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Understanding and Addressing Occupational Stressors in Internet-Delivered Therapy for Public Safety Personnel: A Qualitative Analysis

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  • Janine D. Beahm

    (Department of Psychology, University of Regina, 3737 Wascana Pkwy, Regina, SK S4S 0A2, Canada
    PSPNET, University of Regina, 2 Research Drive, Regina, SK S4T 2P7, Canada)

  • Caeleigh A. Landry

    (Department of Psychology, University of Regina, 3737 Wascana Pkwy, Regina, SK S4S 0A2, Canada
    PSPNET, University of Regina, 2 Research Drive, Regina, SK S4T 2P7, Canada)

  • Hugh C. McCall

    (Department of Psychology, University of Regina, 3737 Wascana Pkwy, Regina, SK S4S 0A2, Canada
    PSPNET, University of Regina, 2 Research Drive, Regina, SK S4T 2P7, Canada)

  • R. Nicholas Carleton

    (Department of Psychology, University of Regina, 3737 Wascana Pkwy, Regina, SK S4S 0A2, Canada
    PSPNET, University of Regina, 2 Research Drive, Regina, SK S4T 2P7, Canada)

  • Heather D. Hadjistavropoulos

    (Department of Psychology, University of Regina, 3737 Wascana Pkwy, Regina, SK S4S 0A2, Canada
    PSPNET, University of Regina, 2 Research Drive, Regina, SK S4T 2P7, Canada)

Abstract

Internet-delivered cognitive behavioral therapy (ICBT) is effective when tailored to meet the needs of public safety personnel (PSP). Nevertheless, there is limited research on the nature of the occupational stressors faced by PSP who seek ICBT and how PSP use ICBT to address occupational stressors. We provided tailored ICBT to PSP ( N = 126; 54% women) and conducted a qualitative content analysis on clinicians’ eligibility screening notes, clients’ emails, and clients’ survey responses to understand the occupational stressors faced by PSP and their use of ICBT to address such stressors. Clients described several occupational stressors, including operational stressors (e.g., potentially psychologically traumatic events and sleep/shiftwork issues) and organizational stressors (e.g., issues with leadership, resources, and workload). More clients shared occupational concerns during the screening process (97%) than during treatment (58%). The most frequently cited occupational stressor was exposure to potentially psychologically traumatic events. Clients reported using course skills (e.g., controlled breathing and graduated exposure) to manage occupational stressors (e.g., responding to calls, workplace conflict, and work–family conflict). Thought challenging was the most frequently reported strategy used to manage occupational stressors. The current results provide insights into the occupational stressors PSP experience and endeavor to manage using ICBT, which can inform further efforts to tailor ICBT for PSP (e.g., adapting course materials and examples to take into account these operational and occupational stressors).

Suggested Citation

  • Janine D. Beahm & Caeleigh A. Landry & Hugh C. McCall & R. Nicholas Carleton & Heather D. Hadjistavropoulos, 2022. "Understanding and Addressing Occupational Stressors in Internet-Delivered Therapy for Public Safety Personnel: A Qualitative Analysis," IJERPH, MDPI, vol. 19(8), pages 1-18, April.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:8:p:4744-:d:793723
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    References listed on IDEAS

    as
    1. Hugh C. McCall & Angelo P. Sison & Jody L. Burnett & Janine D. Beahm & Heather D. Hadjistavropoulos, 2020. "Exploring Perceptions of Internet-Delivered Cognitive Behaviour Therapy among Public Safety Personnel: Informing Dissemination Efforts," IJERPH, MDPI, vol. 17(17), pages 1-17, August.
    2. R. Nicholas Carleton & Tracie O. Afifi & Tamara Taillieu & Sarah Turner & Julia E. Mason & Rosemary Ricciardelli & Donald R. McCreary & Adam D. Vaughan & Gregory S. Anderson & Rachel L. Krakauer & Eli, 2020. "Assessing the Relative Impact of Diverse Stressors among Public Safety Personnel," IJERPH, MDPI, vol. 17(4), pages 1-25, February.
    3. Rosemary Ricciardelli & Stephen Czarnuch & R. Nicholas Carleton & James Gacek & James Shewmake, 2020. "Canadian Public Safety Personnel and Occupational Stressors: How PSP Interpret Stressors on Duty," IJERPH, MDPI, vol. 17(13), pages 1-16, July.
    4. Hugh McCall & Janine Beahm & Caeleigh Landry & Ziyin Huang & R. Nicholas Carleton & Heather Hadjistavropoulos, 2020. "How Have Public Safety Personnel Seeking Digital Mental Healthcare Been Affected by the COVID-19 Pandemic? An Exploratory Mixed Methods Study," IJERPH, MDPI, vol. 17(24), pages 1-11, December.
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    Cited by:

    1. Mantji Juliah Modula & Ellen Mokgobola Mathapo-Thobakgale & Champion N. Nyoni & Ronelle Jansen, 2024. "Strategies for Coping with Occupational Trauma: A Scoping Review of the Police Officer Context," IJERPH, MDPI, vol. 21(7), pages 1-14, July.

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