IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i20p8652-d431100.html
   My bibliography  Save this article

Sustainable Strategic Management Model for Hotel Companies: A Multi-Stakeholder Proposal to “Walk the Talk” toward SDGs

Author

Listed:
  • Ernestina Rubio-Mozos

    (Faculty of Legal and Social Sciences, Rey Juan Carlos University, Madrid 28032, Spain)

  • Fernando E. García-Muiña

    (Faculty of Legal and Social Sciences, Rey Juan Carlos University, Madrid 28032, Spain)

  • Laura Fuentes-Moraleda

    (Faculty of Legal and Social Sciences, Rey Juan Carlos University, Madrid 28032, Spain)

Abstract

As we reach the fifth anniversary of the Declaration of the United Nations 2030 Agenda for Sustainable Development, the tourism sector responsible for over 10% of the world’s GDP still does not have an open-source, sustainable management criteria that would enable and empower them to “walk the talk” to contribute to the Sustainable Development Goals (SDGs). The purpose of this paper is to fill the gap in the social sciences and business management literature by providing a theoretical Sustainable Strategic Management Model (SSMM) proposal for the Fourth Sector (4S), Small- and Medium-sized (SMEs) Hotel companies (4S-SM-HCs), which are committed and have the will to contribute firmly to the 2030 Agenda. Based on their corporate purpose and aligned with the SDGs, this article provides a holistic proposal with a multi-stakeholder approach, adding the SDG perspective. Through a qualitative research methodology based on two focus groups in which the main stakeholders and the management team of the 4S-SM-HC under examination took part, a theoretical SSMM is co-defined so that the hotel company can make significant contributions to the five areas of the SDGs. Basing their structure on the internationally recognized Global Sustainable Tourism Council (GSTC) Criteria and co-created through social learning, this SSMM proposes four strategic management axis and develops ten principles of ethical performance (PEP). The main contributions of this article are two: (1) to provide an ecosystemic SSMM proposal to the 4S-SM-HCs to allow them to make significant contributions to the SDGs, and (2) to facilitate a methodological framework with a multi-stakeholder approach and SDG perspective to enable them to contribute to the wellbeing of people, the community and the planet.

Suggested Citation

  • Ernestina Rubio-Mozos & Fernando E. García-Muiña & Laura Fuentes-Moraleda, 2020. "Sustainable Strategic Management Model for Hotel Companies: A Multi-Stakeholder Proposal to “Walk the Talk” toward SDGs," Sustainability, MDPI, vol. 12(20), pages 1-25, October.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:20:p:8652-:d:431100
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/20/8652/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/12/20/8652/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Manuel Ángel Fernández-Gámez & A. Manuel Gutiérrez-Ruiz & Rafael Becerra-Vicario & Daniel Ruiz-Palomo, 2019. "The Effects of Creating Shared Value on the Hotel Performance," Sustainability, MDPI, vol. 11(6), pages 1-16, March.
    2. Ernestina Rubio-Mozos & Fernando Enrique García-Muiña & Laura Fuentes-Moraleda, 2019. "Rethinking 21st-Century Businesses: An Approach to Fourth Sector SMEs in Their Transition to a Sustainable Model Committed to SDGs," Sustainability, MDPI, vol. 11(20), pages 1-23, October.
    3. Knut J. Ims, 2018. "Quality of Life in a Deep Ecological Perspective. The Need for a Transformation of the Western Mindset?," Society and Economy, Akadémiai Kiadó, Hungary, vol. 40(4), pages 531-552, December.
    4. Sun, Jiazhe & Wu, Shunan & Yang, Kaizhong, 2018. "An ecosystemic framework for business sustainability," Business Horizons, Elsevier, vol. 61(1), pages 59-72.
    5. Karl Widerquist, 2018. "The Bottom Line," Exploring the Basic Income Guarantee, in: A Critical Analysis of Basic Income Experiments for Researchers, Policymakers, and Citizens, chapter 0, pages 93-98, Palgrave Macmillan.
    6. Ivo Hristov & Antonio Chirico, 2019. "The Role of Sustainability Key Performance Indicators (KPIs) in Implementing Sustainable Strategies," Sustainability, MDPI, vol. 11(20), pages 1-19, October.
    7. Suparak Suriyankietkaew & Phallapa Petison, 2019. "A Retrospective and Foresight: Bibliometric Review of International Research on Strategic Management for Sustainability, 1991–2019," Sustainability, MDPI, vol. 12(1), pages 1-27, December.
    8. Costanza, Robert, 1989. "What is ecological economics?," Ecological Economics, Elsevier, vol. 1(1), pages 1-7, February.
    9. Jeff Tollefson, 2020. "Why deforestation and extinctions make pandemics more likely," Nature, Nature, vol. 584(7820), pages 175-176, August.
    10. Fernando E. Garcia-Muiña & Rocío González-Sánchez & Anna Maria Ferrari & Lucrezia Volpi & Martina Pini & Cristina Siligardi & Davide Settembre-Blundo, 2019. "Identifying the Equilibrium Point between Sustainability Goals and Circular Economy Practices in an Industry 4.0 Manufacturing Context Using Eco-Design," Social Sciences, MDPI, vol. 8(8), pages 1-22, August.
    11. Kubiszewski, Ida & Costanza, Robert & Franco, Carol & Lawn, Philip & Talberth, John & Jackson, Tim & Aylmer, Camille, 2013. "Beyond GDP: Measuring and achieving global genuine progress," Ecological Economics, Elsevier, vol. 93(C), pages 57-68.
    12. Jeffrey D. Sachs & Guido Schmidt-Traub & Mariana Mazzucato & Dirk Messner & Nebojsa Nakicenovic & Johan Rockström, 2019. "Six Transformations to achieve the Sustainable Development Goals," Nature Sustainability, Nature, vol. 2(9), pages 805-814, September.
    13. Stefan Schaltegger, 2018. "Linking Environmental Management Accounting: A Reflection on (Missing) Links to Sustainability and Planetary Boundaries," Social and Environmental Accountability Journal, Taylor & Francis Journals, vol. 38(1), pages 19-29, January.
    14. Laura Fuentes-Moraleda & Carmen Lafuente-Ibáñez & Ana Muñoz-Mazón & Teresa Villacé-Molinero, 2019. "Willingness to Pay More to Stay at a Boutique Hotel with an Environmental Management System. A Preliminary Study in Spain," Sustainability, MDPI, vol. 11(18), pages 1-15, September.
    15. Saeed Nosratabadi & Amir Mosavi & Shahaboddin Shamshirband & Edmundas Kazimieras Zavadskas & Andry Rakotonirainy & Kwok Wing Chau, 2019. "Sustainable Business Models: A Review," Sustainability, MDPI, vol. 11(6), pages 1-30, March.
    16. Matthias M. Boer & Víctor Resco de Dios & Ross A. Bradstock, 2020. "Unprecedented burn area of Australian mega forest fires," Nature Climate Change, Nature, vol. 10(3), pages 171-172, March.
    17. Jean Garner Stead & W. Edward Stead, 2019. "Why Porter Is Not Enough: Economic Foundations of Sustainable Strategic Management," CSR, Sustainability, Ethics & Governance, in: Thomas Wunder (ed.), Rethinking Strategic Management, chapter 0, pages 67-85, Springer.
    18. Bertella, Giovanna, 2020. "Re-thinking sustainability and food in tourism," Annals of Tourism Research, Elsevier, vol. 84(C).
    19. Depken, Diane & Zeman, Catherine, 2018. "Small business challenges and the triple bottom line, TBL: Needs assessment in a Midwest State, U.S.A," Technological Forecasting and Social Change, Elsevier, vol. 135(C), pages 44-50.
    20. Ernestina Rubio-Mozos & Fernando E. García-Muiña & Laura Fuentes-Moraleda, 2020. "Application of Ecosophical Perspective to Advance to the SDGs: Theoretical Approach on Values for Sustainability in a 4S Hotel Company," Sustainability, MDPI, vol. 12(18), pages 1-24, September.
    21. Haavard Maridal, J. & Palich, Les & Morgan, Grant & Gardner, Steven & McKinney, Joe & Bolbocean, Corneliu, 2018. "Wellbeing Indices: A Comprehensive Inventory of Standards and a Review of Current Comparative Measures," Ecological Economics, Elsevier, vol. 149(C), pages 1-11.
    22. Luca Coscieme & Paul Sutton & Lars F. Mortensen & Ida Kubiszewski & Robert Costanza & Katherine Trebeck & Federico M. Pulselli & Biagio F. Giannetti & Lorenzo Fioramonti, 2019. "Overcoming the Myths of Mainstream Economics to Enable a New Wellbeing Economy," Sustainability, MDPI, vol. 11(16), pages 1-17, August.
    23. Daniel W. O’Neill & Andrew L. Fanning & William F. Lamb & Julia K. Steinberger, 2018. "A good life for all within planetary boundaries," Nature Sustainability, Nature, vol. 1(2), pages 88-95, February.
    24. Shashwat Koirala, 2019. "SMEs: Key drivers of green and inclusive growth," OECD Green Growth Papers 2019/03, OECD Publishing.
    25. Hanaček, Ksenija & Roy, Brototi & Avila, Sofia & Kallis, Giorgos, 2020. "Ecological economics and degrowth: Proposing a future research agenda from the margins," Ecological Economics, Elsevier, vol. 169(C).
    26. Arnold Tukker, 2010. "Prosperity Without Growth: The Transition to a Sustainable Economy by Tim Jackson," Journal of Industrial Ecology, Yale University, vol. 14(1), pages 178-179, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Raghu Raman & Hiran Lathabhai & Santanu Mandal & Chandan Kumar & Prema Nedungadi, 2023. "Contribution of Business Research to Sustainable Development Goals: Bibliometrics and Science Mapping Analysis," Sustainability, MDPI, vol. 15(17), pages 1-37, August.
    2. Fabio Caputo & Rossella Leopizzi, 2021. "Achieving Sustainable Development Goals (SDGs) among Walking and Talking," Sustainability, MDPI, vol. 13(5), pages 1-4, February.
    3. Barbara, Christian Enrico & D Adamo, Idiano & Gastaldi, Massimo & Nizami, Abdul Sattar, 2024. "Clean energy for a sustainable future: Analysis of a PV system and LED bulbs in a hotel," Energy, Elsevier, vol. 299(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ernestina Rubio-Mozos & Fernando E. García-Muiña & Laura Fuentes-Moraleda, 2020. "Application of Ecosophical Perspective to Advance to the SDGs: Theoretical Approach on Values for Sustainability in a 4S Hotel Company," Sustainability, MDPI, vol. 12(18), pages 1-24, September.
    2. Hametner, Markus, 2022. "Economics without ecology: How the SDGs fail to align socioeconomic development with environmental sustainability," Ecological Economics, Elsevier, vol. 199(C).
    3. Virág, Doris & Wiedenhofer, Dominik & Baumgart, André & Matej, Sarah & Krausmann, Fridolin & Min, Jihoon & Rao, Narasimha D. & Haberl, Helmut, 2022. "How much infrastructure is required to support decent mobility for all? An exploratory assessment," Ecological Economics, Elsevier, vol. 200(C).
    4. Dube, Benjamin, 2021. "Why cross and mix disciplines and methodologies?: Multiple meanings of Interdisciplinarity and pluralism in ecological economics," Ecological Economics, Elsevier, vol. 179(C).
    5. Ernestina Rubio-Mozos & Fernando Enrique García-Muiña & Laura Fuentes-Moraleda, 2019. "Rethinking 21st-Century Businesses: An Approach to Fourth Sector SMEs in Their Transition to a Sustainable Model Committed to SDGs," Sustainability, MDPI, vol. 11(20), pages 1-23, October.
    6. Crelis F. Rammelt & Joyeeta Gupta & Diana Liverman & Joeri Scholtens & Daniel Ciobanu & Jesse F. Abrams & Xuemei Bai & Lauren Gifford & Christopher Gordon & Margot Hurlbert & Cristina Y. A. Inoue & Li, 2023. "Impacts of meeting minimum access on critical earth systems amidst the Great Inequality," Nature Sustainability, Nature, vol. 6(2), pages 212-221, February.
    7. Ida Kubiszewski & Kenneth Mulder & Diane Jarvis & Robert Costanza, 2022. "Toward better measurement of sustainable development and wellbeing: A small number of SDG indicators reliably predict life satisfaction," Sustainable Development, John Wiley & Sons, Ltd., vol. 30(1), pages 139-148, February.
    8. Koskimäki, Teemu, 2023. "Targeting socioeconomic transformations to achieve global sustainability," Ecological Economics, Elsevier, vol. 211(C).
    9. Maria Federica Cordova & Andrea Celone, 2019. "SDGs and Innovation in the Business Context Literature Review," Sustainability, MDPI, vol. 11(24), pages 1-14, December.
    10. Tallgauer, Maximilian & Schank, Christoph, 2024. "Challenging the growth-prosperity Nexus: Redefining undergraduate economics education for the Anthropocene," Ecological Economics, Elsevier, vol. 216(C).
    11. Eirini Triantafyllidou & Anastasia Zabaniotou, 2022. "From Theory to Praxis: ‘Go Sustainable Living’ Survey for Exploring Individuals Consciousness Level of Decision-Making and Action-Taking in Daily Life Towards a Green Citizenship," Circular Economy and Sustainability, Springer, vol. 2(1), pages 113-139, March.
    12. Zeug, Walther & Bezama, Alberto & Thrän, Daniela, 2020. "Towards a holistic and integrated Life Cycle Sustainability Assessment of the bioeconomy: Background on concepts, visions and measurements," UFZ Discussion Papers 7/2020, Helmholtz Centre for Environmental Research (UFZ), Division of Social Sciences (ÖKUS).
    13. Kristin Linnerud & Erling Holden & Morten Simonsen, 2021. "Closing the sustainable development gap: A global study of goal interactions," Sustainable Development, John Wiley & Sons, Ltd., vol. 29(4), pages 738-753, July.
    14. Steve J. Bickley & Alison Macintyre & Benno Torgler, 2021. "Artificial Intelligence and Big Data in Sustainable Entrepreneurship," CREMA Working Paper Series 2021-11, Center for Research in Economics, Management and the Arts (CREMA).
    15. Tom Henfrey & Giuseppe Feola & Gil Penha‐Lopes & Filka Sekulova & Ana Margarida Esteves, 2023. "Rethinking the sustainable development goals: Learning with and from community‐led initiatives," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(1), pages 211-222, February.
    16. Thorey S Thorisdottir & Lara Johannsdottir, 2020. "Corporate Social Responsibility Influencing Sustainability within the Fashion Industry. A Systematic Review," Sustainability, MDPI, vol. 12(21), pages 1-64, November.
    17. Cameron Allen & Graciela Metternicht & Thomas Wiedmann, 2021. "Priorities for science to support national implementation of the sustainable development goals: A review of progress and gaps," Sustainable Development, John Wiley & Sons, Ltd., vol. 29(4), pages 635-652, July.
    18. Kazancoglu, Yigit & Sezer, Muruvvet Deniz & Ozkan-Ozen, Yesim Deniz & Mangla, Sachin Kumar & Kumar, Ajay, 2021. "Industry 4.0 impacts on responsible environmental and societal management in the family business," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    19. Marco Vacchi & Cristina Siligardi & Erika Iveth Cedillo-González & Anna Maria Ferrari & Davide Settembre-Blundo, 2021. "Industry 4.0 and Smart Data as Enablers of the Circular Economy in Manufacturing: Product Re-Engineering with Circular Eco-Design," Sustainability, MDPI, vol. 13(18), pages 1-20, September.
    20. Di Vaio, Assunta & Palladino, Rosa & Hassan, Rohail & Escobar, Octavio, 2020. "Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review," Journal of Business Research, Elsevier, vol. 121(C), pages 283-314.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:20:p:8652-:d:431100. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.