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Relations between National and Organisational Culture—Case Study

Author

Listed:
  • Joanna Szydło

    (Faculty of Engineering Management, Bialystok University of Technology, 45A Wiejska Street, 15-351 Bialystok, Poland)

  • Justyna Grześ-Bukłaho

    (Faculty of Engineering Management, Bialystok University of Technology, 45A Wiejska Street, 15-351 Bialystok, Poland)

Abstract

Management science focuses on organisational culture. This reflection also applies to the broadly understood cultural context, as organisations operate in specific places and at specific times. As entrepreneurs enter foreign markets, there is a need to deepen their knowledge of cultural aspects, which results in the possibility to generate practical guidelines for shaping organisational culture in a different cultural environment. The article assumes that out of four elements conditioning organisational culture—type of environment, type of organisation, features of organisation and features of participants—two of them, type of environment and features of its participants, are the basic ways to organisational culture, by means of which the organisational culture is permeated by artefacts, values and basic assumptions, characteristic of national cultures. This permeation is exemplified by organisations from the same industry, having the same top management but functioning in different cultural environments. The study was conducted with the use of the multiple, exploratory and explanatory case study method. It consisted of three stages: The first stage included literature analyses (analyses of secondary data and legacy data), which aimed to determine the features of two cultures—Polish and Ukrainian. At the second stage, the authors conducted pilot studies among the representatives of the Polish and Ukrainian national culture. At the third stage, the organisational cultures of companies operating in the environment of the Polish and Ukrainian culture were surveyed. The research sample included 590 people. The authors based their studies on the Milton Rokeach Values Scale and an author’s tool, in which Hofstede’s concept of cultural dimensions. The statistical analysis involved the nonparametric Mann–Whitney U test.

Suggested Citation

  • Joanna Szydło & Justyna Grześ-Bukłaho, 2020. "Relations between National and Organisational Culture—Case Study," Sustainability, MDPI, vol. 12(4), pages 1-23, February.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:4:p:1522-:d:322108
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    References listed on IDEAS

    as
    1. Eunah Lim & Nelson Santos António, 2020. "National culture as a moderator in ambidexterity-performance relationships: a meta-analysis," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 21(1), pages 128-149.
    2. Harris, Simon & Carr, Chris, 2008. "National cultural values and the purpose of businesses," International Business Review, Elsevier, vol. 17(1), pages 103-117, February.
    3. De Silva Kanakaratne, Maheshan & Bray, Jeffery & Robson, Julie, 2020. "The influence of national culture and industry structure on grocery retail customer loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
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