Ranking of Autonomous Technologies for Sustainable Logistics Activities in the Confectionery Industry

The food supply chain (FSC) faces significant challenges, including the short shelf life of products, stringent food safety standards, and the growing demand for online ordering. These challenges underscore the need for a resilient and sustainable FSC, particularly in the confectionery industry, which is further burdened by the demand for innovative and healthier products. The aim of this paper is to optimize material handling activities in warehouse operations within the confectionery industry by ranking and selecting adequate material handling equipment (MHE). This paper proposes a novel hybrid multi-criteria decision-making model that integrates the Simple Aggregation of Preferences Expressed by Ordinal Vectors Group Decision Making (SAPEVO-M), Fuzzy Analytic Hierarchy Process (FAHP), and Fuzzy COmprehensive distance-Based Ranking (FCOBRA) methods. The model was applied to a real-world case study involving four alternative solutions and twelve defined evaluation criteria. The application of the model identified the implementation of an Automated Guided Vehicle system (AGVs) as the optimal alternative, offering substantial automation of logistics activities and addressing identified company challenges. The engagement of AGVs is estimated to reduce operational costs by 20%, improve warehouse operation efficiency by 30%, and decrease CO 2 emissions by 25%. The contribution of this paper lies in the development of a methodological framework for evaluating and selecting MHE, as well as in highlighting the importance of optimizing material handling processes in the confectionery industry.