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The Effects of On- and Before- Journey Advantages Using Ride-Sourcing in Indonesia

Author

Listed:
  • Muhamad Rizki

    (Department of Civil Engineering, Institut Teknologi Nasional Bandung, Bandung 40124, Indonesia)

  • Tri Basuki Joewono

    (Department of Civil Engineering, Parahyangan Catholic University, Bandung 40141, Indonesia)

  • Dimas Bayu Endrayana Dharmowijoyo

    (Department of Civil and Environmental Engineering, University of Technology PETRONAS, Seri Iskandar 32610, Malaysia)

  • Dwi Prasetyanto

    (Department of Civil Engineering, Institut Teknologi Nasional Bandung, Bandung 40124, Indonesia)

Abstract

This paper explores the effects of on-journey (i.e., waiting and travel time reliability, driver quality), before-journey (i.e., service coverage, application quality, fare, etc.), and multi-tasking advantages when using ride-sourcing, the perceived usefulness of ride-sourcing and, in turn, the frequency of usage. Assuming a structural form without any reciprocal effects, the modified Structural Equation Model is used. This study collected data from 497 ride-sourcing users in Bandung city in 2018. As expected, ride-sourcing users who appreciate the usefulness of ride-sourcing services correlate with a higher frequency of use. This study found that situational variables or variables related to travel and built environment conditions (e.g., on-journey advantages, built environment, and travel characteristics) play a role in keeping travellers using the services. This study confirms that multi-tasking is not a reason for ride-sourcing users to use the services more often. Moreover, those who previously used motorcycles and car-based ride-sourcing (CBRS) are more loyal travellers than car, public transport users, and motorcycle-based-ride-sourcing (MBRS) users, respectively.

Suggested Citation

  • Muhamad Rizki & Tri Basuki Joewono & Dimas Bayu Endrayana Dharmowijoyo & Dwi Prasetyanto, 2021. "The Effects of On- and Before- Journey Advantages Using Ride-Sourcing in Indonesia," Sustainability, MDPI, vol. 13(19), pages 1-20, October.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:19:p:11117-:d:651775
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    2. Kumar, Akshay & Gupta, Akshay & Parida, Manoranjan & Chauhan, Vivek, 2022. "Service quality assessment of ride-sourcing services: A distinction between ride-hailing and ride-sharing services," Transport Policy, Elsevier, vol. 127(C), pages 61-79.

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