IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i14p7663-d591080.html
   My bibliography  Save this article

Sharing Leftover Food with Strangers via Social Media: A Value Perspective Based on Beliefs-Values-Behavior Framework

Author

Listed:
  • Ying-Jiun Hsieh

    (Graduate Institute of Technology Management, National Chung Hsing University, Taichung 402, Taiwan)

  • Shu-Min Yang Lin

    (Graduate Institute of Technology Management, National Chung Hsing University, Taichung 402, Taiwan)

  • Lan-Ying Huang

    (Department of Business Administration, National Changhua University of Education, Changhua 500, Taiwan)

Abstract

An emergent effort to reduce wasted food is to share uneaten food with others via social media. However, the following question arises: Are those unknown people willing to take my leftovers? Few studies address the above question. Hence, developing a comprehensive model that explains the acceptance of leftover food from strangers (LFFS) via social media warrants research attention. Considering the dual roles LFFS recipients play—namely, both peer-to-peer (P2P) technology user and service consumer—the study embraces diverse motivational factors across research disciplines to explain LFFS acceptance. Drawing on technology and marketing research, the study develops a value-based model to investigate consumer acceptance of LFFS via social media. The study examines the effects of two prominent consumers’ beliefs (cognitive interaction and affective trust) on their context-specific value perception (conditional and epistemic values) toward LFFS, and the impact of these perceived values on the acceptance of the leftover food from strangers. The study employed a two-stage data collection approach and collected 663 usable questionnaire packets from two major metropolitan areas in Taiwan. Using a Structural Equation Model (IBM SPSS Amos) to analyze the data, the results indicate that trust and interactivity relate positively to consumer perceived value (both conditional and epistemic) of LFFS. Furthermore, both conditional and epistemic values mediate the relationships between the proposed consumer beliefs and LFFS acceptance. The research helps create a sustainable society as sharing uneaten food with other unknown social community members provides a connected, diverse, and sustainable life.

Suggested Citation

  • Ying-Jiun Hsieh & Shu-Min Yang Lin & Lan-Ying Huang, 2021. "Sharing Leftover Food with Strangers via Social Media: A Value Perspective Based on Beliefs-Values-Behavior Framework," Sustainability, MDPI, vol. 13(14), pages 1-19, July.
  • Handle: RePEc:gam:jsusta:v:13:y:2021:i:14:p:7663-:d:591080
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/14/7663/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/13/14/7663/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Choi, Tsan-Ming & Guo, Shu & Liu, Na & Shi, Xiutian, 2019. "Values of food leftover sharing platforms in the sharing economy," International Journal of Production Economics, Elsevier, vol. 213(C), pages 23-31.
    2. Chang, Shuchih Ernest & Shen, Wei-Cheng & Liu, Anne Yenching, 2016. "Why mobile users trust smartphone social networking services? A PLS-SEM approach," Journal of Business Research, Elsevier, vol. 69(11), pages 4890-4895.
    3. Stoel, Leslie & Wickliffe, Vanessa & Lee, Kyu Hye, 2004. "Attribute beliefs and spending as antecedents to shopping value," Journal of Business Research, Elsevier, vol. 57(10), pages 1067-1073, October.
    4. Wayne S. DeSarbo & Kamel Jedidi & Indrajit Sinha, 2001. "Customer value analysis in a heterogeneous market," Strategic Management Journal, Wiley Blackwell, vol. 22(9), pages 845-857, September.
    5. Sonny Rosenthal & Jean Yi Colette Tan & Ting Fang Poh, 2020. "Reputation Cues as Signals in the Sharing Economy," Social Sciences, MDPI, vol. 9(4), pages 1-14, April.
    6. Ledden, Lesley & Kalafatis, Stavros P. & Samouel, Phillip, 2007. "The relationship between personal values and perceived value of education," Journal of Business Research, Elsevier, vol. 60(9), pages 965-974, September.
    7. Michelini, Laura & Principato, Ludovica & Iasevoli, Gennaro, 2018. "Understanding Food Sharing Models to Tackle Sustainability Challenges," Ecological Economics, Elsevier, vol. 145(C), pages 205-217.
    8. Hawlitschek, Florian & Teubner, Timm & Weinhardt, Christof, 2016. "Trust in the Sharing Economy," Die Unternehmung - Swiss Journal of Business Research and Practice, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 70(1), pages 26-44.
    9. Xinshu Zhao & John G. Lynch & Qimei Chen, 2010. "Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(2), pages 197-206, August.
    10. Kim, Myung-Ja & Chung, Namho & Lee, Choong-Ki, 2011. "The effect of perceived trust on electronic commerce: Shopping online for tourism products and services in South Korea," Tourism Management, Elsevier, vol. 32(2), pages 256-265.
    11. Francisco Liébana-Cabanillas & Inmaculada García-Maroto & Francisco Muñoz-Leiva & Iviane Ramos-de-Luna, 2020. "Mobile Payment Adoption in the Age of Digital Transformation: The Case of Apple Pay," Sustainability, MDPI, vol. 12(13), pages 1-15, July.
    12. Thomas P. Novak & Donna L. Hoffman & Yiu-Fai Yung, 2000. "Measuring the Customer Experience in Online Environments: A Structural Modeling Approach," Marketing Science, INFORMS, vol. 19(1), pages 22-42, May.
    13. Sheth, Jagdish N. & Newman, Bruce I. & Gross, Barbara L., 1991. "Why we buy what we buy: A theory of consumption values," Journal of Business Research, Elsevier, vol. 22(2), pages 159-170, March.
    14. Gummerus, Johanna & Pihlström, Minna, 2011. "Context and mobile services' value-in-use," Journal of Retailing and Consumer Services, Elsevier, vol. 18(6), pages 521-533.
    15. Saif Benjaafar & Guangwen Kong & Xiang Li & Costas Courcoubetis, 2019. "Peer-to-Peer Product Sharing: Implications for Ownership, Usage, and Social Welfare in the Sharing Economy," Management Science, INFORMS, vol. 65(2), pages 477-493, February.
    16. Shin-Yuan Hung & Hsin-Min Hung & Chia-Ming Chang & Jacob Chia-An Tsai, 2015. "Cognitive and affective factors influencing customer adoption of social commerce: an empirical study," International Journal of Business and Systems Research, Inderscience Enterprises Ltd, vol. 9(2), pages 154-178.
    17. Li, Peter Ping & Bai, Yuntao & Xi, Youmin, 2012. "The Contextual Antecedents of Organizational Trust: A Multidimensional Cross-level Analysis," Management and Organization Review, Cambridge University Press, vol. 8(2), pages 371-396, July.
    18. Xiaorui Hu & Zhangxi Lin & Andrew B. Whinston & Han Zhang, 2004. "Hope or Hype: On the Viability of Escrow Services as Trusted Third Parties in Online Auction Environments," Information Systems Research, INFORMS, vol. 15(3), pages 236-249, September.
    19. Kathan, Wolfgang & Matzler, Kurt & Veider, Viktoria, 2016. "The sharing economy: Your business model's friend or foe?," Business Horizons, Elsevier, vol. 59(6), pages 663-672.
    20. Mazzucchelli, Alice & Gurioli, Martina & Graziano, Domenico & Quacquarelli, Barbara & Aouina-Mejri, Chiraz, 2021. "How to fight against food waste in the digital era: Key factors for a successful food sharing platform," Journal of Business Research, Elsevier, vol. 124(C), pages 47-58.
    21. Meisam Ranjbari & Gustavo Morales-Alonso & Ruth Carrasco-Gallego, 2018. "Conceptualizing the Sharing Economy through Presenting a Comprehensive Framework," Sustainability, MDPI, vol. 10(7), pages 1-24, July.
    22. Mollen, Anne & Wilson, Hugh, 2010. "Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives," Journal of Business Research, Elsevier, vol. 63(9-10), pages 919-925, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Zhani, Najlae & Mouri, Nacef & Ahmed, Tariq, 2022. "The role of mobile value and trust as drivers of purchase intentions in m-servicescape," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
    2. Ranjbari, Meisam & Shams Esfandabadi, Zahra & Siebers, Peer-Olaf & Pisano, Paola & Quatraro, Francesco, 2024. "Digitally enabled food sharing platforms towards effective waste management in a circular economy: A system dynamics simulation model," Technovation, Elsevier, vol. 130(C).
    3. Spielmann, Nathalie & Mantonakis, Antonia, 2018. "In virtuo: How user-driven interactivity in virtual tours leads to attitude change," Journal of Business Research, Elsevier, vol. 88(C), pages 255-264.
    4. Ben Mimoun, Mohammed Slim & Poncin, Ingrid, 2015. "A valued agent: How ECAs affect website customers' satisfaction and behaviors," Journal of Retailing and Consumer Services, Elsevier, vol. 26(C), pages 70-82.
    5. Cedric Hsi-Jui Wu & Hung-Jen Li & Chung-Wen Chiu, 2014. "Understanding Consumer Responses to Travel Websites from Online Shopping Value and Flow Experience Perspectives," Tourism Economics, , vol. 20(5), pages 1087-1103, October.
    6. Nadeem, Waqar & Tan, Teck Ming & Tajvidi, Mina & Hajli, Nick, 2021. "How do experiences enhance brand relationship performance and value co-creation in social commerce? The role of consumer engagement and self brand-connection," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    7. Zou, Yi & van Riel, Allard C.R. & Streukens, Sandra & Bloemer, José, 2023. "Wanted! Investigating how elements from the personal usage context affect Gen Z consumers' value-in-use experience and engagement with mobile service," Journal of Business Research, Elsevier, vol. 160(C).
    8. Saarijärvi, Hannu & Mitronen, Lasse & Yrjölä, Mika, 2014. "From selling to supporting – Leveraging mobile services in the context of food retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 21(1), pages 26-36.
    9. Anxin Xu & Chenwen Wei & Manhua Zheng & Lili Sun & Decong Tang, 2022. "Influence of Perceived Value on Repurchase Intention of Green Agricultural Products: From the Perspective of Multi-Group Analysis," Sustainability, MDPI, vol. 14(22), pages 1-17, November.
    10. Ostovan, Nima & Khalili Nasr, Arash, 2022. "The manifestation of luxury value dimensions in brand engagement in self-concept," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    11. Shapiro, Stephen L. & Reams, Lamar & So, Kevin Kam Fung, 2019. "Is it worth the price? The role of perceived financial risk, identification, and perceived value in purchasing pay-per-view broadcasts of combat sports," Sport Management Review, Elsevier, vol. 22(2), pages 235-246.
    12. Christine Gonzalez & Élodie Huré & Karine Picot-Coupey, 2013. "Mobile application value for consumers," Economics Working Paper Archive (University of Rennes & University of Caen) 201340, Center for Research in Economics and Management (CREM), University of Rennes, University of Caen and CNRS.
    13. Davis, Lizhu & Hodges, Nancy, 2012. "Consumer shopping value: An investigation of shopping trip value, in-store shopping value and retail format," Journal of Retailing and Consumer Services, Elsevier, vol. 19(2), pages 229-239.
    14. Carlson, Jamie & Rahman, Mohammad M. & Taylor, Alexander & Voola, Ranjit, 2019. "Feel the VIBE: Examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media," Journal of Retailing and Consumer Services, Elsevier, vol. 46(C), pages 149-162.
    15. Morgan-Thomas, Anna & Veloutsou, Cleopatra, 2013. "Beyond technology acceptance: Brand relationships and online brand experience," Journal of Business Research, Elsevier, vol. 66(1), pages 21-27.
    16. Shabnam H. A. Zanjani & George R. Milne & Elizabeth G. Miller, 2016. "Procrastinators’ online experience and purchase behavior," Journal of the Academy of Marketing Science, Springer, vol. 44(5), pages 568-585, September.
    17. Tan, Teck Ming & Makkonen, Hannu & Kaur, Puneet & Salo, Jari, 2022. "How do ethical consumers utilize sharing economy platforms as part of their sustainable resale behavior? The role of consumers’ green consumption values," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    18. Oyedele, Adesegun & Simpson, Penny M., 2018. "Streaming apps: What consumers value," Journal of Retailing and Consumer Services, Elsevier, vol. 41(C), pages 296-304.
    19. Waqas, Muhammad & Salleh, Noor Akma Mohd & Hamzah, Zalfa Laili, 2021. "Branded Content Experience in Social Media: Conceptualization, Scale Development, and Validation," Journal of Interactive Marketing, Elsevier, vol. 56(C), pages 106-120.
    20. José Alberto Martínez-González & Eduardo Parra-López & Almudena Barrientos-Báez, 2021. "Young Consumers’ Intention to Participate in the Sharing Economy: An Integrated Model," Sustainability, MDPI, vol. 13(1), pages 1-21, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:14:p:7663-:d:591080. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.