IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i8p4490-d789423.html
   My bibliography  Save this article

Intercultural Competence Predicts Intercultural Effectiveness: Test of an Integrative Framework

Author

Listed:
  • Stijn Schelfhout

    (Research Group Vocational and Personnel Psychology, Department of Work, Organisation and Society, Faculty of Psychology and Educational Sciences, Ghent University, H. Dunantlaan 2, 9000 Ghent, Belgium
    Department of Experimental Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Henri Dunantlaan 2, 9000 Ghent, Belgium
    Interdepartmental Research Group Vocational and Personnel Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Henri Dunantlaan 2, 9000 Ghent, Belgium)

  • Robin Vandecasteele

    (Research Group Equity in Health Care, Quality & Safety, Department of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent University, University Hospital Campus Entrance 42, C. Heymanslaan 10, 9000 Ghent, Belgium)

  • Stéphanie De Maesschalck

    (Research Group Equity in Health Care, Quality & Safety, Department of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent University, University Hospital Campus Entrance 42, C. Heymanslaan 10, 9000 Ghent, Belgium)

  • Fanny D’hondt

    (Department of Sociology, Faculty of Political and Social Sciences, Ghent University, Sint-Pietersnieuwstraat 41, 9000 Ghent, Belgium)

  • Sara Willems

    (Research Group Equity in Health Care, Quality & Safety, Department of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent University, University Hospital Campus Entrance 42, C. Heymanslaan 10, 9000 Ghent, Belgium
    Centre for the Social Study of Migration and Refugees, Ghent University, H. Dunantlaan 2, 9000 Ghent, Belgium)

  • Eva Derous

    (Research Group Vocational and Personnel Psychology, Department of Work, Organisation and Society, Faculty of Psychology and Educational Sciences, Ghent University, H. Dunantlaan 2, 9000 Ghent, Belgium
    Interdepartmental Research Group Vocational and Personnel Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Henri Dunantlaan 2, 9000 Ghent, Belgium)

Abstract

Why does someone thrive in intercultural situations; while others seem to struggle? In 2014, Leung and colleagues summarized the literature on intercultural competence and intercultural effectiveness into a theoretical framework. This integrative framework hypothesizes that the interrelations between intercultural traits, intercultural attitudes and worldviews, and intercultural capabilities predict the effectiveness with which individuals respond to intercultural situations. An empirically verified framework can contribute to understanding intercultural competence and effectiveness in health care workers, thus contributing to more equity in health care. The present study sets out to test this integrative framework in a specific health care context. Future health care practitioners ( N = 842) in Flanders (Belgium) were questioned on all multidimensional components of the framework. Structural equation modeling showed that our data were adequate to even a good fit with the theoretical framework, while providing at least partial evidence for all hypothesized relations. Results further showed that intercultural capabilities remain the major gateway toward more effective intercultural behavior. Especially the motivation and cognition dimensions of cultural intelligence seem to be key factors, making these dimensions an excellent target for training, practical interventions, and identifying best practices, ultimately supporting greater intercultural effectiveness and more equity in health care.

Suggested Citation

  • Stijn Schelfhout & Robin Vandecasteele & Stéphanie De Maesschalck & Fanny D’hondt & Sara Willems & Eva Derous, 2022. "Intercultural Competence Predicts Intercultural Effectiveness: Test of an Integrative Framework," IJERPH, MDPI, vol. 19(8), pages 1-21, April.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:8:p:4490-:d:789423
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/8/4490/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/19/8/4490/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Bandura, Albert, 1991. "Social cognitive theory of self-regulation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 248-287, December.
    2. Rosseel, Yves, 2012. "lavaan: An R Package for Structural Equation Modeling," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 48(i02).
    3. Lynn Patricia Summerfield & Vicente Prado-Gascó & María del Carmen Giménez-Espert & Patricia Mesa-Gresa, 2021. "The Multicultural Personality Questionnaire (SF-40): Adaptation and Validation of the Spanish Version," IJERPH, MDPI, vol. 18(5), pages 1-15, March.
    4. Robera Demissie Berhanu & Abebe Abera Tesema & Mesfin Beharu Deme & Shuma Gosha Kanfe, 2021. "Perceived transcultural self-efficacy and its associated factors among nurses in Ethiopia: A cross-sectional study," PLOS ONE, Public Library of Science, vol. 16(7), pages 1-13, July.
    5. Wim den Dekker, 2016. "Global Mindset and Cross-Cultural Behavior," Palgrave Macmillan Books, Palgrave Macmillan, number 978-1-137-50992-5, October.
    6. Lane, Haylee & Sarkies, Mitchell & Martin, Jennifer & Haines, Terry, 2017. "Equity in healthcare resource allocation decision making: A systematic review," Social Science & Medicine, Elsevier, vol. 175(C), pages 11-27.
    7. Dovidio, J.F. & Fiske, S.T., 2012. "Under the radar: How unexamined biases in decision-making processes in clinical interactions can contribute to health care disparities," American Journal of Public Health, American Public Health Association, vol. 102(5), pages 945-952.
    8. Culyer, A. J. & Wagstaff, Adam, 1993. "Equity and equality in health and health care," Journal of Health Economics, Elsevier, vol. 12(4), pages 431-457, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gu, Zongni & Luo, Xiaolong & Tang, Mi & Liu, Xiaoman, 2023. "Does the edge effect impact the healthcare equity? An examination of the equity in hospitals accessibility in the edge city in multi-scale," Journal of Transport Geography, Elsevier, vol. 106(C).
    2. José Manuel Sabucedo & Marcos Dono & Dmitry Grigoryev & Cristina Gómez-Román & Mónica Alzate, 2019. "Axiological-Identitary Collective Action Model (AICAM): A new integrative perspective in the analysis of protest," PLOS ONE, Public Library of Science, vol. 14(6), pages 1-17, June.
    3. Michaelis, Timothy L. & Pollack, Jeffrey M. & Hu, Xinyu (Judy) & Carr, Jon C. & McKelvie, Alexander, 2021. "Metacognition and entrepreneurial action: The mediating role of a strategic mindset on promoting effort and innovative behavior in frugal entrepreneurs," Journal of Business Venturing Insights, Elsevier, vol. 16(C).
    4. Michaelis, Timothy L. & Carr, Jon C. & Scheaf, David J. & Pollack, Jeffrey M., 2020. "The frugal entrepreneur: A self-regulatory perspective of resourceful entrepreneurial behavior," Journal of Business Venturing, Elsevier, vol. 35(4).
    5. Xuecheng Yin & İ. E. Büyüktahtakın, 2021. "A multi-stage stochastic programming approach to epidemic resource allocation with equity considerations," Health Care Management Science, Springer, vol. 24(3), pages 597-622, September.
    6. Sonia Nawrocka & Hans De Witte & Margherita Pasini & Margherita Brondino, 2023. "A Person-Centered Approach to Job Insecurity: Is There a Reciprocal Relationship between the Quantitative and Qualitative Dimensions of Job Insecurity?," IJERPH, MDPI, vol. 20(7), pages 1-27, March.
    7. Md. Mominur Rahman & Bilkis Akhter, 2021. "The impact of investment in human capital on bank performance: evidence from Bangladesh," Future Business Journal, Springer, vol. 7(1), pages 1-13, December.
    8. Masashi Soga & Kevin J. Gaston & Yuichi Yamaura & Kiyo Kurisu & Keisuke Hanaki, 2016. "Both Direct and Vicarious Experiences of Nature Affect Children’s Willingness to Conserve Biodiversity," IJERPH, MDPI, vol. 13(6), pages 1-12, May.
    9. César Merino-Soto & Gina Chávez-Ventura & Verónica López-Fernández & Guillermo M. Chans & Filiberto Toledano-Toledano, 2022. "Learning Self-Regulation Questionnaire (SRQ-L): Psychometric and Measurement Invariance Evidence in Peruvian Undergraduate Students," Sustainability, MDPI, vol. 14(18), pages 1-17, September.
    10. G Oskrochi & Ahmed Bani-Mustafa & Y Oskrochi, 2018. "Factors affecting psychological well-being: Evidence from two nationally representative surveys," PLOS ONE, Public Library of Science, vol. 13(6), pages 1-14, June.
    11. Carlos Bazan, 2022. "Effect of the University’s Environment and Support System on Subjective Social Norms as Precursor of the Entrepreneurial Intention of Students," SAGE Open, , vol. 12(4), pages 21582440221, October.
    12. van Hulsen, Merel A.J. & Rohde, Kirsten I.M. & van Exel, Job, 2023. "Preferences for investment in and allocation of additional healthcare capacity," Social Science & Medicine, Elsevier, vol. 320(C).
    13. Fleurbaey, Marc & Schokkaert, Erik, 2009. "Unfair inequalities in health and health care," Journal of Health Economics, Elsevier, vol. 28(1), pages 73-90, January.
    14. Irene Chu & Mai Chi Vu, 2022. "The Nature of the Self, Self-regulation and Moral Action: Implications from the Confucian Relational Self and Buddhist Non-self," Journal of Business Ethics, Springer, vol. 180(1), pages 245-262, September.
    15. Nathaniel Oliver Iotti & Damiano Menin & Tomas Jungert, 2022. "Early Adolescents’ Motivations to Defend Victims of Cyberbullying," IJERPH, MDPI, vol. 19(14), pages 1-9, July.
    16. AJ Golio, 2024. "Whose Neighborhood Now? Gentrification and Community Life in Low-Income Urban Neighborhoods," Working Papers 24-29, Center for Economic Studies, U.S. Census Bureau.
    17. Peter Tavel & Bibiana Jozefiakova & Peter Telicak & Jana Furstova & Michal Puza & Natalia Kascakova, 2022. "Psychometric Analysis of the Shortened Version of the Spiritual Well-Being Scale on the Slovak Population (SWBS-Sk)," IJERPH, MDPI, vol. 19(1), pages 1-12, January.
    18. Allen, Jaime & Eboli, Laura & Forciniti, Carmen & Mazzulla, Gabriella & Ortúzar, Juan de Dios, 2019. "The role of critical incidents and involvement in transit satisfaction and loyalty," Transport Policy, Elsevier, vol. 75(C), pages 57-69.
    19. Antonio Abatemarco & Massimo Aria & Sergio Beraldo & Michela Collaro, 2023. "Measuring Access and Inequality of Access to Health Care: a Policy-Oriented Decomposition," CSEF Working Papers 666, Centre for Studies in Economics and Finance (CSEF), University of Naples, Italy.
    20. Church, Bryan K. & Kuang, Xi (Jason) & Liu, Yuebing (Sarah), 2019. "The effects of measurement basis and slack benefits on honesty in budget reporting," Accounting, Organizations and Society, Elsevier, vol. 72(C), pages 74-84.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:8:p:4490-:d:789423. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.