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Organising Sustainability Competencies through Quality Management: Integration or Specialisation

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  • Vanajah Siva

    (Industrial Engineering & Management, Jönköping University, 551 11 Jönköping, Sweden)

  • Ida Gremyr

    (Division of Service Management and Logistics, Chalmers University of Technology, 412 96 Gothenburg, Sweden)

  • Árni Halldórsson

    (Division of Service Management and Logistics, Chalmers University of Technology, 412 96 Gothenburg, Sweden)

Abstract

A significant step in integrating environmental sustainability into daily operations is through product development. One way to achieve such integration of environmental considerations into product development is by relating sustainability competencies to practices of Quality Management. However, practices seem to vary for how competencies within environmental sustainability are organised in order to make sustainability more actionable. This study explores two ways of organising sustainability competencies in product development: integration and specialisation. The organisation of sustainability competency is illustrated through two cases; one case in which sustainability is integrated with the quality management competency, and the other in which a new competency focusing on sustainability has been added as a separate function in product development. It is suggested that the organisation of sustainability competency influences the extent of environmental impact. Further, trade-offs, such as material source versus weight may not be exploited when sustainability is integrated as one area of responsibility for another specialty competency, suggesting a lack of sufficient competency within environmental sustainability to recognise potential trade-offs between—for example—quality and environmental impact.

Suggested Citation

  • Vanajah Siva & Ida Gremyr & Árni Halldórsson, 2018. "Organising Sustainability Competencies through Quality Management: Integration or Specialisation," Sustainability, MDPI, vol. 10(5), pages 1-14, April.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:5:p:1326-:d:143121
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    References listed on IDEAS

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    Cited by:

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    2. Bartosz Spychalski, 2023. "Holistic Education for Sustainable Development: A Study of Shaping the Pro-Quality Attitude of Students in the Polish Educational System," Sustainability, MDPI, vol. 15(10), pages 1-21, May.
    3. Jaroslav Nenadál & David Vykydal & Eva Tylečková, 2021. "Complex Customer Loyalty Measurement at Closed-Loop Quality Management in B2B Area—Czech Example," Sustainability, MDPI, vol. 13(5), pages 1-20, March.
    4. Árni Halldórsson & Ida Gremyr & Anette Winter & Naghmeh Taghahvi, 2018. "Lean Energy: Turning Sustainable Development into Organizational Renewal," Sustainability, MDPI, vol. 10(12), pages 1-15, November.
    5. Llorenç Bagur-Femenías & Jordi Perramon & Marc Oliveras-Villanueva, 2019. "Effects of Service Quality Policies in the Tourism Sector Performance: An Empirical Analysis of Spanish Hotels and Restaurants," Sustainability, MDPI, vol. 11(3), pages 1-13, February.
    6. Jongseon Jeon & Suneung Ahn, 2018. "Bayesian Methods for Reliability Demonstration Test for Finite Population Using Lot and Sequential Sampling," Sustainability, MDPI, vol. 10(10), pages 1-11, October.

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