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Second Victim Phenomenon in an Austrian Hospital before the Implementation of the Systematic Collegial Help Program KoHi: A Descriptive Study

Author

Listed:
  • Elisabeth Krommer

    (Karl Landsteiner Institute for Clinical Risk Management, Wolkersbergenstraße 1, 1130 Vienna, Austria)

  • Miriam Ablöscher

    (Karl Landsteiner Institute for Clinical Risk Management, Wolkersbergenstraße 1, 1130 Vienna, Austria)

  • Victoria Klemm

    (Wiesbaden Institute for Healthcare Economics and Patient Safety (WiHelP), Wiesbaden Business School, RheinMain UAS, Bleichstr. 44, 65183 Wiesbaden, Germany)

  • Christian Gatterer

    (Karl Landsteiner Institute for Clinical Risk Management, Wolkersbergenstraße 1, 1130 Vienna, Austria)

  • Hannah Rösner

    (Wiesbaden Institute for Healthcare Economics and Patient Safety (WiHelP), Wiesbaden Business School, RheinMain UAS, Bleichstr. 44, 65183 Wiesbaden, Germany)

  • Reinhard Strametz

    (Wiesbaden Institute for Healthcare Economics and Patient Safety (WiHelP), Wiesbaden Business School, RheinMain UAS, Bleichstr. 44, 65183 Wiesbaden, Germany)

  • Wolfgang Huf

    (Karl Landsteiner Institute for Clinical Risk Management, Wolkersbergenstraße 1, 1130 Vienna, Austria)

  • Brigitte Ettl

    (Karl Landsteiner Institute for Clinical Risk Management, Wolkersbergenstraße 1, 1130 Vienna, Austria)

Abstract

(1) Background: The Second Victim Phenomenon (SVP) is widespread throughout health care institutions worldwide. Second Victims not only suffer emotional stress themselves; the SVP can also have a great financial and reputational impact on health care institutions. Therefore, we conducted a study (Kollegiale Hilfe I/KoHi I) in the Hietzing Clinic (KHI), located in Vienna, Austria, to find out how widespread the SVP was there. (2) Methods: The SeViD (Second Victims in Deutschland) questionnaire was used and given to 2800 employees of KHI, of which 966 filled it in anonymously. (3) Results: The SVP is prevalent at KHI (43% of the participants stated they at least once suffered from SVP), although less prevalent and pronounced than expected when compared to other studies conducted in German-speaking countries. There is still a need for action, however, to ensure a psychologically safer workspace and to further prevent health care workers at KHI from becoming psychologically traumatized.

Suggested Citation

  • Elisabeth Krommer & Miriam Ablöscher & Victoria Klemm & Christian Gatterer & Hannah Rösner & Reinhard Strametz & Wolfgang Huf & Brigitte Ettl, 2023. "Second Victim Phenomenon in an Austrian Hospital before the Implementation of the Systematic Collegial Help Program KoHi: A Descriptive Study," IJERPH, MDPI, vol. 20(3), pages 1-9, January.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:3:p:1913-:d:1042083
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    References listed on IDEAS

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    1. Kris Vanhaecht & Deborah Seys & Sophia Russotto & Reinhard Strametz & José Mira & Sigurbjörg Sigurgeirsdóttir & Albert W. Wu & Kaja Põlluste & Daniela Georgeta Popovici & Raluca Sfetcu & Sule Kurt & M, 2022. "An Evidence and Consensus-Based Definition of Second Victim: A Strategic Topic in Healthcare Quality, Patient Safety, Person-Centeredness and Human Resource Management," IJERPH, MDPI, vol. 19(24), pages 1-10, December.
    2. Samuel Ganahl & Mario Knaus & Isabell Wiesenhuetter & Victoria Klemm & Eva M. Jabinger & Reinhard Strametz, 2022. "Second Victims in Intensive Care—Emotional Stress and Traumatization of Intensive Care Nurses in Western Austria after Adverse Events during the Treatment of Patients," IJERPH, MDPI, vol. 19(6), pages 1-9, March.
    3. Reinhard Strametz & Johannes C. Fendel & Peter Koch & Hannah Roesner & Max Zilezinski & Stefan Bushuven & Matthias Raspe, 2021. "Prevalence of Second Victims, Risk Factors, and Support Strategies among German Nurses (SeViD-II Survey)," IJERPH, MDPI, vol. 18(20), pages 1-15, October.
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