations Research, Springer, vol. 323(1), pages 175-201, April.
    4. Zafar Iqbal & Shamsuddin Shahid & Tarmizi Ismail & Zulfaqar Sa’adi & Aitazaz Farooque & Zaher Mundher Yaseen, 2022. "Distributed Hydrological Model Based on Machine Learning Algorithm: Assessment of Climate Change Impact on Floods," Sustainability, MDPI, vol. 14(11), pages 1-30, May.
    5. Suzuki, Yoshinori, 2020. "Impact of material convergence on last-mile distribution in humanitarian logistics," International Journal of Production Economics, Elsevier, vol. 223(C).
    6. Irais Mora-Ochomogo & Marco Serrato & Jaime Mora-Vargas & Raha Akhavan-Tabatabaei, 2021. "Development of a Shipment Policy for Collection Centers," Mathematics, MDPI, vol. 9(12), pages 1-16, June.
    7. Esteban Ogazón & Neale R. Smith & Angel Ruiz, 2024. "Assessing Different Two-Stage Stochastic Models for Optimizing Food Bank Networks’ Operations During Natural Disasters," Mathematics, MDPI, vol. 12(20), pages 1-24, October.
    8. Tengku Mohamad Amirulhakimi Tengku Mohd Hazrin & Suhaimi Abd Samad & Hazlina Mohd Padil & Radduan Yusof & Mazlan Che Soh & Eley Suzana Kasim & Mohd Hairy Ibrahim, 2024. "Content Analysis of Flood Relief Efforts: Examining Coping and Recovery Themes in Resilience Narrative Analysis," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(6), pages 32-45, June.
    9. Timperio, Giuseppe & Kundu, Tanmoy & Klumpp, Matthias & de Souza, Robert & Loh, Xiu Hui & Goh, Kelvin, 2022. "Beneficiary-centric decision support framework for enhanced resource coordination in humanitarian logistics: A case study from ASEAN," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 167(C).
    10. Li, Yifu & Zhou, Chenhao & Yuan, Peixue & Ngo, Thi Tu Anh, 2023. "Experience-based territory planning and driver assignment with predicted demand and driver present condition," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 171(C).
    11. Seyed Reza Abazari & Fariborz Jolai & Amir Aghsami, 2022. "Designing a humanitarian relief network considering governmental and non-governmental operations under uncertainty," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(3), pages 1430-1452, June.
    12. Klaus Schwarz & Daniel Arias Aranda & Michael Hartmann, 2023. "Towards Automated Situational Awareness Reporting for Disaster Management—A Case Study," Sustainability, MDPI, vol. 15(10), pages 1-14, May.
    13. Shuyue Peng & Qinming Liu & Jiarui Hu, 2023. "Green Distribution Route Optimization of Medical Relief Supplies Based on Improved NSGA-II Algorithm under Dual-Uncertainty," Sustainability, MDPI, vol. 15(15), pages 1-22, August.
    14. Jan Jekl & Jiří Jánský, 2022. "Security Challenges and Economic-Geographical Metrics for Analyzing Safety to Achieve Sustainable Protection," Sustainability, MDPI, vol. 14(22), pages 1-19, November.
    15. Sarina Yusoff & Nur Hafizah Yusoff, 2022. "Disaster Risks Management through Adaptive Actions from Human-Based Perspective: Case Study of 2014 Flood Disaster," Sustainability, MDPI, vol. 14(12), pages 1-18, June.
    16. Andrii Galkin & Tibor Schlosser & Ivan Cardenas & Dominika Hodakova & Silvia Capayova, 2021. "Freight Demand and Supply Assessment for Implementation of Crowdsourcing Technology: A Case Study in Bratislava, Slovakia," Sustainability, MDPI, vol. 13(7), pages 1-22, March.
    17. Luce Brotcorne & Guido Perboli & Mariangela Rosano & Qu Wei, 2019. "A Managerial Analysis of Urban Parcel Delivery: A Lean Business Approach," Sustainability, MDPI, vol. 11(12), pages 1-23, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:17:p:10623-:d:897964. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.