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Intercultural Competence Predicts Intercultural Effectiveness: Test of an Integrative Framework

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  • Stijn Schelfhout

    (Research Group Vocational and Personnel Psychology, Department of Work, Organisation and Society, Faculty of Psychology and Educational Sciences, Ghent University, H. Dunantlaan 2, 9000 Ghent, Belgium
    Department of Experimental Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Henri Dunantlaan 2, 9000 Ghent, Belgium
    Interdepartmental Research Group Vocational and Personnel Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Henri Dunantlaan 2, 9000 Ghent, Belgium)

  • Robin Vandecasteele

    (Research Group Equity in Health Care, Quality & Safety, Department of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent University, University Hospital Campus Entrance 42, C. Heymanslaan 10, 9000 Ghent, Belgium)

  • Stéphanie De Maesschalck

    (Research Group Equity in Health Care, Quality & Safety, Department of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent University, University Hospital Campus Entrance 42, C. Heymanslaan 10, 9000 Ghent, Belgium)

  • Fanny D’hondt

    (Department of Sociology, Faculty of Political and Social Sciences, Ghent University, Sint-Pietersnieuwstraat 41, 9000 Ghent, Belgium)

  • Sara Willems

    (Research Group Equity in Health Care, Quality & Safety, Department of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent University, University Hospital Campus Entrance 42, C. Heymanslaan 10, 9000 Ghent, Belgium
    Centre for the Social Study of Migration and Refugees, Ghent University, H. Dunantlaan 2, 9000 Ghent, Belgium)

  • Eva Derous

    (Research Group Vocational and Personnel Psychology, Department of Work, Organisation and Society, Faculty of Psychology and Educational Sciences, Ghent University, H. Dunantlaan 2, 9000 Ghent, Belgium
    Interdepartmental Research Group Vocational and Personnel Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Henri Dunantlaan 2, 9000 Ghent, Belgium)

Abstract

Why does someone thrive in intercultural situations; while others seem to struggle? In 2014, Leung and colleagues summarized the literature on intercultural competence and intercultural effectiveness into a theoretical framework. This integrative framework hypothesizes that the interrelations between intercultural traits, intercultural attitudes and worldviews, and intercultural capabilities predict the effectiveness with which individuals respond to intercultural situations. An empirically verified framework can contribute to understanding intercultural competence and effectiveness in health care workers, thus contributing to more equity in health care. The present study sets out to test this integrative framework in a specific health care context. Future health care practitioners ( N = 842) in Flanders (Belgium) were questioned on all multidimensional components of the framework. Structural equation modeling showed that our data were adequate to even a good fit with the theoretical framework, while providing at least partial evidence for all hypothesized relations. Results further showed that intercultural capabilities remain the major gateway toward more effective intercultural behavior. Especially the motivation and cognition dimensions of cultural intelligence seem to be key factors, making these dimensions an excellent target for training, practical interventions, and identifying best practices, ultimately supporting greater intercultural effectiveness and more equity in health care.

Suggested Citation

  • Stijn Schelfhout & Robin Vandecasteele & Stéphanie De Maesschalck & Fanny D’hondt & Sara Willems & Eva Derous, 2022. "Intercultural Competence Predicts Intercultural Effectiveness: Test of an Integrative Framework," IJERPH, MDPI, vol. 19(8), pages 1-21, April.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:8:p:4490-:d:789423
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    References listed on IDEAS

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