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Citizens’ or Government’s Will? Exploration of Why Indonesia’s Local Governments Adopt Technologies for Open Government

Author

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  • Hafizh Rafizal Adnan

    (Computer Science, Universitas Indonesia, Jawa Barat 40111, Indonesia)

  • Achmad Nizar Hidayanto

    (Computer Science, Universitas Indonesia, Jawa Barat 40111, Indonesia)

  • Sherah Kurnia

    (Computing and Information Systems, Faculty of Engineering and Information Technology, The University of Melbourne, Melbourne 3010, Australia)

Abstract

Web 2.0 is a technology that enables collaboration between citizens and the government to actualise the concept of open government. The adoption of technology in the public sector is known to have positive impacts in fostering public sector innovation, including in developing countries with various problems that require collaboration between citizens and the government. However, currently studies concerning open government technology adoption in developing countries are limited. Indonesia as an example of a developing and democratic country provides a suitable context to explore this phenomenon. Moreover, there are many local government institutions in Indonesia, especially on Java Island, that have implemented Web 2.0 to support open government initiatives. Therefore, this research aims to explore key factors influencing the adoption of the Web 2.0 platform by local government institutions in Indonesia. Multiple theories are combined to guide the exploration of the influencing factors related to technology, organisations, management, and the environment. Based on a multiple case study involving five local government institutions in Indonesia, we identified fifteen factors affecting the adoption of Web 2.0 technology. This study offers both research and practical implications that can be considered by government and other key stakeholders to optimise public participation and information access through the adoption of open government initiatives.

Suggested Citation

  • Hafizh Rafizal Adnan & Achmad Nizar Hidayanto & Sherah Kurnia, 2021. "Citizens’ or Government’s Will? Exploration of Why Indonesia’s Local Governments Adopt Technologies for Open Government," Sustainability, MDPI, vol. 13(20), pages 1-27, October.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:20:p:11197-:d:653489
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    References listed on IDEAS

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    Cited by:

    1. Anne David & Tan Yigitcanlar & Rita Yi Man Li & Juan M. Corchado & Pauline Hope Cheong & Karen Mossberger & Rashid Mehmood, 2023. "Understanding Local Government Digital Technology Adoption Strategies: A PRISMA Review," Sustainability, MDPI, vol. 15(12), pages 1-43, June.
    2. Seunghwan Myeong & Michael J. Ahn & Younhee Kim & Shengli Chu & Woojong Suh, 2021. "Government Data Performance: The Roles of Technology, Government Capacity, and Globalization through the Effects of National Innovativeness," Sustainability, MDPI, vol. 13(22), pages 1-14, November.

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