IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i22p12483-d677251.html
   My bibliography  Save this article

Understanding the Factors Affecting Pro-Environment Behavior for City Rail Transport Usage: Territories’ Empirical Evidence—Malaysia

Author

Listed:
  • Maryam Kalhoro

    (Faculty of Business & Finance, Universiti Tunku Abdul Rahman, Kampar 31900, Malaysia
    Department of Business Administration, University of Sindh, Jamshoro 76080, Pakistan)

  • Hui Nee Au Yong

    (Faculty of Business & Finance, Universiti Tunku Abdul Rahman, Kampar 31900, Malaysia)

  • Charles Ramendran SPR

    (Faculty of Business & Finance, Universiti Tunku Abdul Rahman, Kampar 31900, Malaysia)

Abstract

The emerging population has increased travel demand and improved public transport mode in cities to connect the people. (1) Background: This study used the Theory of Planned Behavior (TPB) to assess the usage behavior for city rail transport with the factors attitude, subjective norm, and perceived behavioral control and its impact on pro-behavioral intentions to increase the actual usage of rail transports, i.e., LRT, MRT, and KTM commuter. (2) Method/Approach: To understand the antecedents of pro-environment behavioral intention, this study performed pilot testing, for which we collected the data through closed-ended questionnaires to test the instrument’s reliability, specifically from the Klang Valley in Malaysia. (3) Findings/Results: This study revealed that the public attitude due to environmental concern and subjective norms and perceived behavioral control are the strongest predictors for public transport usage through behavioral intention. The study estimated that most respondents would have agreed to choose public transport mode if quality of services increased. (4) Conclusion: In future research, the goal of this study could be extended as a strategic indicator for sustainable development through efficient mobility choice in Malaysia. The TPB model helps to present the factors involved in growing and retaining clients for rail transport. In terms of implications for policy, this study also provides policymakers with valuable information to maintain the current public transport passengers and attract new users through the perceived service quality and customer satisfaction of public transport.

Suggested Citation

  • Maryam Kalhoro & Hui Nee Au Yong & Charles Ramendran SPR, 2021. "Understanding the Factors Affecting Pro-Environment Behavior for City Rail Transport Usage: Territories’ Empirical Evidence—Malaysia," Sustainability, MDPI, vol. 13(22), pages 1-15, November.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:22:p:12483-:d:677251
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/22/12483/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/22/12483/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Juan de O~na & Esperanza Est'evez & Rocio de O~na, 2021. "Public transport users versus private vehicle users: differences about quality of service, satisfaction and attitudes toward public transport in Madrid (Spain)," Papers 2103.14762, arXiv.org.
    2. Böcker, Lars & Anderson, Ellinor & Uteng, Tanu Priya & Throndsen, Torstein, 2020. "Bike sharing use in conjunction to public transport: Exploring spatiotemporal, age and gender dimensions in Oslo, Norway," Transportation Research Part A: Policy and Practice, Elsevier, vol. 138(C), pages 389-401.
    3. Margareta Friman & Katrin Lättman & Lars E. Olsson, 2020. "Public Transport Quality, Safety, and Perceived Accessibility," Sustainability, MDPI, vol. 12(9), pages 1-14, April.
    4. Gil Viry & Stéphanie Vincent-Geslin & Vincent Kaufmann, 2015. "Family Development and High Mobility: Gender Inequality," Post-Print halshs-01759520, HAL.
    5. Mulley, Corinne & Nelson, John D. & Wright, Steve, 2018. "Community transport meets mobility as a service: On the road to a new a flexible future," Research in Transportation Economics, Elsevier, vol. 69(C), pages 583-591.
    6. Nocera, Silvio & Tonin, Stefania & Cavallaro, Federico, 2015. "Carbon estimation and urban mobility plans: Opportunities in a context of austerity," Research in Transportation Economics, Elsevier, vol. 51(C), pages 71-82.
    7. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    8. Michael D. Clemes & Christopher E.C. Gan & Tzu-Hui Kao, 2008. "University Student Satisfaction: An Empirical Analysis," Journal of Marketing for Higher Education, Taylor & Francis Journals, vol. 17(2), pages 292-325, April.
    9. Jérémy Gelb & Philippe Apparicio, 2021. "Cyclists’ exposure to atmospheric and noise pollution: a systematic literature review," Transport Reviews, Taylor & Francis Journals, vol. 41(6), pages 742-765, November.
    10. Che-Hui Lien & Maxwell K. Hsu & Jing-Zhi Shang & Stephen W. Wang, 2021. "Self-service technology adoption by air passengers: a case study of fast air travel services in Taiwan," The Service Industries Journal, Taylor & Francis Journals, vol. 41(9-10), pages 671-695, July.
    11. M. M. Sulphey & Shaha Faisal, 2021. "Connectedness to Nature and Environmental Concern as Antecedents of Commitment to Environmental Sustainability," International Journal of Energy Economics and Policy, Econjournals, vol. 11(2), pages 208-219.
    12. Liébana-Cabanillas, Francisco & Molinillo, Sebastian & Ruiz-Montañez, Miguel, 2019. "To use or not to use, that is the question: Analysis of the determining factors for using NFC mobile payment systems in public transportation," Technological Forecasting and Social Change, Elsevier, vol. 139(C), pages 266-276.
    13. World Bank Group, 2019. "FY2019 Malaysia Country Opinion Survey Report," World Bank Publications - Books, The World Bank Group, number 32681.
    14. de Oña, Juan & de Oña, Rocío & Eboli, Laura & Mazzulla, Gabriella, 2016. "Index numbers for monitoring transit service quality," Transportation Research Part A: Policy and Practice, Elsevier, vol. 84(C), pages 18-30.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ingvardson, Jesper Bláfoss & Nielsen, Otto Anker, 2019. "The relationship between norms, satisfaction and public transport use: A comparison across six European cities using structural equation modelling," Transportation Research Part A: Policy and Practice, Elsevier, vol. 126(C), pages 37-57.
    2. Jahanmir, Sara F. & Silva, Graça Miranda & Gomes, Paulo J. & Gonçalves, Helena Martins, 2020. "Determinants of users’ continuance intention toward digital innovations: Are late adopters different?," Journal of Business Research, Elsevier, vol. 115(C), pages 225-233.
    3. Elena Higueras-Castillo & Sebastian Molinillo & J. Andres Coca-Stefaniak & Francisco Liébana-Cabanillas, 2019. "Perceived Value and Customer Adoption of Electric and Hybrid Vehicles," Sustainability, MDPI, vol. 11(18), pages 1-15, September.
    4. Francisco Liébana-Cabanillas & Francisco Muñoz-Leiva & Sebastián Molinillo & Elena Higueras-Castillo, 2022. "Do biometric payment systems work during the COVID-19 pandemic? Insights from the Spanish users' viewpoint," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 8(1), pages 1-25, December.
    5. Oussama Tounekti & Antonio Ruiz-Martínez & Antonio F. Skarmeta-Gómez, 2021. "Users’ Evaluation of a New Web Browser Payment Interface for Facilitating the Use of Multiple Payment Systems," Sustainability, MDPI, vol. 13(9), pages 1-24, April.
    6. Alraja, Mansour, 2022. "Frontline healthcare providers’ behavioural intention to Internet of Things (IoT)-enabled healthcare applications: A gender-based, cross-generational study," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    7. Carlos J. Rodríguez-Rad & María-Ángeles Revilla-Camacho & María-Elena Sánchez-del-Río-Vázquez, 2023. "Exploring the Intention to Adopt Sustainable Mobility Modes of Transport among Young University Students," IJERPH, MDPI, vol. 20(4), pages 1-16, February.
    8. Lehua Bi & Shaorui Zhou & Jianjie Ke & Xiaoming Song, 2023. "Knowledge-Mapping Analysis of Urban Sustainable Transportation Using CiteSpace," Sustainability, MDPI, vol. 15(2), pages 1-29, January.
    9. Wei Ji & Chengpeng Lu & Jinhuang Mao & Yiping Liu & Muchen Hou & Xiaoli Pan, 2021. "Public’s Intention and Influencing Factors of Dockless Bike-Sharing in Central Urban Areas: A Case Study of Lanzhou City, China," Sustainability, MDPI, vol. 13(16), pages 1-14, August.
    10. Liébana-Cabanillas, Francisco & Japutra, Arnold & Molinillo, Sebastián & Singh, Nidhi & Sinha, Neena, 2020. "Assessment of mobile technology use in the emerging market: Analyzing intention to use m-payment services in India," Telecommunications Policy, Elsevier, vol. 44(9).
    11. Kalinic, Zoran & Marinkovic, Veljko & Molinillo, Sebastián & Liébana-Cabanillas, Francisco, 2019. "A multi-analytical approach to peer-to-peer mobile payment acceptance prediction," Journal of Retailing and Consumer Services, Elsevier, vol. 49(C), pages 143-153.
    12. Maria Andersson & Ola Eriksson & Chris Von Borgstede, 2012. "The Effects of Environmental Management Systems on Source Separation in the Work and Home Settings," Sustainability, MDPI, vol. 4(6), pages 1-17, June.
    13. Francisco Liébana-Cabanillas & Nidhi Singh & Zoran Kalinic & Elena Carvajal-Trujillo, 2021. "Examining the determinants of continuance intention to use and the moderating effect of the gender and age of users of NFC mobile payments: a multi-analytical approach," Information Technology and Management, Springer, vol. 22(2), pages 133-161, June.
    14. Tran Huy Phuong & Thanh Trung Hieu, 2015. "Predictors of Entrepreneurial Intentions of Undergraduate Students in Vietnam: An Empirical Study," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(8), pages 46-55, August.
    15. Clara Cardone-Riportella & María José Casasola-Martinez & Isabel Feito-Ruiz, 2014. "Do Entrepreneurs Come From Venus Or Mars? Impact Of Postgraduate Studies: Gender And Family Business Background," Working Papers 14.04, Universidad Pablo de Olavide, Department of Financial Economics and Accounting (former Department of Business Administration), revised Sep 2014.
    16. Peng Cheng & Zhe Ouyang & Yang Liu, 0. "The effect of information overload on the intention of consumers to adopt electric vehicles," Transportation, Springer, vol. 0, pages 1-20.
    17. Ruijie Zhu & Guojing Zhao & Zehai Long & Yangjie Huang & Zhaoxin Huang, 2022. "Entrepreneurship or Employment? A Survey of College Students’ Sustainable Entrepreneurial Intentions," Sustainability, MDPI, vol. 14(9), pages 1-15, May.
    18. Alsalem, Amani & Fry, Marie-Louise & Thaichon, Park, 2020. "To donate or to waste it: Understanding posthumous organ donation attitude," Australasian marketing journal, Elsevier, vol. 28(3), pages 87-97.
    19. Pan, Jing Yu & Liu, Dahai, 2022. "Mask-wearing intentions on airplanes during COVID-19 – Application of theory of planned behavior model," Transport Policy, Elsevier, vol. 119(C), pages 32-44.
    20. Benoît Lécureux & Adrien Bonnet & Ouassim Manout & Jaâfar Berrada & Louafi Bouzouina, 2022. "Acceptance of Shared Autonomous Vehicles: A Literature Review of stated choice experiments," Working Papers hal-03814947, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:22:p:12483-:d:677251. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.