Sustainable Adaptation of New Technology—The Case of Humanoids Used for the Care of Older Adults

Ageing population poses new social, technological, and research challenges. It is anticipated that, by 2080, Poland will be in the group of counties that will have one-third of their population aged over 65. Different strategies aim at dealing with the mentioned demographic challenge, including widespread use of humanoids in the care of older people. As this research was the first of its kind in Poland, this article aims to identify the perceived key benefits that could shape positive attitudes toward humanoids in the care of older people. Based on the specific attributes of a humanoid technology, the model hypothesizes that an attitude toward a technology can be directly shaped by four kinds of perceived benefits, namely an impact on the quality of life, functional aspects, ethical problems, and a social impact. Also, a theoretical model assumes that a user attitude toward a humanoid technology is predicted to have an indirect influence on the future intended use. A survey method was used to collect research data. An electronic questionnaire was used to conduct confidential interviews of Polish citizens. All in all, 643 questionnaires were filled. Results received using structural equation modeling confirmed that the most important factor shaping human attitudes was a perceived social impact received from the use of humanoids in the care of the lonely people and making life more enjoyable for the elderly. Results also confirmed that men had a more positive attitude toward humanoids than women. Among different age groups of respondents, people between 26–40 years of age had the most relatively positive attitude toward humanoids.