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The Study of Emotional Effects of Digitalised Work: The Case of Higher Education in the Sustainable Development

Author

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  • Iwona Staniec

    (Department of Management, Lodz University of Technology, Piotrkowska 266, 90-924 Łódź, Poland)

  • Dominika Kaczorowska-Spychalska

    (Department of Marketing, Faculty of Management, University of Lodz, Matejki 22/26, 90-237 Łódź, Poland)

  • Magdalena Kalinska-Kula

    (Department of Marketing, Faculty of Management, University of Lodz, Matejki 22/26, 90-237 Łódź, Poland)

  • Nina Szczygiel

    (GOVCOPP, Department of Economics, Management, Industrial Engineering and Tourism, University of Aveiro, 3810-193 Aveiro, Portugal)

Abstract

This paper reports on the experiences of working with new digital tools along with the experience of new remote work. We explore the emotional experiences of working from home during the first three months of the COVID-19 pandemic and their implications. There were two groups of respondents participating in the study, those who had experience working remotely before the pandemic [digital natives] and those who started working remotely during the pandemic [digital immigrants]. The results show that emotional experiences while working from home do not differ depending on the profession, age, gender, length of experience and from previous remote work. This suggests that the digital natives had to deal with the same emotions as the digital immigrants. The study found that independent external changes determine the growth of competence in employees, in this particular case, to work remotely. Working in conditions that are difficult for everyone obliges employees to cooperate, even across company boundaries, and increases each other’s competencies. In such situations, the management is required to be emotionally involved and closer to the employee.

Suggested Citation

  • Iwona Staniec & Dominika Kaczorowska-Spychalska & Magdalena Kalinska-Kula & Nina Szczygiel, 2022. "The Study of Emotional Effects of Digitalised Work: The Case of Higher Education in the Sustainable Development," IJERPH, MDPI, vol. 19(1), pages 1-17, January.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:1:p:576-:d:718034
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    References listed on IDEAS

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    1. Pénard, Thierry & Poussing, Nicolas & Suire, Raphaël, 2013. "Does the Internet make people happier?," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 46(C), pages 105-116.
    2. Minh Hieu Nguyen, 2021. "Factors influencing home-based telework in Hanoi (Vietnam) during and after the COVID-19 era," Transportation, Springer, vol. 48(6), pages 3207-3238, December.
    3. Edward E. Potter, 2003. "Telecommuting: The Future of Work, Corporate Culture, and American Society," Journal of Labor Research, Transaction Publishers, vol. 24(1), pages 73-84, January.
    4. Kazekami, Sachiko, 2020. "Mechanisms to improve labor productivity by performing telework," Telecommunications Policy, Elsevier, vol. 44(2).
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    Cited by:

    1. Martin Lange & Ina Kayser, 2022. "The Role of Self-Efficacy, Work-Related Autonomy and Work-Family Conflict on Employee’s Stress Level during Home-Based Remote Work in Germany," IJERPH, MDPI, vol. 19(9), pages 1-16, April.

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