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Integration of Digital Technologies in Corporate Social Responsibility (CSR) Activities: A Systematic Literature Review and Bibliometric Analysis

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  • Atanas Atanasov

    (Department of Accounting, Tsenov Academy of Economics, 5250 Svishtov, Bulgaria)

  • Galina Chipriyanova

    (Department of Accounting, Tsenov Academy of Economics, 5250 Svishtov, Bulgaria)

  • Radosveta Krasteva-Hristova

    (Department of Accounting, Tsenov Academy of Economics, 5250 Svishtov, Bulgaria)

Abstract

Modern technologies require the need to analyze the opportunities for improving the integration of digital technologies in CSR activities in the context of added values between business and science in perspective, including the future digital society. The main goal of this article is to identify the current state of research on the integration of digital technologies in CSR activities in business, as well as to prepare recommendations for further research and practice. Additionally, the study aims to recognize the relationship and dependencies between CSR and digital technologies. A systematic literature review and bibliometric analysis of 129 scientific articles published between 2014 to 2023 was performed. The bibliometric analysis was organized in two directions: descriptive and performance analysis, through which we can study the contribution of the analyzed objects to the given scientific area, and science mapping, which studies the relationships among them. The results indicate that companies more frequently use artificial intelligence, blockchain, the Internet of Things and other technologies to increase the efficiency and impact of their CSR activities. In addition, this research reveals the basis of bringing forward the new trends for future publications, which shall upgrade and enrich the theory and practice.

Suggested Citation

  • Atanas Atanasov & Galina Chipriyanova & Radosveta Krasteva-Hristova, 2023. "Integration of Digital Technologies in Corporate Social Responsibility (CSR) Activities: A Systematic Literature Review and Bibliometric Analysis," JRFM, MDPI, vol. 16(8), pages 1-24, August.
    • Handle: RePEc:gam:jjrfmx:v:16:y:2023:i:8:p:373-:d:1217106
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    References listed on IDEAS

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    1. Michael Etter & Christian Fieseler & Glen Whelan, 2019. "Sharing Economy, Sharing Responsibility? Corporate Social Responsibility in the Digital Age," Journal of Business Ethics, Springer, vol. 159(4), pages 935-942, November.
    2. Abdullah & Mohammed Naved Khan, 2021. "Determining mobile payment adoption: A systematic literature search and bibliometric analysis," Cogent Business & Management, Taylor & Francis Journals, vol. 8(1), pages 1893245-189, January.
    3. Maria Richert & Marek Dudek, 2023. "Risk Mapping: Ranking and Analysis of Selected, Key Risk in Supply Chains," JRFM, MDPI, vol. 16(2), pages 1-30, January.
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    Cited by:

    1. Shuke Fu & Mengxia Tian & Yingchen Ge & Tingting Yao & Jiali Tian, 2024. "Influencing Factors and Mechanisms of Corporate Social Responsibility Reputation under Green and Low-Carbon Transition: Evidence from Chinese Listed Companies," Energies, MDPI, vol. 17(9), pages 1-20, April.
    2. Hua Xiangzhou & Hasan Nurul Ain Mohd & Costa Feroz De & Qiao Weihua, 2024. "Opportunities or Challenges? The Interplay between Artificial Intelligence and Corporate Social Responsibility Communication," Business Systems Research, Sciendo, vol. 15(1), pages 131-157.

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