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Smart Street Furniture: User and Non-User Perspectives of the ChillOUT Hub

Author

Listed:
  • Nancy Marshall

    (Sydney School of Architecture, Design and Planning, The University of Sydney, Sydney 2006, Australia)

  • Kate Bishop

    (School of Built Environment, Faculty of Arts Design & Architecture, UNSW, Sydney 2052, Australia)

  • Homa Rahmat

    (School of Built Environment, Faculty of Arts Design & Architecture, UNSW, Sydney 2052, Australia)

  • Susan Thompson

    (City Futures Research Centre, Faculty of Arts Design & Architecture, UNSW, Sydney 2052, Australia)

  • Christine Steinmetz-Weiss

    (School of Built Environment, Faculty of Arts Design & Architecture, UNSW, Sydney 2052, Australia)

Abstract

This article addresses gaps in knowledge about whether or not smart street furniture could enhance the relationship between people and place, and whether it improves the design, amenity and management of public open space. An Australian design team, comprising a local council, a street furniture manufacturer, and academics, designed, built, piloted, and assessed a new piece of smart street furniture called a ‘ChillOUT Hub’. This Hub is an integrated street furniture system, designed for public open spaces. It is enabled with ‘smart’ technology features such as Wi-Fi, mobile device charging stations, plus infrastructure usage and environmental sensors. The Hub aims to support social health, improve microclimatic conditions, and provide equitable access to technology. Street survey processes were undertaken with both ‘users’ and ‘non-users’ of the Hubs. The findings help to identify what value digitally enhanced street furniture actually has in open space and how that value is perceived by the public. The Council and Hub users overwhelmingly appreciated the newly designed street furniture and its smart amenities. Non-users clarified why they did not use smart street furniture and discussed the option of having digital amenities in public spaces more generally.

Suggested Citation

  • Nancy Marshall & Kate Bishop & Homa Rahmat & Susan Thompson & Christine Steinmetz-Weiss, 2024. "Smart Street Furniture: User and Non-User Perspectives of the ChillOUT Hub," Land, MDPI, vol. 13(12), pages 1-15, December.
    • Handle: RePEc:gam:jlands:v:13:y:2024:i:12:p:2084-:d:1535884
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    References listed on IDEAS

    as
    1. Nancy Hui & Shoshanna Saxe & Matthew Roorda & Paul Hess & Eric J. Miller, 2018. "Measuring the completeness of complete streets," Transport Reviews, Taylor & Francis Journals, vol. 38(1), pages 73-95, January.
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