IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i18p11481-d913051.html
   My bibliography  Save this article

The Impact of a Communication Training on the Birth Experience: Qualitative Interviews with Mothers after Giving Birth at Obstetric University Departments in Germany

Author

Listed:
  • Martina Schmiedhofer

    (German Coalition for Patient Safety (Aktionsbündnis Patientensicherheit), 10179 Berlin, Germany
    Department of Psychology & Methods, Jacobs University Bremen GmbH, 28759 Bremen, Germany)

  • Christina Derksen

    (Department of Psychology & Methods, Jacobs University Bremen GmbH, 28759 Bremen, Germany)

  • Johanna Elisa Dietl

    (German Coalition for Patient Safety (Aktionsbündnis Patientensicherheit), 10179 Berlin, Germany
    Department of Psychology & Methods, Jacobs University Bremen GmbH, 28759 Bremen, Germany)

  • Freya Haeussler

    (German Coalition for Patient Safety (Aktionsbündnis Patientensicherheit), 10179 Berlin, Germany)

  • Reinhard Strametz

    (German Coalition for Patient Safety (Aktionsbündnis Patientensicherheit), 10179 Berlin, Germany
    Wiesbaden Business School, Rhein Main University of Applied Science, 65183 Wiesbaden, Germany)

  • Beate Huener

    (Department of Gynecology and Obstetrics, University Hospital Ulm, 89070 Ulm, Germany)

  • Sonia Lippke

    (Department of Psychology & Methods, Jacobs University Bremen GmbH, 28759 Bremen, Germany)

Abstract

(1) Background: Patient safety is a pressing issue in healthcare. Besides economical and organizational issues, human factors play a crucial role in providing safe care. Safe and clear communication on both the healthcare workers’ and patients’ sides contribute to the avoidance of medical errors and increase patients’ and healthcare workers’ satisfaction. Globally, the incidence of experiencing at least one adverse event in obstetrics is about 10%, of which half are classified as preventable. According to international research, improving communication skills may decrease preventable adverse events. The research question was to what extent communication training for pregnant women impacts the quality of communication and mutual understanding during birth. (2) Methods: Communication interventions with pregnant women were conducted in two German university obstetric departments in a mixed methods research design, based on the Health Action Process Approach. The online classes covered the awareness of personal wishes, the understanding and usage of communication strategies, self-efficacy and empathy. This study presents the qualitative results. Out of 142 mothers who answered two questionnaires before the communication training and after the birth, 24 in-depth semistructured interviews were conducted to explore the subjective impact of the communication training. The results were analyzed with qualitative content analysis. (3) Results: The majority of participants felt incentivized to be aware of their personal wishes for birth and to express them. Perceived positive experiences with sufficient competency in communication, empathy and mutual understanding outweighed negative treatments and experiences in the hospital, some of which could be attributed to structural problems. (4) Discussion: The reported positive effects of the communication training underline the need but also the potential for communication lessons to reflect and improve communication skills in obstetrics. However, negative experiences due to structural problems in the healthcare system may be buffered by communication skills but not solved.

Suggested Citation

  • Martina Schmiedhofer & Christina Derksen & Johanna Elisa Dietl & Freya Haeussler & Reinhard Strametz & Beate Huener & Sonia Lippke, 2022. "The Impact of a Communication Training on the Birth Experience: Qualitative Interviews with Mothers after Giving Birth at Obstetric University Departments in Germany," IJERPH, MDPI, vol. 19(18), pages 1-17, September.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:18:p:11481-:d:913051
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/18/11481/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/18/11481/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Martina Schmiedhofer & Christina Derksen & Franziska Maria Keller & Johanna Elisa Dietl & Freya Häussler & Reinhard Strametz & Ilona Koester-Steinebach & Sonia Lippke, 2021. "Barriers and Facilitators of Safe Communication in Obstetrics: Results from Qualitative Interviews with Physicians, Midwives and Nurses," IJERPH, MDPI, vol. 18(3), pages 1-16, January.
    2. Benjamin Saunders & Julius Sim & Tom Kingstone & Shula Baker & Jackie Waterfield & Bernadette Bartlam & Heather Burroughs & Clare Jinks, 2018. "Saturation in qualitative research: exploring its conceptualization and operationalization," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(4), pages 1893-1907, July.
    3. Aneta Słabuszewska-Jóźwiak & Jacek Krzysztof Szymański & Michał Ciebiera & Beata Sarecka-Hujar & Grzegorz Jakiel, 2020. "Pediatrics Consequences of Caesarean Section—A Systematic Review and Meta-Analysis," IJERPH, MDPI, vol. 17(21), pages 1-17, October.
    4. Martina Schmiedhofer & Christina Derksen & Johanna Elisa Dietl & Freya Häussler & Frank Louwen & Beate Hüner & Frank Reister & Reinhard Strametz & Sonia Lippke, 2022. "Birthing under the Condition of the COVID-19 Pandemic in Germany: Interviews with Mothers, Partners, and Obstetric Health Care Workers," IJERPH, MDPI, vol. 19(3), pages 1-24, January.
    5. Reinhard Strametz & Johannes C. Fendel & Peter Koch & Hannah Roesner & Max Zilezinski & Stefan Bushuven & Matthias Raspe, 2021. "Prevalence of Second Victims, Risk Factors, and Support Strategies among German Nurses (SeViD-II Survey)," IJERPH, MDPI, vol. 18(20), pages 1-15, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Johanna Elisa Dietl & Christina Derksen & Franziska Maria Keller & Martina Schmiedhofer & Sonia Lippke, 2023. "Psychosocial Processes in Healthcare Workers: How Individuals’ Perceptions of Interpersonal Communication Is Related to Patient Safety Threats and Higher-Quality Care," IJERPH, MDPI, vol. 20(9), pages 1-19, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Martina Schmiedhofer & Christina Derksen & Johanna Elisa Dietl & Freya Häussler & Frank Louwen & Beate Hüner & Frank Reister & Reinhard Strametz & Sonia Lippke, 2022. "Birthing under the Condition of the COVID-19 Pandemic in Germany: Interviews with Mothers, Partners, and Obstetric Health Care Workers," IJERPH, MDPI, vol. 19(3), pages 1-24, January.
    2. Johanna Elisa Dietl & Christina Derksen & Franziska Maria Keller & Martina Schmiedhofer & Sonia Lippke, 2023. "Psychosocial Processes in Healthcare Workers: How Individuals’ Perceptions of Interpersonal Communication Is Related to Patient Safety Threats and Higher-Quality Care," IJERPH, MDPI, vol. 20(9), pages 1-19, May.
    3. Sonia Lippke & Christina Derksen & Franziska Maria Keller & Lukas Kötting & Martina Schmiedhofer & Annalena Welp, 2021. "Effectiveness of Communication Interventions in Obstetrics—A Systematic Review," IJERPH, MDPI, vol. 18(5), pages 1-27, March.
    4. Jennifer Tartaglia & Michelle McIntosh & Jonine Jancey & Jane Scott & Andrea Begley, 2021. "Exploring Feeding Practices and Food Literacy in Parents with Young Children from Disadvantaged Areas," IJERPH, MDPI, vol. 18(4), pages 1-18, February.
    5. Najwa Taghy & Linda Cambon & Caroline Boulliat & Olivier Aromatario & Claude Dussart, 2021. "Exploring the Determinants of Polypharmacy Prescribing and Dispensing Behaviours in Primary Care for the Elderly—Protocol for a Qualitative Study," IJERPH, MDPI, vol. 18(14), pages 1-10, July.
    6. Van Droogenbroeck, Ellen & Van Hove, Leo, 2020. "Intra-household task allocation in online grocery shopping: Together alone," Journal of Retailing and Consumer Services, Elsevier, vol. 56(C).
    7. Şahika Simsek-Cetinkaya & Simge Evrenol Ocal, 2023. "“Psychological Injuries Are Not Visible†: Experiences and Perceptions of Midwives and Nurses about Domestic Violence during Pregnancy," Clinical Nursing Research, , vol. 32(8), pages 1115-1123, November.
    8. Najwa Taghy & Viviane Ramel & Ana Rivadeneyra & Florence Carrouel & Linda Cambon & Claude Dussart, 2023. "Exploring the Determinants of Polypharmacy Prescribing and Dispensing Behaviors in Primary Care for the Elderly—Qualitative Study," IJERPH, MDPI, vol. 20(2), pages 1-17, January.
    9. Xudan Lin & Hong Zhu & Duo Yin, 2022. "Enhancing Rural Resilience in a Tea Town of China: Exploring Tea Farmers’ Knowledge Production for Tea Planting, Tea Processing and Tea Tasting," Land, MDPI, vol. 11(4), pages 1-18, April.
    10. Silvia Scaramuzzi & Sara Gabellini & Giovanni Belletti & Andrea Marescotti, 2021. "Agrobiodiversity-Oriented Food Systems between Public Policies and Private Action: A Socio-Ecological Model for Sustainable Territorial Development," Sustainability, MDPI, vol. 13(21), pages 1-32, November.
    11. Asiimire Donath & Medard Twinamatsiko & Johnson Atwiine & Dr. Nuwatuhaire Benard, 2024. "Women Productive Resource Ownership and their Contribution to the Changing Family Patterns in Ankole Sub-Region, Uganda," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 11(5), pages 844-855, May.
    12. Tongyu Meng & Jamie Newth & Christine Woods, 2022. "Ethical Sensemaking in Impact Investing: Reasons and Motives in the Chinese Renewable Energy Sector," Journal of Business Ethics, Springer, vol. 179(4), pages 1091-1117, September.
    13. Annette Peart & Virginia Lewis & Chris Barton & Grant Russell, 2020. "Healthcare professionals providing care coordination to people living with multimorbidity: An interpretative phenomenological analysis," Journal of Clinical Nursing, John Wiley & Sons, vol. 29(13-14), pages 2317-2328, July.
    14. Soo-Yong Shin & Eun-Ju Lim, 2021. "Clinical Work and Life of Mid-Career Male Nurses: A Qualitative Study," IJERPH, MDPI, vol. 18(12), pages 1-10, June.
    15. Fatoumata Fofana & Pat Bazeley & Antoine Regnault, 2020. "Applying a mixed methods design to test saturation for qualitative data in health outcomes research," PLOS ONE, Public Library of Science, vol. 15(6), pages 1-12, June.
    16. Maike Riegel & Victoria Klemm & Stefan Bushuven & Reinhard Strametz, 2022. "Self-Stigmatization of Healthcare Workers in Intensive Care, Acute, and Emergency Medicine," IJERPH, MDPI, vol. 19(21), pages 1-9, October.
    17. Alasdair Jones & Susan Parham, 2023. "Living in an Age-Friendly Community: Evidence from a Masterplanned Development in Southwest Sydney," IJERPH, MDPI, vol. 20(2), pages 1-21, January.
    18. Diego M. Coraiola & Robbin Derry, 2020. "Remembering to Forget: The Historic Irresponsibility of U.S. Big Tobacco," Journal of Business Ethics, Springer, vol. 166(2), pages 233-252, October.
    19. Angel Cobos-Vargas & Pastora Pérez-Pérez & María Núñez-Núñez & Eloísa Casado-Fernández & Aurora Bueno-Cavanillas, 2022. "Second Victim Support at the Core of Severe Adverse Event Investigation," IJERPH, MDPI, vol. 19(24), pages 1-9, December.
    20. Nuchjarin Intalar & Yasushi Ueki & Chawalit Jeenanunta, 2024. "Enhancing Competitiveness: Driving and Facilitating Factors for Industry 4.0 Adoption in Thai Manufacturing," Economies, MDPI, vol. 12(8), pages 1-23, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:18:p:11481-:d:913051. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.