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Integrated Management Solution for a Sustainable SME—Selection Proposal Using AHP

Author

Listed:
  • Ramona Lacurezeanu

    (Faculty of Economics and Business Administration, Babes-Bolyai University, 400084 Cluj-Napoca, Romania)

  • Alexandru Chis

    (Faculty of Economics and Business Administration, Babes-Bolyai University, 400084 Cluj-Napoca, Romania)

  • Vasile Paul Bresfelean

    (Faculty of Economics and Business Administration, Babes-Bolyai University, 400084 Cluj-Napoca, Romania
    Faculty of Economics and Law, George Emil Palade University of Medicine, Pharmacy, Science, and Technology, 540142 Targu Mures, Romania)

Abstract

In the conditions of the pandemic crisis, implementing an enterprise resource planning (ERP) system with a sustainability component represents a crucial investment for a small and medium enterprise (SME) but critical for the organization, if it is not the matching solution. A comprehensive framework for selecting the S–ERP system was elaborated, including a set of relevant criteria for an SME to draw and assess the selection of an ERP system, considering that the factors extracted as well as the importance in the proposed model have been debated for years in the available literature. A methodology based on the brainstorming and questionnaire techniques was proposed in establishing the selection criteria, and the AHP decision analysis method was used for evaluating the weight of the criteria, all these in order to provide a model for ERP selection. This model was tested on a set of numerical, hypothetical, and applied data of the Romanian context. The use of the recommended model shows that it can be applied to improve decisions and decrease the time interval required for S–ERP selection. The results also show that AHP can fulfill the S–ERP selection objective for SMEs and the decisive factors that affect decision–making processes in a systematic way.

Suggested Citation

  • Ramona Lacurezeanu & Alexandru Chis & Vasile Paul Bresfelean, 2021. "Integrated Management Solution for a Sustainable SME—Selection Proposal Using AHP," Sustainability, MDPI, vol. 13(19), pages 1-23, September.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:19:p:10616-:d:642403
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    References listed on IDEAS

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