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Consumer Cognition and Management Perspective on Express Packaging Pollution

Author

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  • Sisi Wu

    (School of Management, Zhejiang University of Technology, Hangzhou 310023, China)

  • Xuan Gong

    (School of Management, Zhejiang University of Technology, Hangzhou 310023, China)

  • Yunfei Wang

    (School of Management, Zhejiang University of Technology, Hangzhou 310023, China)

  • Jian Cao

    (School of Management, Zhejiang University of Technology, Hangzhou 310023, China
    Center for Global & Regional Environmental Research, The University of Iowa, Iowa City, IA 52242, USA)

Abstract

Consumer awareness of environmental protection is getting stronger. However, with the development of the logistics industry, the environmental pollution caused by express packaging has become increasingly severe. Therefore, it is of great importance to know consumer cognition and willingness about how to reduce the express packaging pollution. In this study, through the analysis of 561 questionnaires, we analyze the impact of consumer evaluation of recyclable express packaging and green express packaging on responsibility awareness of government, logistics enterprises, and e-commerce corporates, and analyze whether there is a positive correlation between consumer evaluation and reducing environmental pressure. We find that consumers are willing to use recyclable express packaging and green express packaging, especially the latter. Moreover, the government is supposed to play a central role in solving environmental pollution problems caused by express packaging. It is recommended that the government proposes some corresponding solutions, such as introducing a packaging tax policy, setting up an environmental fund, and developing environment-friendly packaging materials. Meanwhile, consumers expect logistics enterprises and e-commerce companies to cooperate with the government actively and switch to using environment-friendly express packaging in a timely manner.

Suggested Citation

  • Sisi Wu & Xuan Gong & Yunfei Wang & Jian Cao, 2022. "Consumer Cognition and Management Perspective on Express Packaging Pollution," IJERPH, MDPI, vol. 19(8), pages 1-23, April.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:8:p:4895-:d:795985
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    References listed on IDEAS

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    2. Guo, Yuchen & Yuan, Yu, 2022. "Assessing the energy resources policy agenda: Evidence from China's green express policy," Resources Policy, Elsevier, vol. 79(C).
    3. Xuan Xu & Yifan Huang & Bo Hu & Chentao Li & Kenan Gong, 2024. "Identifying Key Barriers to Green Transition Development in China’s Express Industry Based on the Fuzzy DEMATEL Method," Sustainability, MDPI, vol. 16(14), pages 1-26, July.
    4. Xinyang Xu & Yang Yang, 2022. "Analysis of the Dilemma of Promoting Circular Logistics Packaging in China: A Stochastic Evolutionary Game-Based Approach," IJERPH, MDPI, vol. 19(12), pages 1-22, June.
    5. Ying Zhan & Yue Sun & Junfei Xu, 2023. "A Study on the Recycling Classification Behavior of Express Packaging Based on UTAUT under “Dual Carbon” Targets," Sustainability, MDPI, vol. 15(15), pages 1-22, July.
    6. Łukasz Hadaś & Roman Domański & Hubert Wojciechowski & Arkadiusz Majewski & Jacek Lewandowicz, 2024. "The Role of Packaging in Sustainable Omnichannel Returns—The Perspective of Young Consumers in Poland," Sustainability, MDPI, vol. 16(6), pages 1-18, March.

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