Modelling Consumers’ Preferences for Time-Slot Based Home Delivery of Goods Bought Online: An Empirical Study in Christchurch
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Alaa Eddine El Moussaoui & Brahim Benbba & Zineb El Andaloussi, 2022. "Impact of logistics performance on the store image, consumer satisfaction and loyalty: a quantitative case study," Arab Gulf Journal of Scientific Research, Emerald Group Publishing Limited, vol. 41(3), pages 226-239, December.
- Yoon-Joo Park, 2023. "Understanding Customer Preferences of Delivery Services for Online Grocery Retailing in South Korea," Sustainability, MDPI, vol. 15(5), pages 1-22, March.
- Lindholm, Maria Eleonor & Blinge, Magnus, 2014. "Assessing knowledge and awareness of the sustainable urban freight transport among Swedish local authority policy planners," Transport Policy, Elsevier, vol. 32(C), pages 124-131.
- Pham, Thi Song Hanh & Ahammad, Mohammad Faisal, 2017. "Antecedents and consequences of online customer satisfaction: A holistic process perspective," Technological Forecasting and Social Change, Elsevier, vol. 124(C), pages 332-342.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Caspersen, Elise & Ørving, Tale & Tennøy, Aud, 2023. "Capacity reduction on urban main roads: How truck drivers adapted, and what effects and consequences they experienced," Transport Policy, Elsevier, vol. 130(C), pages 68-83.
- Mei, Qihuang & Li, Jianbin & Ursavas, Evrim & Zhu, Stuart X. & Luo, Xiaomeng, 2021. "Freight transportation planning in platform service supply chain considering carbon emissions," International Journal of Production Economics, Elsevier, vol. 240(C).
- Mainardes, Emerson Wagner & Coutinho, Ananda Raquel Silva & Alves, Helena Maria Batista, 2023. "The influence of the ethics of E-retailers on online customer experience and customer satisfaction," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
- Al-Adwan, Ahmad Samed & Al-Debei, Mutaz M. & Dwivedi, Yogesh K., 2022. "E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions," Technology in Society, Elsevier, vol. 71(C).
- Jonathan Cowie & Keith Fisken, 2023. "Urban freight policy maturity and sustainable logistics: are they related?," Journal of Shipping and Trade, Springer, vol. 8(1), pages 1-17, December.
- Daniele Crotti & Elena Maggi, 2017.
"Urban Distribution Centres and Competition among Logistics Providers: a Hotelling Approach,"
SAS: Society and Sustainability
256057, Fondazione Eni Enrico Mattei (FEEM).
- Daniele Crotti & Elena Maggi, 2017. "Urban Distribution Centres and Competition among Logistics Providers: a Hotelling Approach," Working Papers 2017.17, Fondazione Eni Enrico Mattei.
- Valentas Gružauskas & Aurelija Burinskienė & Artur Airapetian, 2024. "Digital transformation in food retail: a case study of Lithuania e-grocery buying behaviours," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 11(3), pages 65-84, March.
- Rui Ren & Wanjie Hu & Jianjun Dong & Bo Sun & Yicun Chen & Zhilong Chen, 2019. "A Systematic Literature Review of Green and Sustainable Logistics: Bibliometric Analysis, Research Trend and Knowledge Taxonomy," IJERPH, MDPI, vol. 17(1), pages 1-25, December.
- Gatta, Valerio & Marcucci, Edoardo, 2014. "Urban freight transport and policy changes: Improving decision makers' awareness via an agent-specific approach," Transport Policy, Elsevier, vol. 36(C), pages 248-252.
- Konstantina Katsela & Michael Browne, 2019. "Importance of the Stakeholders’ Interaction: Comparative, Longitudinal Study of Two City Logistics Initiatives," Sustainability, MDPI, vol. 11(20), pages 1-17, October.
- Rafael Villa & Marta Serrano & Tomás García & Gema González, 2023. "To Green or Not to Green: The E-Commerce-Delivery Question," Sustainability, MDPI, vol. 15(16), pages 1-21, August.
- Prateep Puengwattanapong & Adisorn Leelasantitham, 2022. "A Holistic Perspective Model of Plenary Online Consumer Behaviors for Sustainable Guidelines of the Electronic Business Platforms," Sustainability, MDPI, vol. 14(10), pages 1-38, May.
- Qiyuan Li & Yanli Fang & Yan Chen, 2025. "Return Strategies of Competing E-Sellers: Return Freight Insurance vs. Return Pickup Services," Mathematics, MDPI, vol. 13(2), pages 1-36, January.
- McTigue, Clare & Monios, Jason & Rye, Tom, 2018. "Identifying barriers to implementation of local transport policy: An analysis of bus policy in Great Britain," Utilities Policy, Elsevier, vol. 50(C), pages 133-143.
- Swapan Kumar Saha & Paulo Duarte & Susana C. Silva & Guijun Zhuang, 2021. "Supporting sustainability by promoting online purchase through enhancement of online convenience," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(5), pages 7251-7272, May.
- Shaikh, Aijaz A. & Karjaluoto, Heikki & Häkkinen, Juho, 2018. "Understanding moderating effects in increasing share-of-wallet and word-of-mouth: A case study of Lidl grocery retailer," Journal of Retailing and Consumer Services, Elsevier, vol. 44(C), pages 45-53.
- Rina Suthia Hayu, 2023. "The Effect of Overall E-Service Quality in Marketing to Online Customer Satisfaction after Covid-19 ," GATR Journals jmmr315, Global Academy of Training and Research (GATR) Enterprise.
- Jamal Alnsour & Abdullah Radwan Arabeyyat & Khalil Al-Hyari & Sakher A. I. Al-Bazaiah & Reeman Aldweik, 2023. "Enhancing City Logistics for Sustainable Development in Jordan: A Survey-Based Study," Logistics, MDPI, vol. 8(1), pages 1-14, December.
- Yeo, Sook Fern & Tan, Cheng Ling & Teo, Shen Long & Tan, Kim Hua, 2021. "The role of food apps servitization on repurchase intention: A study of FoodPanda," International Journal of Production Economics, Elsevier, vol. 234(C).
- HÃ¥vard Haarstad & Rafael Rosales & Subina Shrestha, 2024. "Freight logistics and the city," Urban Studies, Urban Studies Journal Limited, vol. 61(1), pages 3-19, January.
More about this item
Keywords
online shopping; home delivery; greenhouse gas; off-hour delivery; New Zealand;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jlogis:v:8:y:2024:i:2:p:47-:d:1388651. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.