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Multi-Criteria Decision-Making Techniques for Solving the Airport Ground Handling Service Equipment Vendor Selection Problem

Author

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  • Chien-Wen Shen

    (Department of Business Administration, National Central University, No.300, Jhongda Rd., Jhongli City 32001, Taiwan)

  • Yen-Ting Peng

    (Department of Business Administration, National Central University, No.300, Jhongda Rd., Jhongli City 32001, Taiwan)

  • Chang-Shu Tu

    (Department of Information Management, Chang Gung University, Taiwan, ROC; 259 Wen-Hwa 1st Road, Kwei-Shan, Tao-Yuan 33333, Taiwan
    Global Research & Industry Alliance, Nation Taiwan University of Science, Taipei City 10607, Taiwan
    Taiwan Express Co., Ltd., Taipei City 1049, Taiwan)

Abstract

Appropriate airport ground handling service (AGHS) equipment vendor selection (AGHSEVS) can prevent aircraft damage and delays in airlines schedules, and ensure reliable and high-quality ground handling service. Previous research has seldom integrated multi-criteria decision-making techniques with goal programming to solve the AGHSEVS problem. This paper describes a new system evaluation model for AGHSEVS by considering both qualitative and quantitative methods. We compare the fuzzy TOPSIS method based on fuzzy weighted average left and right score methods with multi-choice and multi-aspiration goal programming approach of an AGHS company in Taiwan. These study results can help airport ground handling service company managers make optimal decisions for AGHSEVS problems. We hope the practicability of the comparable model with slight modifications of real situation data can be used in other AGHS companies.

Suggested Citation

  • Chien-Wen Shen & Yen-Ting Peng & Chang-Shu Tu, 2019. "Multi-Criteria Decision-Making Techniques for Solving the Airport Ground Handling Service Equipment Vendor Selection Problem," Sustainability, MDPI, vol. 11(12), pages 1-21, June.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:12:p:3466-:d:242547
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    References listed on IDEAS

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    Cited by:

    1. Guo-Ya Gan & Hsuan-Shih Lee & Yu-Jwo Tao & Chang-Shu Tu, 2021. "Selecting Suitable, Green Port Crane Equipment for International Commercial Ports," Sustainability, MDPI, vol. 13(12), pages 1-19, June.
    2. Irfan Ali & Armin Fügenschuh & Srikant Gupta & Umar Muhammad Modibbo, 2020. "The LR-Type Fuzzy Multi-Objective Vendor Selection Problem in Supply Chain Management," Mathematics, MDPI, vol. 8(9), pages 1-25, September.
    3. Yu-Jwo Tao & Hsuan-Shih Lee & Chang-Shu Tu, 2021. "Analytic Hierarchy Process-Based Airport Ground Handling Equipment Purchase Decision Model," Sustainability, MDPI, vol. 13(5), pages 1-16, February.

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