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Transparency as a Driver for Logistical Efficiency in WEEE Collection and Transport

Author

Listed:
  • Eirill Bø

    (Department of Accounting Auditing and Business Analytics, BI Norwegian Business School, Nydalsveien 37, 0484 Oslo, Norway
    Authors contributed equally.)

  • John Baxter

    (Norwegian Institute for Sustainability Research, Stadion 4, 1671 Kråkerøy, Norway
    Authors contributed equally.)

Abstract

Inefficiency in complex reverse-logistical operations, such as the collection and transport of various wastes, can often be traced to two related factors. Adversarial and arms-length relationships between service providers and customers are commonplace, alongside surprisingly limited understanding of the cost base. This study investigated transparency and shared understanding as drivers for higher efficiency and lower costs. Observation and intervention in contractual negotiations was combined with analyses of cost and sensitivity, and a post-contractual transparency exercise with bidders where findings were shared with all parties. The work yielded both immediate efficiency gains and a longer-term infrastructure for cost evaluation and negotiation. Ongoing work is extending the approach into yet more complex and broader areas of municipal waste management.

Suggested Citation

  • Eirill Bø & John Baxter, 2020. "Transparency as a Driver for Logistical Efficiency in WEEE Collection and Transport," Logistics, MDPI, vol. 4(3), pages 1-13, July.
    • Handle: RePEc:gam:jlogis:v:4:y:2020:i:3:p:14-:d:379438
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    References listed on IDEAS

    as
    1. Kilic, Huseyin Selcuk & Cebeci, Ufuk & Ayhan, Mustafa Batuhan, 2015. "Reverse logistics system design for the waste of electrical and electronic equipment (WEEE) in Turkey," Resources, Conservation & Recycling, Elsevier, vol. 95(C), pages 120-132.
    2. Liliane Dolores Fagundes & Edvaldo Santos Amorim & Renato Lima, 2017. "Action Research in Reverse Logistics for End-Of-Life Tire Recycling," Systemic Practice and Action Research, Springer, vol. 30(5), pages 553-568, October.
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