Service Quality in Hospitality and the Sustainability Effect: Systematic Literature Review and Future Research Agenda
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- Vasco Santos & Maria José Sousa & Carlos Costa & Manuel Au-Yong-Oliveira, 2021. "Tourism towards Sustainability and Innovation: A Systematic Literature Review," Sustainability, MDPI, vol. 13(20), pages 1-20, October.
- Xiaobo Wang & Zhishan An & Caixia Zhang, 2023. "Identifying Crucial Attributes of Sustainable Operation for Scientific Instrument Platforms With a Fuzzy Synthetic Cause-Effect Model," SAGE Open, , vol. 13(3), pages 21582440231, August.
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Keywords
service quality; sustainability; hospitality; tourism; sustainable practices;All these keywords.
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