IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i15p9665-d881358.html
   My bibliography  Save this article

Online Peer-Support Group’s Role in Addressing Filipino Domestic Workers’ Social Support Needs: Content and Social Media Metrics Analysis

Author

Listed:
  • Qijin Cheng

    (Department of Social Work, The Chinese University of Hong Kong, Hong Kong, China)

  • Christine Vicera

    (Department of Social Work, The Chinese University of Hong Kong, Hong Kong, China)

Abstract

The study aimed to examine what types of social support a prominent online peer support group has provided to Filipino domestic workers (FDWs) in Hong Kong (HK), how impactful each type of support was, and to what extent the support could address group members’ expressed needs. Posts published from 1 September 2021 to 31 December 2021 in one of the largest online peer-support groups for FDWs in HK and their meta-data were extracted from Facebook. Thematic content analysis was performed to extract relevant information from the posts. Descriptive statistical analysis on the social media metrics was conducted to measure post impacts. A total of 599 posts published over the study period can be categorized to provide informational (76.67%), emotional (33.56%), and instrumental support (13.52%). Posts including emotional support were often more impactful. A total of 58 posts responded to requests explicitly expressed by individual FDWs, of which 13 required external resources. The online peer-support group acts as a new channel to raise FDWs’ awareness of important issues related to their well-being, to encourage and facilitate them to seek formal and informal help, and to keep them emotionally attended to. Formal support services should recognize and collaborate with them and support their long-term sustainability.

Suggested Citation

  • Qijin Cheng & Christine Vicera, 2022. "Online Peer-Support Group’s Role in Addressing Filipino Domestic Workers’ Social Support Needs: Content and Social Media Metrics Analysis," IJERPH, MDPI, vol. 19(15), pages 1-16, August.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:15:p:9665-:d:881358
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/15/9665/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/15/9665/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Nelson C. Y. Yeung & Bishan Huang & Christine Y. K. Lau & Joseph T. F. Lau, 2020. "Feeling Anxious amid the COVID-19 Pandemic: Psychosocial Correlates of Anxiety Symptoms among Filipina Domestic Helpers in Hong Kong," IJERPH, MDPI, vol. 17(21), pages 1-15, November.
    2. Ken Hok Man Ho & Chen Yang & Alex Kwun Yat Leung & Daniel Bressington & Wai Tong Chien & Qijin Cheng & Daphne Sze Ki Cheung, 2022. "Peer Support and Mental Health of Migrant Domestic Workers: A Scoping Review," IJERPH, MDPI, vol. 19(13), pages 1-16, June.
    3. Patricia Cortés & Jessica Pan, 2013. "Outsourcing Household Production: Foreign Domestic Workers and Native Labor Supply in Hong Kong," Journal of Labor Economics, University of Chicago Press, vol. 31(2), pages 327-371.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Chee, Liberty, 2022. "Play and Counter-Conduct: Migrant Domestic Workers on TikTok," SocArXiv xetdq, Center for Open Science.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Joanna Tyrowicz & Lucas van der Velde, 2017. "When the opportunity knocks: large structural shocks and gender wage gaps," GRAPE Working Papers 2, GRAPE Group for Research in Applied Economics.
    2. Leduc, Elisabeth & Tojerow, Ilan, 2020. "Subsidizing Domestic Services as a Tool to Fight Unemployment: Effectiveness and Hidden Costs," IZA Discussion Papers 13544, Institute of Labor Economics (IZA).
    3. Nashit Chowdhury & Ankit Kainth & Atobrhan Godlu & Honey Abigail Farinas & Saif Sikdar & Tanvir C. Turin, 2022. "Mental Health and Well-Being Needs among Non-Health Essential Workers during Recent Epidemics and Pandemics," IJERPH, MDPI, vol. 19(10), pages 1-30, May.
    4. Dinkelman, Taryn & Ranchhod, Vimal, 2012. "Evidence on the impact of minimum wage laws in an informal sector: Domestic workers in South Africa," Journal of Development Economics, Elsevier, vol. 99(1), pages 27-45.
    5. Claudia Olivetti & Barbara Petrongolo, 2016. "The Evolution of Gender Gaps in Industrialized Countries," Annual Review of Economics, Annual Reviews, vol. 8(1), pages 405-434, October.
    6. Gaia Sampogna & Maurizio Pompili & Andrea Fiorillo, 2022. "The Short-Term Consequences of COVID-19 on Mental Health: State of the Art from Available Studies," IJERPH, MDPI, vol. 19(23), pages 1-5, November.
    7. Timothy S. Sumerlin & Jean H. Kim & Zixin Wang & Alvin Yik-Kiu Hui & Roger Y. Chung, 2022. "Determinants of COVID-19 Vaccine Uptake among Female Foreign Domestic Workers in Hong Kong: A Cross-Sectional Quantitative Survey," IJERPH, MDPI, vol. 19(10), pages 1-14, May.
    8. Jessen, Jonas & Schweighofer-Kodritsch, Sebastian & Weinhardt, Felix & Berkes, Jan, 2023. "Separate Housework Spheres," VfS Annual Conference 2023 (Regensburg): Growth and the "sociale Frage" 277659, Verein für Socialpolitik / German Economic Association.
    9. Michael Bar & Moshe Hazan & Oksana Leukhina & David Weiss & Hosny Zoabi, 2018. "Why did rich families increase their fertility? Inequality and marketization of child care," Journal of Economic Growth, Springer, vol. 23(4), pages 427-463, December.
    10. Delia Furtado, 2016. "Fertility Responses of High-Skilled Native Women to Immigrant Inflows," Demography, Springer;Population Association of America (PAA), vol. 53(1), pages 27-53, February.
    11. Delia Furtado, 2015. "Can immigrants help women “have it all”? Immigrant labor and women’s joint fertility and labor supply decisions," IZA Journal of Migration and Development, Springer;Forschungsinstitut zur Zukunft der Arbeit GmbH (IZA), vol. 4(1), pages 1-19, December.
    12. Huang, Lulu & Zhang, Yuan & Zuo, Congmin, 2023. "City size and the employment of female migrant workers in the service sector: Evidence from urban China," China Economic Review, Elsevier, vol. 82(C).
    13. Amaia Palencia-Esteban, 2022. "Immigration, childcare and gender differences in the Spanish labor market," Working Papers 610, ECINEQ, Society for the Study of Economic Inequality.
    14. Nurul Nadia Abd Aziz, 2018. "Perception of Employers’ Children towards Domestic Helpers," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(5), pages 728-740, May.
    15. Solórzano Diego, 2023. "Grab a Bite? Prices in the food away from home industry during the COVID-19 pandemic," Working Papers 2023-18, Banco de México.
    16. Postepska, Agnieszka & Voloshyna, Anastasiia, 2024. "The Effect of Ukrainian Refugees on the Local Labour Markets: The Case of Czechia," IZA Discussion Papers 16965, Institute of Labor Economics (IZA).
    17. Cortés, Patricia, 2023. "Immigration, household production, and native women’s labor market outcomes: A survey of a global phenomenon," European Economic Review, Elsevier, vol. 158(C).
    18. Almuhaisen, Abdulmohsen & Amuedo-Dorantes, Catalina & Furtado, Delia, 2024. "Immigration enforcement and the institutionalization of elderly Americans," Journal of Health Economics, Elsevier, vol. 94(C).
    19. Kirk Doran & Chungeun Yoon, 2019. "Immigration and Invention: Does Language Matter?," NBER Chapters, in: The Roles of Immigrants and Foreign Students in US Science, Innovation, and Entrepreneurship, pages 123-145, National Bureau of Economic Research, Inc.
    20. Joana Simões de Melo Costa, 2016. "Effects of domestic worker legislation reform in Brazil," Working Papers 149, International Policy Centre for Inclusive Growth.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:15:p:9665-:d:881358. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.