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Green Building Occupant Satisfaction: Evidence from the Australian Higher Education Sector

Author

Listed:
  • Maryam Khoshbakht

    (School of Engineering and Built Environment, Griffith University, Gold Coast, QLD 4215, Australia)

  • Zhonghua Gou

    (School of Engineering and Built Environment, Griffith University, Gold Coast, QLD 4215, Australia)

  • Xiaohuan Xie

    (School of Architecture and Urban Planning, Shenzhen University, Shenzhen 518060, China
    Shenzhen Key Laboratory of Built Environment Optimization, Shenzhen University, Shenzhen 518060, China)

  • Baojie He

    (Faculty of Built Environment, University of New South Wales, Sydney NSW 2052, Australia)

  • Amos Darko

    (Department of Building and Real Estate, The Hong Kong Polytechnic University, Hong Kong, China)

Abstract

Universities spend billions of dollars on green buildings as a sustainability commitment. This research investigates occupant satisfaction with indoor environmental quality (IEQ), building design (BD), and facilities management (FM) in five highly ranked green higher educational buildings in the subtropical climate of Australia, in comparison to nine non-green counterparts. The results disclose that the green building users were more consistently satisfied than the non-green building users with BD&FM elements, such as design, needs from facilities, building image, cleaning, the availability of meeting rooms, and storage. On the other hand, the study revealed weaknesses of green buildings in IEQ, such as noise, ventilation, and artificial lighting. The individual environmental control positively correlated with satisfaction in non-green buildings, but did not significantly affect satisfaction in green buildings. This study also identified the influences of non-environmental factors on occupant satisfaction, such as gender, age, sitting close to a window, hours spent in the building and in the workstation, and the number of people sharing office space. The research provides evidence and guidance for investing in, designing, and managing green educational facilities.

Suggested Citation

  • Maryam Khoshbakht & Zhonghua Gou & Xiaohuan Xie & Baojie He & Amos Darko, 2018. "Green Building Occupant Satisfaction: Evidence from the Australian Higher Education Sector," Sustainability, MDPI, vol. 10(8), pages 1-21, August.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:8:p:2890-:d:163812
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    References listed on IDEAS

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    1. Singh, A. & Syal, M. & Grady, S.C. & Korkmaz, S., 2010. "Effects of green buildings on employee health and productivity," American Journal of Public Health, American Public Health Association, vol. 100(9), pages 1665-1668.
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    Cited by:

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    2. Michal Gluszak & Agnieszka Malkowska & Bartłomiej Marona, 2021. "Green Building Adoption on Office Markets in Europe: An Empirical Investigation into LEED Certification," Energies, MDPI, vol. 14(7), pages 1-12, April.
    3. Femi Oyeyoade Stephen & Araloyin Funmilayo Moyinola, 2019. "The Influence of Sustainability and Green Management Concepts on Educational Facility Performance in Nigeria," Real Estate Management and Valuation, Sciendo, vol. 27(2), pages 77-96, June.
    4. Lihua Liang & Baohua Wen & Feng Xu & Jianwei Yan & Xiangqi Yan & S. Ramesh, 2021. "Linking the Development of Building Sustainability Assessment Tools with the Concept Evolution of Sustainable Buildings," Sustainability, MDPI, vol. 13(22), pages 1-23, November.
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    6. Thomas A. Norton & Oluremi B. Ayoko & Neal M. Ashkanasy, 2021. "A Socio-Technical Perspective on the Application of Green Ergonomics to Open-Plan Offices: A Review of the Literature and Recommendations for Future Research," Sustainability, MDPI, vol. 13(15), pages 1-22, July.

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