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Fluctuations in Hong Kong Hotel Industry Room Rates under the 2019 Novel Coronavirus (COVID-19) Outbreak: Evidence from Big Data on OTA Channels

Author

Listed:
  • Feiran Wu

    (Shenzhen Tourism College, Jinan University, Shenzhen 518053, China)

  • Qianxi Zhang

    (Shenzhen Tourism College, Jinan University, Shenzhen 518053, China)

  • Rob Law

    (School of Hotel and Tourism Management, The Hong Kong Polytechnic University, 17 Science Museum Road, TST East, Kowloon, Hong Kong 999077, China)

  • Tianxiang Zheng

    (Shenzhen Tourism College, Jinan University, Shenzhen 518053, China)

Abstract

The infectious pneumonia caused by the 2019 novel coronavirus (COVID-19) has spread rapidly worldwide, crippling the global tourism industry’s development and operations. In Hong Kong, where tourism is a pillar industry, the hotel industry is essential to maintaining a stable economy. Facing multiple forms of pressure, the industry’s status deserves close attention. More than 200 hotels in Hong Kong were taken as the research set in this study. A Python-based web crawler was used to collect daily hotel prices from various online travel agencies. Repeated-measures analysis of variance (ANOVA), correlation analysis, and descriptive analysis were employed to study hotels’ room rate fluctuations over time. Results indicated that room rates across hotels in Hong Kong were primarily influenced by holidays and festivities prior to COVID-19, whereas rates tended to decline after the outbreak. Data analysis based on hotels’ star ratings revealed that 5-star hotels were relatively less affected by COVID-19 while 4- and 4.5-star hotels were most seriously affected. District-level analysis also showed that hotel room rates were differentially influenced by the virus: Hong Kong’s Islands district was hit hardest, followed by Kowloon. These findings offer valuable implications for hotel managers and relevant government departments in making rational decisions based on the current market state.

Suggested Citation

  • Feiran Wu & Qianxi Zhang & Rob Law & Tianxiang Zheng, 2020. "Fluctuations in Hong Kong Hotel Industry Room Rates under the 2019 Novel Coronavirus (COVID-19) Outbreak: Evidence from Big Data on OTA Channels," Sustainability, MDPI, vol. 12(18), pages 1-17, September.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:18:p:7709-:d:415395
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    References listed on IDEAS

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    Cited by:

    1. Yang, Yang & Fan, Yawen & Jiang, Lan & Liu, Xiaohui, 2022. "Search query and tourism forecasting during the pandemic: When and where can digital footprints be helpful as predictors?," Annals of Tourism Research, Elsevier, vol. 93(C).
    2. Maja Štimac & Mario Matković & Daria Karasalihović Sedlar, 2023. "Correlations between Hotel Size and Gas Consumption with a Feasibility Analysis of a Fuel Switch—A Coastal Case Study Croatia Adriatic," Sustainability, MDPI, vol. 15(11), pages 1-18, May.
    3. Dong-Shang Chang & Wei-De Wu, 2021. "Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model," Sustainability, MDPI, vol. 13(14), pages 1-28, July.
    4. Md. Mazharul Islam & Majed Alharthi, 2022. "Impact of COVID-19 on the Quality of Life of Households in Saudi Arabia," IJERPH, MDPI, vol. 19(3), pages 1-22, January.
    5. Jong, Meng-Chang, 2020. "Empirical Review on Tourism Demand and COVID-19," MPRA Paper 103919, University Library of Munich, Germany.
    6. Matsuura, Toshiyuki & Saito, Hisamitsu, 2022. "The COVID-19 pandemic and domestic travel subsidies," Annals of Tourism Research, Elsevier, vol. 92(C).

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